location, trolley to casino was nice extra, free covered parking across the street was great

the room service breakfast was plentiful and tasty

easy parking too

staff was great, the room was clean, the gym was nice

couldn't get waited on one evening in the bar area

dry close to casino could walk over and not go outside

to have to wear a mask at the machines and not drink when you could drink without a mask at the bar area with no mask where everyone was closer together then at the machines

the place was absolutely gorgeous! very large gorgeous casino, hotel rooms were very spacious.

would love to come more often and try our luck at the casino, but the price is pretty steep, so we'll just have to save up for special occasions

the casino

that's for sure and the maintenance and cleaning crew super helpful i also enjoyed a healthy breakfast every morning which was also a sweet dream come true , as is the exercise room and pool

one person was trying to check people in and fold laundry and in the morning had kitchen duty

the options for vending, breakfast food options andnnn

breakfast every morning which was also a sweet dream come true , as is the exercise room and pool

breakfasst was excellent grandkids loved the pool good location

kids and i were disappointed to say the least

was a light going out on the pool so it was flashing into the room all night long

i liked the pool area

breakfast was okay, i know it would have been better if the covid-19 wasn’t going on.

the breakfast was nothing to brag about. more centered in kids eating.

great breakfast and service by the young lady serving breakfast.

great location. very clean and comfortable. friendly staff. also had a good breakfast

breakfast was good and plentiful.

the price was right and the pool was great for the kids

indoor pool

roaches by the food at breakfast

next door is an awesome paved trail for golf carts around a pretty pond with geese

the room was comfy but the breakfast sucks and we saw roaches by the food!

need more laundry facility and out outlet for the phone or the wall was broken inconvenience

the breakfast is great

almost a full size fridge and freezer with counter space and kitchen sink

great breakfast

pool looked very nice, didn't go swimming but did think about it

breakfast, clean and comfortable rooms, pool warm, very friendly staff- would stay again,

a lot of kids and very noisy!

he loved the room & the pool

the room, lobby, pool, etc was all very clean

an indoor swimming pool. cream cheese for the bagels

the pool was great

my rooms have been clean; and there is a variety on the hot breakfast that is offered

good breakfast

the parking, laundry and staff

no breakfast because of covid decent daily price stupid pet

the pool was clean

the price with breakfast and dinner was excellent

night for swimming and being in the hot tub because we were unable to use it due to the amount of kids in there

hot breakfast buffet with biscuits and gravy

make sure if you have younger kids to keep them close

much chlorine in the pool

the pool and hot tub are clean and temperature controlled

the pool and the heart shaped spa tub in the room

very nice people and great pool

little family and i had the best time they love the pool and we definitely love the hot tub it was a great time

bar and the pool were closed.

the pool had alot of clean, large towels available without having to call and request them

location, shuttle, bar, and restaurant

the bar closed at 11:00

the room service was prompt and outstanding

was easy to get into, the pool and bar was cool even tho i didn’t drink at it but nice to have

pool area had way to much chlorine in it

great breakfast, nice pool area

i used the gym but was hoping for a weight machine, not just treadmills

clean nice staff and we got to kentucky early and they were kind enough to allow a early check in which meant a lot to us because we had

breakfast service very confusing. we actually had to eat breakfast elsewhere

only thing i can think of is maybe a shuttle service from the turfway race track back to the hotel possibly

note on site states shuttle, but there is none at the time due to short staffing

great if you have kids

pool looked nice but appeared to always be crowded and felt rather uncomfortable working out in the

our shuttle driver was a great ambassador for your brand as well

pool 2-the exhaust fan from the bistro roared below out room- quite annoying 3-could hear the guest

location and shuttle to/from the airport

convenient location right off the interstate and free parking is great

i didn t like the fact that online it states that they have a pool

clean, the breakfast was good

the breakfast

good breakfast. great pillows!

morning hot buffet breakfast was very nice to start the day with

wish the breakfast would have been more than just self serve

it was nice. i wish the pool was heated

was very nice and plenty of amenities including bar, pool & fitness center

the indoor pool was not heated. it was snowing outside and the indoor pool was freezing too

great room, comfy bed, good location and a shuttle to the airport that runs every 30 minutes.

the hotel offers extended parking and 24-hour airport shuttle - a must for this most recent trip

my kids got a big kick out of choosing a movie to watch before bed

nice full kitchen

it was very convenient for our trips to the idlewild disc golf tournament

the fact that there was a kitchen was a plus

staff were very friendly and accommodating and april the breakfast host was absolutely the best with giving advice on where to visit and how to make the

we stayed to play at the casino - was very close

hot breakfast, pool, laundry room, location is all excellent.

