beautiful breakfast too

beautiful rooms. the bar and beer garden are fantastic. the staff were really helpful.

beer garden with bar and wood fired pizzas

little treats like prosecco in the mini bar and home made cookies. view from restaurant.

room, staff, food and bar all fantastic

the bed and spa area

were lovely and friendly the spa was a real bonus

poo,l sauna, steam room, gym all included so what's not to like

very comfortable. lovely big bath. great to have a gym and pool onsite

nice pool and jacuzzi free of charge if you’re staying in the hotel

price, good dinner and breakfast menus and the food was excellent, good wifi, rooms were sizeable and the staff were friendly and

room service. noise disturbance from another resident throughout my last night.

parking and check in

great size rooms excellent bar and restaurant

a 7.00 tray charge for room service is too expensive,

the spa and sauna were amazing

room gym pub staff

the bar and sports tv area is phenomenal, great hotel for the price

the club room that the reception staff upgraded us to was very spacious and immaculate with nice quirky furnishings

price of the breakfast for kids

could be a long way from the main function areas wifi access was problematic on initial

breakfast was beltin , and the spa facilities were great.

mabe a few asylum seekers next to us with young kids which is not really what you want when coming for a relaxing break seems to be happening at a

location, friendly staff, the village on site and excellent breakfast

was really cold in bar restaurant i think the heating was broke in there because the radiators wasn t on, and we

kids running up and down corridor

in addition the hotel bar and food are also excellent and breakfast service is exceptional

free parking. friendly staff. spacious rooms. very clean and tidy. peaceful and quiet.

the staff are amazing they went the extra mile for me and the kids

lovely bar and restaurant staff

especially the english born staff and a european staff maria she was the best and the kindest , bar staff and the elderly cleaning lady and chinese lady so kind and the night reception man was

sunshine, the staff were really friendly from the nikon loving receptionist to the restaurant and bar staff

convenient location, comfortable and clean. room service late at night was good

surroundings , very friendly welcoming staff who let me get an early check in as i arrived earlier then expected

i didn t eat in the restaurant as we had room service which was nice although the menu was very limited in comparison to other places i have

stay with such great staff rooms are lovely everywhere was so clean pool and spa were pure

i made full use of the gym and spa and pool facilities and had a really wonderful stay

spa facilities can be very busy especially on wowcher or groupon offer days

not able to use gym spa until check in

- prefer to be higher with view over fields would have been better -but big comfy bed - good bar, breakfast and friendly staff

smooth welcoming check in, comfortable room & facilities. room service & food very good.

of football kids in

furnishing in a scrupulously clean room, with a comfortable bed, efficient shower & good tv/wifi

wifi was almost non existent and slot of tv channels didn't work

bed was comfortable slept well and the wifi was really good

a spa hotel but had to pay extra to use the swimming pool, which is a new thing and a very bad idea

pool & spa facilities where fantastic.

gym was clean and very well set up

there should of been 3 because we had two double beds in our room with 3 adults also when we had breakfast it wasn't very good and while we were sitting eating our breakfast i noticed the our

amazing with me i was upgraded too and executive room and given a complimentary drink from the bar a special mention too amy many thanks i won t forget that it s the little things that mean

new and clean,spacious bar and chill out area,perfect quiet location and great breakfast,would 100% stay again

was amazing just needs more variety in breakfast more options for vegetarian like vegetarian sausage and maybe hash browns

ev chargers

excellent and friendly staff. nice clean rooms. the bar snack meals were expensive though.

breakfast was provided with a good, varied selection suitable for all

the bar and food

a drink at the bar they had 2bottles of cider for £5, i asked if i could buy 2 for the wife and leave one in the

always staff are fantastic, from reception to all bar staff there great and go above and

well laid out and bar and restaurant on site .

the welcome. the bar adjoining.

parking was perfect and the facilities were

breakfast again was very good - lots of choice too

the reception area/ bar and dining room were very comfortable

excellent location, good parking and courteous staff.

staff were brilliant. great buffet breakfast. car park. just off the motorway.

