we had the pool (which was heated) all to ourselves on a friday morning, wouldn’t been even better if there

staff breakfast help was sweet and kind

breakfast was great and so were the staff

everything. the breakfast was exceptional and the whole hotel was clean.

breakfast wasn’t fully stocked . oatmeal gone :(

large parking lot accommodated trailers which we had

the breakfast was fresh. the location was easy access.

the pool needed to be cleaned after a large group.

breakfast hot dishes could have been hotter and sausage with flavor.

fitness center

staff was responsive and friendly. breakfast buffet was kept well stocked. nice fitness room.

great staff, clean room, decent breakfast choices

no real breakfast

they served bag breakfast which was alright (expected during this time we are in) the staff was great

clean, comfortable bed, breakfast was more than adequate and staff friendly.

great breakfast

beautiful place love staying here love the breakfast in the morning. waffles are wonderful.

the women working the breakfast was so nice

the pool seemed to have too much chlorine.

pool was cold, hot tub was perfect but that was definitely not a heated pool i've been to other

great gym

had a full kitchen! pillows super comfortable

1. the staff was very good. 2. free laundry was great. 3. location excellent.

wife got bit by bed bugs & we woke up to ants all over the kitchen

the walls in bathroom and kitchen very dirty

good value, hot breakfast.

breakfast is very good

pool work out area and laundry

clean beds/pillows were comfy bathroom was good sized lots of lighting options big parking lot good location for the most part pretty sound proofed

my sheet and pillow case had a little stain but it looks like a laundry issue

pool was open until 11

the pool was broken and the sofa bed squeaked every time i moved, waking me and the others in the room

location, breakfast was awesome, staff was nice!

the hotel was teeming with unsupervised kids and the staff said there was nothing they could do about it

doors through the hallway slammed all night by kids

loved the manager's reception and the complimentary breakfast buffet

we didn't get to use the pool (which was main reason for picking this location) but that was closed due to weather (indoor

i would have loved a breakfast room service option. other than that, everything was great!

line was quite long on saturday (and there were limited spaces to sit down to eat it), and the pool felt a little small for the number of people

in evening - for such a high class hotel - the availability of quality foods

the location wasnt as close as i expected but it was a nice place. could use more parking too.

location. parking. staff. room size.

when we got there the bar was closed, the hot tub was under construction and there was no actual breakfast or restaurant

was very friendly and welcoming, hotel had good location and parking for my rv, very clean room and lobby, inviting and attractive lobby, great breakfast

parking

it had a gym

i didn't see a dirty laundry sack hanging up to use

they have laundry facilities, room is very clean, updated, and comfortable

pool was nice, but could of been a little warmer.

breakfast could be a little better selection

waiting for the pool to open before i check out

great hotel! very updated facilities. clean pool.

the indoor pool was pretty cold.

breakfast was great.

the breakfast was good.

location was perfect, it was on main street near the casino and shops and the cleanliness of the hotel and the room was

at night parking was limited

was friendly, they accommodated our special requests, breakfast was delicious, covered parking and cookies & coffee

clean and great breakfast.

cover parking was a plus

great breakfast!

the breakfast was delicious and above the usual quality of a hotel breakfast

pool could have been bigger. wish they had a jacuzzi and room service.

pool little small but so happy to be able to swim

late check out. breakfast was ok.

nice having a full kitchen in your room

the included breakfast was great! i also loved the lighted mirror in the bathroom.

pool was extremely cold

nice breakfast

great breakfast

one of the reasons we chose this hotel is because of the pool for my kids

the pool was shut down

pool was out of order, staff was avg

was too small, pool was closed, one elevator was down; it took forever to get up to and down from our room (we

no breakfast included pool was closed

pool is so small and it was freezing

the pool was open and breakfast was nice for the kids

pool was closed and the kids wanted to swim

morning breakfast was hot and great for the kids and whole family

breakfast was fine. decent selection.

my kids love the pool, it was nice and

disappointed it did not have a swimming pool.

