not enough hot water for shower. was counting on enjoying the pool. ud83dude20

the motel has a fitness room and pool

fitness center and the public use computer were closed for

the business center, fitness center and pool all had signs being closed

no indoor pool. like other quality inn. no bacon or potatoes.

staff was friendly and helpful, particularly room service staff

no room service. small tv

good location. shuttle to the airport.

shuttle to the airport was great

the man that shuttled us to the airport was so helpful and kind. i didnt get his name.

convenient to lambert w free airport shuttle vg restaurant next door accomodating staff

clean room. office desk. sofa chair. airport shuttle.

close to china town, gad a sky bar and restaurant

the free hot breakfast was great to get the kids going

it is close to airport. the desk crew was friendly and helpful. the shuttle van was wonderful.

could return rental car next door and a shuttle was provided to take us to the airport across the street

this pristine hotel is across from lambert & has free 24hr shuttle

very clean and people were friendly. the breakfast was amazing, my kids loved the pool

priced, clean accommodations, nice pool, friendly staff, no smoking quiet and peaceful

close to the airport and car rental, but not noisy. clean facilities and great breakfast.

loved the privacy of the rooms. breakfast was great. a little store for convenience

breakfast was only ok and coffee very watered down

breakfast was top-shelf…area was spotless, food was tasty and hot

pool closes at 10

for the pool you have to go to another hotel and they told us it was closed due to an incident

water stopped getting hot, room service never brought what i asked, and conditioner was in the shower that we did not use, no

friendly staff during the travel armageddon and good value with gym, pool, games and plenty of space

access to gym through pool area that was wet and dirty

good pool good gym staff were friendly

had a smooth check-in and shuttle service went over & above

the fitness room was amazing, food and bar were good. both swimming pools nice!

shuttle service what great, loved the indoor and outdoor pool

the only thing is that the rooms need to be remodeled paint is chipping left money on the bed for room service but they did not clean the toilet or change my sheets had to call the front dess

the fitness center on the second floor had many treadmills, elliptical machines and free weights

the hotel has nice interior design and the staff was courteous. the room service food was good.

the room was clean and nice and cool when i walked in and i loved the pool

close to airport. reasonable rates. free parking and airport shuttle.

staff members, including the shuttle driver, were all very friendly and professional

great location, friendly staff and the female shuttle staff was excellent!!!

was very disappointing to pay that much money and not have a pool when i called

shuttle service to airport was a great bonus too

nice clean rooms; good breakfast; great location (near airport)

early check in was appreciated as we were able to change to attend a funeral

took the shuttle to and from the airport

wingate provided a free shuttle back to the hotel after returning our car rental

shuttle to airport was on time and runs frequently

was easy to get to, free parking while staying but can also book parking for $10 per day while on your trip

the bed was comfortable. enjoyed the bar for drinks.

the hotel is extremely clean, including the gym

the room was clean and spacious. the staff was courteous. the gym and pool was awesome!

room service from the restaurant was very limited with no good options for kids

we took the airport shuttle and everything went really well on both the trip to and from the hotel

the bar was never open at during peek hours or most of the time

was clean, didn t have to pay for parking, people was nice and if u need something they try to make sure they get it for

breakfast short order cook makes a great omlete, the shuttle drivers were friendly and helpful

facilities were great- across from gym

to say that i didn’t like this… there were a lot of kids staying at the hotel

room service

wasnt to happy with the big kids jumping in the pool and making waves had to cut pool time with the kid short cause the waves

on the wrong weekend, hockey league was there and the kids ran up and down the hallway very

nice breakfast fitness center was a plus.

being close to airport, would have been nice to have breakfast earlier

it was a nice size room. what i needed for the kids.

i was very happy with the room and how clean it was. also a nice variety of items for breakfast!

our night away from home without the kids turned into us wasting our money and driving back home anyways due to the issues

kids running through the hallway

friendly staff and early check in

miss the pool being open but i understand the covid precautions.

the pool was closed. the exercise room was closed

location to amphitheater and price. there is a small indoor pool area, large gym.

cleanliness and easy parking

close to highway, food but no room service. so still door dashed all the time.

shuttle took me where i wanted to go

close to casinos, restaurants, shopping.

ray and casino shuttle drivers were delightful to work with

no open pool and satellite tv

the pool was clean, but very cold for indoor pool

breakfast items used real plates & silverware

loved the room itself and the fitness center

i love that it had a kitchenette plus the seperation of the room and the living room area.