food in spa, bertrams restaurant and good selection at buffet style breakfast plenty of car parking

spa facilities with friendly and helpful staff nice communal area/bar area amazing food in spa,

ol gym etc) where not actually in the hotel - they were in the other side of the

facilities

lovely grounds, good car parking and car charging facilities

room was very spacious and pool was great for both adults and kids

ev chargers on site were a great

friendly the staff were, the cleanliness, the kids loved the swimming pool overall a really good first stay we are looking at returning in july

great location, close to city yet rural. great facilities - spa, golf course and leisure club.

room service was delicious but a little overpriced

me & my girlfriend were the only to eat breakfast ( rest guests didnt pay) and it was like for a kids breakfast because not enough quantity given so make you tell well before what you want but at

a bit disappointed for ev charging at night

clean,modern, stylish. free ev charging and free parking a big plus.

bar reasonable

room is clean and comfortable. cheap parking with ev charging. staff are friendly and helpful.

location, gym, breakfast and the good night sleep

lobby, bar and restaurant all really nice

staff were very helpful, friendly and provided prompt service - at reception, room service and breakfast, thank

she gave the kids soft toys which were a massive hit and she helped us get additional pillows etc for the kids

comfortable, good quality and range of room service and breakfast

were straight out to greet us and take our luggage, poured drinks for us in our room, organised room service as we were too

did notice that one member of staff in the bar appeared not to have the same kind, positive and professional attitude as all of the other

the noise coming from the staff in the bar at 1am on a wednesday night

outdated and shabby furniture in the main bar area

staff friendly. bar man & receptionist were great.

very central, excellent free parking for whole of our stay, late check out 11:30, amazing!

has a little restairant and bar good value for money good selection of food and even prepared me a wrap i wanted they didnt

it was great that the staff let me use their ironing facilities in the laundry room, it would be much more convenient for a guest to have this in their room

early and staff were great on reception, sorted an early check in with a walk in shower

though it says that we can't check in till 2 o'clock we was staying at parklife and requested an early check in and they agreed which helped a lot as we needed to be at the venu for 2 o&#

there was a sports bar that did do food but i didn't fancy eating food whilst other people were shouting at the telly

great customer service. clean rooms. quick check in and check out. good wifi connection

clean hotel with the added bonus of a decent gym by hotel standards in the basement

nice, room was kept clean with plenty of clean soft towels, staff were all very nice , used the gym and good facilities and ease of access- would stay

the spa is a real added bonus, pool, jacuzzi, steam room, sauna and we'll equipped gym

breakfast except a guy walked into the dining area with his large dog which i find very odd and

late check out was a bliss

it was beautifully decorated , so spacious and free breakfast

clean room, very good value for money, amazing breakfast

excellent, very comfy bed, very clean and large room, kind, friendly staff, excellent choice at breakfast including waffles

and the breakfast was freshly cooked and just delicious

ordered room service and the food was great and arrived quickly

literally outside the hotel for any essentials and we also enjoyed a two course meal as part of room service which was lovely particularly the tomato soup

good breakfast, ok gym

gymn a bit disappointing. the shower gel was used before.

there was also a small piece of glass under one of the beds that one of my kids found but i can see how this could have been missed by housekeeping

it's was peaceful, we had early check in and the staff were helpful.

location and the late check out option

with a late check out of 12 we had a very lazy morning

great service, the bar manager param was amazing

rooms are superb and stylish breakfast is superb with a wide variety and the overall cleanliness

the gym was disappointing

perfect location. lovely bar area and the room was in great condition.

large rooms, comfy bed, spotlesslly clean, late check out possible if available, discount rates at nearby car park

all the toilets in rooms and public bar do not flush properly.

have been nice to have a more comfortable bar area a few more soft seats or a little

breakfast had a great selection

breakfast; nice that bar stayed open till 2 am so could stop for drink after concert

or using chairs covers to re-wash them sometimes we need early check in but they not flexable

breakfast was hot and well prepared especially during the early hours when it starts best time to