did not have valet parking running

room not too clean. no laundry bag in room. bed only made with double sheets. not comfortable

room service, were sketchy and often not working

the casino is smoking... it s so gross!

breakfast

pillows indoor pool room way too hot. water temp was great.

cleanliness, comfortable quiet, breakfast had more options than normal facilities and location.

the gym was very clean and had a great selection of equipment

location front desk people are great good breakfast great views all in all great

the gym needs updated.

parking was close to entrance and easy to access

only one disabled parking space at the main entrance.

it was quiet, the staff were very nice, and my room service dinner was delicious.

parking was crowded, and i was fortunate to get in a spot in a lighted area

full gym located in the hotel

service easy and free connection to the nearby athletics center with gym, outdoor and indoor pool and more great

the outdoor pool and basketball court were very nice and loved by my kids and their friends

the outdoor pool and basketball court were very nice and loved by my kids and their friends

gym access

we tried calling laundry and the front desk multiple times with no answer

loved the room itself and the fitness center

no bar or no pool

pool was down..

location, fir going to concerts. breakfast was great and staff was helpful.

shuttle was great

felt it was misleading with the parking and shuttle service

shuttle took me where i wanted to go

location is a very short distance from hollywood casino which was where we saw a concert

louis, missouri that didn't charge you an additional fee for parking

parking was plentiful and well lit

bed was awesome and spa tub my kids loved the pool!!

good hot breakfast in the morning

parking is very limited

pool & smells good

location to amphitheater and price. there is a small indoor pool area, large gym.

the cafe, gym and the pool area were all closed

friendly staff and early check in

were there for a soccer tournament and the moms had made names to put on the hotels for our kids and the housekeepers took them down without asking if we wanted to keep them

was surprised we didn’t have a mini fridge. was disappointed the pool wasn’t in operation.

it was a nice size room. what i needed for the kids.

was a large group of drunk adults and unruly kids in the lobby that made it impossible to relax outside of my room

everything!!! very clean , friendly staff and great breakfast!

being close to airport, would have been nice to have breakfast earlier

i was very happy with the room and how clean it was. also a nice variety of items for breakfast!

everything, the staff was great! breakfast was amazing!

good room size, great breakfast

the kids enjoyed

that saved us a bunch of money and time on breakfast when you are a party of 6 traveling with 4 kids

was right by elevator, and the noise from people, families and especially kids talking and yelling while waiting woke me up every morning

the lady in charge of breakfast was very proficient

kids loved the pool. beds were comfortable

very clean, bright, great staff and breakfast, very kind and helpful

nice clean room. asked for ground floor, got it. really great hot breakfast!

the pool was green and it smelled like mildew.

nice breakfast

clean rooms, breakfast options are good

the hotel offered free breakfast, free internet, and the parking was great

the room was great. the gym was good.

breakfast was great! bed slept well.

hot breakfast bar was excellent

breakfast was amazing

the accommodations were up to date. the staff we encountered were nice. plenty of parking.

laundry room was two washers and two dryers, one of each didn t work

the room had 2 large rooms and a great bathroom and kitchen

the washer in the laundry room wasn't working

breakfast was decent, love the gym and parking . quick trip right next door.

breakfast and seats by a window

wish there was an indoor pool

the gym facility is lacking for regular gym goers.

agent at front desk put us in a room we wanted on the bottom level so my kids could go outside from the room

when i tried to have dinner, the restaurant was dark and a wedding reception was starting in the bar and all over

i loved the pool and the rooms

it got quite noisy at night and the pool was kind of a dangerous situation, because they were jumping and diving and not following

wish there was an closer indoor pool and way to get to outdoor pool without the stairs

also the breakfast crew were very nice

the pool wasn't big enough for a lot of people.

pool available, mostly kids

concierge lounge for appetizers and breakfast was a nice perk

to the airport with a shuttle and close to several quality dining options

the staff and the location. great pool if you have kids. it's open early and stays open late.

when we stayed the whole floor was full of kids on a trip who was pretty loud ...