hot breakfast bar was excellent

room was next to bar and music shook the windows till 1:30 am

wifi was pretty stable and

the other was an uneven area in the parking lot

need a sidewalk and steps on the other parking lot

breakfast could have been a little different, i don't eat pork so they could have had a meatless

free breakfast

their breakfast was delicious as well

warm cookies and coffee at arrival very good hot breakfast

the hotel offered free breakfast, free internet, and the parking was great

1 they must have cut grass and a lot of it ended up in the pool

clean room, microwave and frig, laundry for guest, good breakfast

clean rooms, pool, excellent breakfast area and breakfast choices. efficient staff.

breakfast coffee weak

free breakfast

the kids wished it had a swimming pool.

was swimming and there was a group of kids who kept diving in the pool and splashing every where

large group of kids but the hotel managed the noise well

cleanliness laundry early check in

the kids wished it had a swimming pool.

pool needed little bit tending

pool area needs some sprucing up

wonderful laundry facilities - great machines and reasonable prices

then no clean towels when we went and ask front desk the response was no we have to do laundry

they have a ten dollar pet fee but rooms are nice and doggie stations are provided.

the outdoor pool was pretty and well maintained

wish there was an closer indoor pool and way to get to outdoor pool without the stairs

great, comfortable, clean room in a great location with an awesome pool

to call the cops when we asked a question at 9pm due to a noise disturbance someone called on my kids when they were playing outside our ground floor room

no bar open until after 3:00pm elevators really slow

didn't offer breakfast. lighting in the room was poor.

internet access was an extra expense. parking in this area can be a challenge on a friday night.

good location, free garage parking. very nice!

right next to a bar that played live music til late at night

our anniversary, justin at front desk bumped my wife and i to club level to enjoy the snacks and breakfast close-by

the staff is friendly in and out of the casino

that's information that should be up front when booking wish they had a pool

room service was good but see below. it tasted great....

wasnt as good as i was expecting i feel like i could of got the same food at a bar and the coffee in the room could of been better travel log had better coffee

we we're really satisfied with our stay at your casino

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

the pool wasn’t open but overall everything was good to me

i like everything staff cleansing the pool

barely could understand the housekeeping but over all everything was great wishing the pool was

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

save some laundry cost

at breakfast, great location for walking around town, cookies and coffee at check-in, covered parking, late checkout

the breakfast was delicious and the kids loved it

i did not like having to ask for room service each day.

location was close to the hollywood casino amphitheatre

the gym was way better than a lot of other hotels i've stayed at

breakfast was amazing

wonderful view of the casino and highway

excellant breakfast

very clean environment. great breakfast!

wifi was inconsistent

kids in the pool both nights were screaming, loud voices which echoed in the pool/spa area

shuttle

hotel was in close proximity of restaurants, offered free parking and wifi and was overall clean and quiet

the bar was exceptional

pool was small (we have 2 younger kids), parking is $19 day

the cleanliness and the pool was up and running

we travel from arkansas monthly to visit our kids and love staying at this location due to the close proximity to our family and downtown stl

staff were friendly and helpful, coffee always available in lobby, nice daily breakfast buffet which is included in

breakfast was good. staff was great. kids loved the pool. loved how homey the bathroom felt!

room service and they sent a coffee mug that was dirty

spacious, immaculate chic rooms in unique boutique hotel in fun happening university neighborhood

there was no room service which was inconvenient but since we have the option of doordash it worked out

bar service unreasonably slow

were told they were booked up full with reservations okay no big deal but then we tried to order room service and they told us they weren t doing room service we d have to come down to the

breakfast could be a little better selection

the pool didn’t seem very clean, we pulled out multiple hair balls.

breakfast was excellent and clean plenty to choose from

i didn't see a dirty laundry sack hanging up to use

three people waiting before we were able to get someone because the gentleman working was folding laundry, assumedly because there was no one else to do it

room service was a little expensive

no room service available on sunday morning! this was disappointing.

super comfy bed, great room service, very helpful and friendly staff

breakfast was wonderful and hot! glad we ordered room service

live music in the lobby bar area; room service quality; massage therspy

love that they have a fitness room and laundry room with easy access

day, the room service forgot to clean up the room

gym could have been a little bigger with better equipment and the room a little bettet lit

was absolutely helpless when it came to the mater of the wifi not working

excellent breakfast with multiple choices; made-to-order omelets especially good

dated; stained bed skirt; needs a facelift. gym very dated, poorly ventilated

i used the hotel gym

the gym, in room coffee set up

i prefer an indoor pool.

pool was fun. hotel clean and lots of things walkable.

free breakfast and proximity to airport

booked a lot of kids leagues hockey teams and they were so noisey running the the hotel knocking windows and doors

great location. chef at breakfast was awesome. 4th time staying here.

happy hour free drink

atrium was gorgeous and to have my breakfast next to a water fountain was absolutely amazing