cleanliness. service. breakfast. price. value.

well maintained and close to the airport and provided shuttle service.

and housekeeping entered our room and saw our clothes all over where we were separating it for laundry

good gym

especially for kids

shuttle for rental location and airport

i ended up not being able to eat till 10 at night and they still have room service so i ordered room service and the food was absolutely excellent

nothing good. small gym, baby size pool.

room was huge and my daughter had a blast in the pool

entrance was open and welcoming with clear area for breakfast and indoor pool

amazing pool and breakfast, locations was great and the staff was awesome.

the gym was well equipped

the pool heater was broken but they were trying to get it fixed

close to airport and my business venue a free shuttle that helped

very friendly staff and free of charge shuttle to the airport

did not have time for breakfast. i caught the airport shuttle at 6:30.

great for a staycation, has a shuttle to the airport, the staff are friendly and helpful

the shuttle to the airport deal is awesome to have, super convenient and great

service was nice .room clean good parking .breakfast good for on the go!

great breakfast buffet with hot eggs & sausage

clean comfortable shuttle service good

i'm a truck driver, and they have space or a place for me to park my truck and trailer

the room was spacious. the bed was comfortable. and breakfast was delicious.

the shuttle driver was a good driver and very helpful and friendly

at the hotel lobby at 5am was much more comfortable than standing out in the cold waiting for a shuttle

my children also loved the fountain and seating around it, as well as the pool and gym

the pool area was nice, it was nice it stayed open late.

airport shuttle was wonderful and the driver was very accommodating.

great breakfast and cleanest pool ever

the casino was nice

traveled with 4 adults and 4 kids on a church trip

i love that they had a pool and a gym when i booked the facility i completely forgot about it, and i wish i have had the chance to

beds were uncomfortable you sank right away even m kids said the beds hurt there back

clean, great breakfast in the morning.

also, the breakfast was also very nice, and the staff was very friendly

how clean and new everything was, the breakfast was better than any hotel i've ever been at.

is a very small complaint, but i'd prefer to have butter rather than margarine served with breakfast

the indoor pool was freezing.

the breakfast was fine.

everything was awesome! breakfast was great. pool was perfect

the ladies who ran the breakfast

early check in with no issues.

staff was very helpful and breakfast was amazing

wasn't heated and was an ice bath so kids couldn't swim-part of why we selected this hotel was it had a pool and paid more vs one w/o a

bed in a clean room, friendly and helpful staff, good breakfast served early

it was very clean. the bed was comfortable. breakfast was good.

breakfast was nice

location was perfect so close to downtown soon as you walked the lobby smelled so fresh and clean breakfast was good rooms clean beds comfortable no

my daughters had a 5 hour break between each of their performances and i was able to receive a late check out so we could hang out in the hotel instead of walk around cincy for 5 hours

we waited 1/2 hour for breakfast since we didn't get buffet

the indoor pool was a bit cold; my daughter still swam but it ws too cold for me.

we were a bit disappointed that breakfast wasn't included, but the room service was tasty

kids enjoyed the pool area

no food my kids would of wanted

the pool was closed at the time of our visit. our kids were very disappointed.

the gym was great!

i look forward to visiting again without the kids

the pool was closed at the time of our visit. our kids were very disappointed.

didn't get breakfast because no one was working at the breakfast bar and no food was available

know about the $40 a night valet in advance, construction in the hotel no hotel bar or restaurant

we had a great time at bar and the bartender was fantastic

the lady working the front desk and the bistro bar were so so nice

went to the brick & morter bar & restaurant or drinks

the service at the bar was outstanding

the breakfast was very appealing and tasted good

availability of late check out

breakfast was delicious. great choices for menu.