fitness center was decent and had dumbbells up to 50#

friendly and accommodating staff.nice having the shuttle from the hotel available.

staff was very helpful, bar area nice, pool area was great.

large group of kids but the hotel managed the noise well

the kids wished it had a swimming pool.

the kids wished it had a swimming pool.

was swimming and there was a group of kids who kept diving in the pool and splashing every where

kids outside in the courtyard screaming and running around at 10:30 pm, i had to complain about

i like everything staff cleansing the pool

it was well kept in common areas especially by the pool. and courtyard

couldn’t get clean sheets because staff said the laundry room was locked and there was no access to a key

they told us we were responsible for taking our bed sheets and towels down to the laundry and picking up more

dirtiness of the outside and inside especially the laundry area the tube and the closet doors on the

wonderful laundry facilities - great machines and reasonable prices

then no clean towels when we went and ask front desk the response was no we have to do laundry

the pool was wonderful

our room was next to the elevator, ice machine, and attached to a room with kids.

were there the whole first day, no mini fridge in the rooms and no iron board , no weights in the gym

gym was under construction

location and pool

my only compliant is the restaurant and bar were closed at 8:00pm on a friday night

cost of food at the bar was too high for the quality.

called to see if the outdoor pool was still open and they told us yes

there was a nice variety for breakfast

breakfast was great waffles and oatmeal and had gluten and dairy free option as well

yummy breakfast and the room was fun and very comfortable.

room was great! nice selection of food for breakfast.

breakfast was great

breakfast, pool, gym

breakfast, pool, gym

the breakfast staff was so helpful and friendly

by time i got dressed and out of the room, breakfast was ready in the lobby and i was amazed at how quickly everything got taken care of

pool area was small and pool was cold.

nice set up anything you could need they have pool,hot tub,gym a lovely courtyard out side you can relax and enjoy

pool hours are great

order room service and it took over an hour to receive my food

the shuttle bus drive called in sick, but the concierge paid for a taxi to take me to the

the bar was never open at during peek hours or most of the time

close to airport with a shuttle

didn t think the indoor pool would be closed

free wifi, hotel shuttle service, fitness areas, and much more)

facilities were great- across from gym

to the airport with a shuttle is very convenient and a huge plus is the staff

was told when i booked the room that it had room service but i called room service and the front desk for over a hour and finally went

gym is tiny and not well-equipped

coffee from the breakfast was a little burnt tasting but other than that, really no complaints

room didn’t smell good. gym is really non existent.

i have rented the king suite with the spa tub rooms 3 times and have been impressed this time i got a room on the 4 the floor and loved

1:00 am in the morning kids running in hall or jumping up and down in the rooms right above us.

breakfast was excellent

shuttle drivers, evening and morning, were very welcoming, informative and helpful

the breakfast was hot and delicious, very courteous and helpful staff.

breakfast was good

yummy breakfast

very nice and clean kids loved the pool.

i loved room service, the bed and how close it was to the airport

to enter the gym you have to walk through the pool

of town, but with the friendly staff, comfortable beds, and good food available until late at the bar i'd definitely stay for longer if i ever needed to

for the airport was just around the corner and we were able to shuttle to the airport for our very early flight

breakfast was great

the hotel is connected to the hilton where the pool, bar and restaurant are

there is a hilton adjacent where the pool is, also a bar and restaurant

loved the privacy of the rooms. breakfast was great. a little store for convenience

breakfast was top-shelf…area was spotless, food was tasty and hot

i would have loved the gym, but due to the covid-19 it was not open

room was clean. shuttle service driver was prompt and helpful.

shuttle to the airport was great

good location. shuttle to the airport.

this hotel does not have room service or a 24 hour restaurant

the shuttle driver was really nice when we requested a practice run to the airport for my autistic

the clothes that were sent for laundry were not cleaned and we were charged

the closeness to the airport and free shuttle

the room was nice and loved getting to go to the resturaunt next door for the free breakfast

laundry room was battered, detergent dispenser ripped off of the wall and no detergent from the