pool was beautiful. wonderful location. friendly people

the bar stools slipped on the floor

location was nice the best part was there was a little mini mall on site and bar were things to do and enjoy if you did not have to travel into town

the bar was open till 1am, located in westport plaza, was the best thing about this location.

to call the cops when we asked a question at 9pm due to a noise disturbance someone called on my kids when they were playing outside our ground floor room

coffee and drinks at check in and great gym.

there were many kids with their parents everywhere

it's a perk to have free parking

clean, great room service, spacious suite, free parking, nice wet bar space in junior suite, great for a

other than shuttle driver not showing up they sent another who was great

cleanliness laundry early check in

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

was swimming and there was a group of kids who kept diving in the pool and splashing every where

the kids wished it had a swimming pool.

cleanliness laundry early check in

they have a laundry room, free breakfast and a computer/fax machine for hotel guest to use

someone stole my laundry and they said the cameras don’t work

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

breakfast was not stocked and

hotel had an excellent breakfast and very clean rooms with a well laid out cute hotel for a budget will be back

i had to be at the airport by 6am,and shuttle started at 7am

it was close to the airport and provided shuttle transport.

the first time we had our kids and this time just us

our room was next to the elevator, ice machine, and attached to a room with kids.

was in a good location and very nice great hot breakfast

looks rough on the outside but the inside and the rooms are nice. the pool is nice and clean.

breakfast coffee weak

comfortable, clean, and pool was clean!

breakfast was decent, love the gym and parking . quick trip right next door.

we didn't use the pool or fitness room but they looked to be in good repair

location convenient to the airport with a shuttle

the bed was so comfortable. the parking was free. in a suitable neighborhood.

staff made an effort to be nice to my friends kids

the bed was comfortable and the room service was good.

the fitness center was kind of wimpy.

the parking lot was clean angela

free laundry

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need in it, it was very clean, the amenities are great like the pool, fitness center, and even a laundry room, and we were able to bring our dog when the sitter fell through last minute

staff was great and amazing barbara and john made our stay wonderful the breakfast was good and pool was nice and

nice breakfast

the room was great. the gym was good.

breakfast could have been a little different, i don't eat pork so they could have had a meatless

clean rooms, breakfast options are good

the hotel offered free breakfast, free internet, and the parking was great

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

the swimming pool was not opened, but very understandable that it was not under the hotel’s control

they have a bistro inside. a swimming pool and a gym.

location and the kids liked the pool.

friendly staff and early check in

pool is small

he came up to our room and saw we had our grandkids visiting and said he saw them running, which they were not

got in late and we left late was not a problem at all my kids got to swim in the morning

so the kids couldn't talk in the room

friendly/helpful/kind, lobby beautiful/striking/welcoming, our room spacious/clean/unique layout, breakfast delicious

he came up to our room and saw we had our grandkids visiting and said he saw them running, which they were not

was a constant smell wafting from the laundry room

loved everything the staff were very nice and the room was very clean, breakfast was delicious also

the locality was perfect for us! having a kitchen suite was nice! staff were very hospitable!

the pool didn't work

laundry sucks

the kids loved the pool and the waterfalls indoors

to say that i didn’t like this… there were a lot of kids staying at the hotel

to the airport with a shuttle is very convenient and a huge plus is the staff

clean, the room was very spacious all around the swimming pool, the gym, the snack shop all around had everything in there

room service knocked on my door an hour before my checkout time, i was naked in bed so i ignored

we took the airport shuttle and everything went really well on both the trip to and from the hotel

a nice pool area

bar and restaurant were closed

the indoor pool area had leaves and dust bunnies all around it

i didnt like the conjoining door to rooms.. also didnt like that there wasnt much parking..

loved the shuttle service to and from the

shuttle and valet parking was great

shuttle bus passes for the concert was awesome as well

would like it if there was a pool for when we did bring the family.

also the dessert bar was stale

employees were very nice. our room was very clean, the pool was very clean as well.

pool is the reason i initially came to holiday inn earth city

location parking

the swimming pool was nice - warmer than most we've had at other hotels. convenient parking.

the pool is huge

breakfast was excellent

shuttle picked us up within 5 minutes

is very close to the airport, has friendly staff, a good breakfast, a shuttle to the airport, and a clean and cozy environment

the staff were very friendly, and the 24-hour shuttle service was very convenient.