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good working

there really wasn't anything for kids to do

no room service

wifi internet was extremely spotty and rarely worked which was disappointing and made working

they let us store the milk in the room service fridge

to front desk and room service out of order tv did not work our first visit we will give another try

made breakfast a joy

breakfast was good, staff was phenomenal, valet was phenomenal

heavier that expected and as person from out of ohio, i was not expecting that amount of rain the breakfast could benefit from more

very clean, great breakfast and the staff was polite and courteous!

breakfast was wonderful

kitchenette

the location was amazing, breakfast was top notch and i got a really good deal price wise.

great breakfast

our favorite staff member was the gentleman working at the social hour and breakfast

loved your kitchen

paid wifi, busy valet line.

bar service especially slow

but that comes with having a nice bar and restaurant in the building

i didn t get the breakfast but i enjoy the bar last night customer service was on point

nice bar and restaurant

om service delivery) but some were lacking and disinterested

we had a great visit to the hotel spa and the restaurant had a fun and classy vibe

room service was unfriendly.

i couldn t find much info on room service before check in, i think a reminder that hours are limited would have been good

friendly staff, well equipped rooms and flying wifi less than 5 minute walk from riverfront

breakfast was phenomenal

i was given a discount on the pet fee & my extra day was given to me at the original rate i booked & no pet fee

pool wasn't up and running. no variety for breakfast.

motel was the only one we have stayed in that offered breakfast, so a very good bonus for the price, but it was fairly limited with only two sugary

the rooms are very clean and breakfast is actually very good

the breakfast was great and also pool.

staff is very friendly and accommodating. breakfast is delicious and the pool area is spotless

the pool was a bit small but my son enjoyed it.

fitness center and pool very small

everything was very clean, bed was comfortable and their breakfast was very good

got to sleep in with peace and quite and i got to work out enjoy the gym didn t get to use the pool kept getting crowded but overall had a good time bar was nice inside the building as

the hotel has a bar inside it

bar could be open later on weekend nights, pricing, my sisters room charge was less than mine

pool wasn t heated so it was kinda pointless and they should definitely tell you that you have to

big clean rooms, excellent bar at the lobby. staff was super friendly, kind and informative.

indoor pool was warm

the breakfast was exceptional i liked everything

the gym was okay

great breakfast and price.

good breakfast

the shuttle service was top tier

having the bar in the lobby was excellent for waiting in between events

room service was outstanding. the bed was very comfortable and the bathroom was beautiful.

the rooftop bar the waitress needs some customer service training.

breakfast was great. i had the lemon ricotta pancakes,

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

gym was also good

they woke up my kids

breakfast was excellent, good variety and quality

location, personnel, big room, comfortable, very clean, very good breakfast.

great amenities including the bar, pool, fitness center and free breakfast

awesome breakfast

breakfast was no good

beautiful room, nice staff, great breakfast

was great, the location, very clean, beds were comfortable, breakfast was delicious, you walked in and it smelled so good, will for sure recommend it to others

they were very kind and allowed us to do an early check in

always fresh lemon water and coffee, the staff was amazing, the bed was super comfortable, and breakfast was included

staff friendly, helpful. breakfast was great! something for everyone.

the lady working the breakfast was exceptionally nice enjoyed her very much

early start to the breakfast buffet and a gym on-site were also great perks to this place

the second room had nothing i needed for the kitchen

the breakfast was nice but wished there was a little more variety

small pool, could improve hot breakfast food quality.

it was new, clean; we liked the pool and gym

gym was nice, rooms were big and spacious, breakfast was nice, pool looked nice and felt warm ( we

sounded like we were next to a gym, bowling alley, and daycare

didn’t have a bathtub, which would have been fine if i didn’t have kids with me

honestly, everything was great. staff, location, facility, gym all are great.

the kids thought it was really neat

it was brights and colorful especially for kids

the bar food/drinks were also pretty yummy

breakfast was great! services were perfect !

you couldn’t order movies, no safe in the room and no pool

would have liked a pool, and parking lot was small. also neighborhood you could hear every noise

there is anything it was the breakfast that was there

no movies to order in room, no safes in the rooms and no swimming pool

breakfast area was well kept very clean

they have a great breakfast selection!!!

the gym, and location

breakfast was exceptional

the free breakfast was nice

pool a little small but fun. wifi didn't work well in our room.

but the downside was the pool was too cold

the pool was on the small side and was a max depth of 4 feet deep

the pool was too cold

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

kids had fun in the pool

the pool was cold. i don’t remember asking for a quiet room. i had kids

just wish there was a bit more seating for breakfast

breakfast labeling for those who are vegetarian

easy check in and excellent breakfast! and close to the ark a encounter.

breakfast was a very good quality

location was phenomenal and you could sit out with a nice fire, bbq, swimming, 5star breakfast

breakfast was very good

staff friendly and helpful rooms and property clean glad to know they had pool and laundry provisions also had outside patio with chairs and baroque

tons of hair in pool, no hot tub was a bummer. many ladybug-like bugs all over inside room