took the shuttle to and from the airport

tv doesn't work and nobody would answer telephone from the room no room service at all

were kids by the pool doing whatever they wanted without supervision

early check in!

facilities were very nice. nice restaurant, pool and early check in. n

of town, but with the friendly staff, comfortable beds, and good food available until late at the bar i'd definitely stay for longer if i ever needed to

breakfast was good. would have been good to have biscuits and gravy added.

was never clearly disclosed that this hampton shares a pool and fitness center with the hilton next door

great breakfast

the hotel is connected to the hilton where the pool, bar and restaurant are

the pool was in the other hotel and we had to walk past the fancy hotel restaurant in our swimming

was very disappointing to pay that much money and not have a pool when i called

the bar is extremely bare and shoddy

underground bar had food and drinks so you do not have to leave the hotel

parking, the pool was unusable, lobby restrooms were dirty and needed some repairs

i loved how modern the room was and the underground burger bar was amazing!!

location to the airport and 24 hour shuttle service. very nice room!!

shuttle, very friendly bartender who also served breakfast the next morning

shuttle to the airport was great

staff was friendly and helpful, particularly room service staff

everything. the shuttle service was excellent. the drivers were super friendly

departure was too early for breakfast but the eating area was clean and well maintained

the hotel was clean. it was close to the airport and provided a free shuttle.

quiet and friendly staff electric ev charging system very functional and easy access

they did not offer a shuttle to the metro link station.

the room was nice. my daughter enjoyed the indoor pool. breakfast included. free parking.

laundry machines didn’t work

it is close to airport. the desk crew was friendly and helpful. the shuttle van was wonderful.

the shuttle driver was really nice when we requested a practice run to the airport for my autistic

golden pancake. airport shuttle.

laundry machine was broken & could not be used

booking.com had misleading information about the hotel and the swimming pool was shut down.

breakfast was amazing

pool not heated

close to casino

wonderful view of the casino and highway

pool was not the best, no free breakfast.

friendly staff, clean, attractive modern decor, nice pool, hottub, and fitness center.

grounds were manicured, cleanliness was superior, good shuttle service, ease of check in/out,

too many people in bar area when you first walk through doors to check in.

gym was under construction

kids loved the pool area

the pool was really nice and my kids had a great time

convenient to shops, casino

great amenities

were in a room right next to the laundry service

the pool and the fitness center were over the top, too

everything was cleaned, comfortable, awesome pool

in the bar took excellent care of our party of 11

we enjoyed the pool

free parking. very clean and very nice pool.

three people waiting before we were able to get someone because the gentleman working was folding laundry, assumedly because there was no one else to do it

needed to do laundry and the staff was very helpful

breakfast could be a little better selection

they have laundry facilities, room is very clean, updated, and comfortable

great parking, nice indoor pool

the fitness room was amazing, food and bar were good. both swimming pools nice!

the pool

the cleanliness of the rooms. the option of an indoor pool and an outdoor pool was nice.

loud kids running the halls banging on doors during late hours.

was no microwave in the room for all the food i got from room service

the lack of coffee. the drinks at the bar are also way overpriced

other poeples kids lol

parking!!!

it should be about $185 and you seem to increase prices when people have to bring the kids back to college

parking was a killer

great location. nice gym and amenities

great location, comfortable rooms, friendly staff, good gym.

breakfast was good. staff was great. kids loved the pool. loved how homey the bathroom felt!

pool was small (we have 2 younger kids), parking is $19 day

the small bar

location. free parking

the pool was closed and it was inside. that was one of the main reasons i chose that hotel.

even though i had my own transportation, i saw where the hotel did have an airport shuttle

the room was clean and spacious. the staff was courteous. the gym and pool was awesome!

i liked its location, free parking, microwave and fridge in each room.

location is great for my visits to my daughter and the desk clerk allowed us late check out so we could spend more time

kids loved the pool. beds were comfortable

breakfast was fantastic

room was above the pool filter or something else, so all i heard trying to go to sleep was a constant humming noise,

pool was not open

enjoyed the rooftop bar in the evenings and appreciated the free coffee in the lobby in the morning

ac’s funky breakfast format

price for the breakfast was high for what is offered

breakfast: expensive for low quality coffee machine not working so no espresso… low choice of

breakfast menu options need to be expanded for the price hotel is charging

had a full kitchen! pillows super comfortable

other then that just the creepy hole in the floor in the kitchen

price, location, we were on first floor, free laundry, full size kitchen, free internet

some essential items to use kitchen facilities were not there such as any cooking equipment only one fork, etc the room had an

kitchen amenities fantastic

the kids loved the pool and game room

friendly staff. great breakfast. room was what we expected.

breakfast is included, free parking, free wifi and excellent customer service

no room service

room service for breakfast/lunch/dinner or takeout containers. more beverage options.

the bar was convenient and it was centrally located where we wanted to be in clayton

the gym, in room coffee set up

no one answering the phone for room service sunday morning

room service was a huge plus, and the pool and outdoor terrace area was very nice

room service is easy to order and speedy.

the higher ratings from the front desk to the maintenance we passed on the elevator and morning kitchen staff was wonderful also handle mask mandate very well

breakfast was chaotic. too small of a place for the size of hotel

in addition, my wife and i liked the hotel's social hour and the breakfast every morning

staff was great, but what i liked the best was the gym they have there

easy check-in/out process. room in order upon arrival, adequate breakfast.

no room service available on sunday morning! this was disappointing.

super comfy bed, great room service, very helpful and friendly staff

room service was a little expensive

decided to sleep in, she was very curt in telling me that for the sitting, inhad to sit in the bar section of the restaurant

breakfast was wonderful and hot! glad we ordered room service

the fence around the parking lot looks like a car caused

the smell of chemicals from the pool was so incredibly overwhelming.

nice room and bed, good breakfast

and easy parking

the parking is not the greatest.

rooms are nice, there was a lot to do for kids and families

was no communication on how room service worked, and the link we were given for the menu sent us to the main website, where

foggy windows that obstructing your view, no fridge or microwave in room, parking lot has deep cracks

pool is shared with a fitness club so kids were having swimming lessons while we were in there

pool and cafe are two things that are very handy when taking a trip with two young children

was right by elevator, and the noise from people, families and especially kids talking and yelling while waiting woke me up every morning

breakfast was good

that saved us a bunch of money and time on breakfast when you are a party of 6 traveling with 4 kids

loud guests (lots of kids) friday night - lots of door slamming

staff failed to clean out the refrigerator prior to us arriving and our kids found a nice glass of wine and some leftover food

the motel has a fitness room and pool

most of the pool area lights were out

pool is outside and it wasn’t mentioned on the booking

terrific complimentary breakfast, nice pool area and workout room. nice comfortable room, too.

not enough hot water for shower. was counting on enjoying the pool. ud83dude20

quiet, room service is good. staff are friendly.

the pool and hot tub was open but completely deserted

i planned to relax in the hot tub/ pool after driving 5 hrs

good parking

parking was crowded, and i was fortunate to get in a spot in a lighted area

the bar inside the hotel wasn’t open on weekends which was odd

great rooms, nice gym.

the bar and breakfast area were closed due to covid. i understandably but a big bummer.

kitchen staff were very accommodating for special needs

we didn't eat at the hotel but there was a bar and lobby area that had ample and comfortable seating to eat, drink and lounge

hotel was clean, staff was exceptional, pool area and breakfast were great.

the room we chose was a very comfortable room with the kitchen area/ lounge area

the breakfast was wonderful with all of the different options and fresh fruit

we also appreciated the gluten free options at breakfast

is hotel is a great location to top golf and the factory venue

great location for our trip, comfortable room, great breakfast.

i didn’t even stay because they tried to charge me a $150 pet fee! the room itself was $152

my kids were disappointed that there was no pool but we took advantage of the ymca

the breakfast was enjoyable and pleasant

location and good breakfast.

the gym

if i wanted to get up at 5:00 am i would’ve just stayed home with my kids

nice rooftop bar and seating area

loved the restaurant and bar attached

louis was to see the cold war kids at delmar hall

breakfast had a great selection, especially after coming off a 12 hr shift

great breakfast

beautiful place love staying here love the breakfast in the morning. waffles are wonderful.

pool was well maintained

the women working the breakfast was so nice