breakfast usually cold, plates not heated

friendly staff, 24 h pizza, nice bar and coffee area, lovely receptionist.

great location. staff frienfly. bar and food good. clean and comfortable. had a lovely stay.

bar fridge, travelling for long periods of time i would like to be able to go to the supermarket

which some of the food wasnt the warmest, loaction didnt feel the safest i had also asked for early check in whicb we didnt get so we had to leave the wedding we wer attendin half way threw to

the hotel was great, central location, clean room, nice bar area and friendly staff

in the room as to what room service can be availed of would handy

breakfast was good value plenty of choice, fresh and tasty

asked for late check out as i didn t get much sleep due to all the noise, this was declined due to late

we got an early check in, so cannot complain about the view

as the same with all hotels - would like an option for early check in

the 24 hr laundry room was nice, too

to much of the city by walking or bus; very friendly & helpful staff; nice little restaurant & bar in lobby (& a lovely room full of help-yourself teas); several really nice common areas w comfy

listening to local musicians, having a relaxing drink, but it was also nice to have the small kitchen area in our room for times when we just wanted to put our feet up and read for an hour or

facilitating early check in

have a turn down service which is lovely and the use of the spa is an added bonus here and the gym

jazz bar, cocktail bar and breakfast room were on point

breakfast was fantastic location spot onud83dude0dud83dude0d

room was beautiful and delicious - tasting dinner was a delight and rooftop hot-tub, fully fitted gym and also a downstairs jazz bar made this an unforgettable experience

paying 15 pounds to have breakfast in my room!

at half past 7 on the sunday morning a lorry arrived and the laundry crates were being loaded

how it was a walk away from everything for the kids, & a very close carpark

room service replaced towels but didn't clear out the old ones and the bin liner in the toilet was

no room service at breakfast if you didn t feel like leaving the room

room service rang for said only had limited one of sandwiches so we got takeaway delivery

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

facilitated early check in for us heading to a wedding

minus the kids

room was ready for early check in. very clean and comfortable room. although

saturday night wouldn’t be ideal for those with young kids

at the heart of belfast was brilliant, easy walking distance to titanic experience and w5 for the kids, rest of town also easy to get

room service was also excellent

gym should be 24/7

had meal i m restaurant food was ok few things they didn have and not a great kids menu

the room was spacious and comfortable, as well as being quiet and with good wifi

location and staff ... late check out option was great

friendliness of staff location bar and food available

breakfast was great. as was the fact we could get early check in.

also there being no gym/pool on site is a bit of a nuisance

the bar snacks could be better.like having sandwhichs plus soup with bread.ect

also from bar / restaurant and top floor

couple of times we were in loft and staff using also with laundry trolley

a little over priced for drinks) with great views of the city and great

great breakfast

roof top bar was very good great views looking down on the city

nice bar and breakfast, good gym the staff were super friendly and accommodating, gave us an early check in and a late check out which was very much appreciated

location, a nice gym and excellent breakfast

was very cosy and comfortable and they had lots of board games available if you have kids (or even if you don’t, we only noticed this during check out and we were raging we didn’t

we went as 2 adults & 2 kids (10,& 16), it was a bit small for us

breakfast area very small and dangerous when kids were running in and out as i was carrying hot

we never ate here, so i can't comment, but we did have a nightcap at the bar last thing and felt well relaxed

small but well-fitted gym good breakfast nice location kind staff nespresso machine at room

the wifi wasn't great at times.

i likedthe way i was phoned in my room to say that my room service was on the way

price would have liked it a little lower , tickets for the kids helped!!

lovely bar area to start or end your night in

loved the modern style bar and front area

central, complimentary welcome drink, friendly staff and nice vibe in the bar area.

late check out

the breakfast was great value for money and the welcome cocktail was a great touch

breakfast was

e the pool and gym, they were a decent size and had very

is perfect for shopping in city centre & lots of bars/restaurants also within walking distance

location was very central rooms was very big and bed was really comfy late check out was really

no room service for breakfasts

the staff and the breakfast

room service menu is very small is the only thing i could fault

very good location, good breakfast we enjoyed our stay

great, especially tony on reception who was very slick checking us in and also helped arrange a late check out so i could carry on working in my room

and the room was brilliant, it had a great view of the city, the room was spotless and the room service food was

we didn't use room service.

wifi worked no problems at all in the room

lovely stay! bed was amazing, shower was great. the breakfast was soo nice.

breakfast was amazing so much choice to choose from

breakfast was very delicious

treated ourselves to room service the night we stayed however the food was half cold and flavourless when it arrived

good location free parking and excellent wifi. nice food and good staff

pool, nothing to do with kids as no pool my fault as i thought there was but your really limited with kids activities

going a bit lower, 3/ sandwiches and toasted sandwich could be served in the bar we had to order room service just to get a sandwich

during the day the cleaning svs had been to the room they made our bed but didn't make the kids beds they removed our used towels but didn't replace - as if someone stepped out as quick as

good choice of breakfast

great value for the cost, very good breakfast go full fry ;) enjoyed my stay and will stay there in the future

bar staff in the bar were really friendly and knowledgable of the area

great friendly staff, bar and food

friendly staff early check in late check out amazing all round

lovely. breakfast was gorgeous

good gym for a nice pump

new places for family kids were suggested, food was served with a smile

reception arranged early check in which was appreciated

staying here - staff super friendly and helpful, allowed us late check out which was amazing

bed was amazing. kids slept amazing. top class

great to stay in the apartments. good space and perfect for our 3 kids. all kids under 6

excellent location and very good for family that have little kids.

apartment was great for kids beds so comfy and really warm

book/binder for information on the accommodations

early check in wasn't an issue

i was given early check in and late check out and the staff arranged all my taxis

good size of pool and kids could use it at anytime so this was a great

lovely breakfast, lovely location for walks. ev charger, lovely pool

loved the room size and the bfast and late check out time

felt safe and was about 12 pound in a taxi to get to the city really enjoyed sitting outside the bar the pool was great and loved the

staff so so friendly and helpful from reception to breakfast to bar staff and even the ground maintenance staff out side are so nice thanks for a

you will always get a fantastic big comfortable bed,good wifi, free parking and a great location

wifi didnt work at all in our room, it was losing signal all the time

the place is very quiet, yet spacious with ample free car parking spaces

ruben the young bar man was amazing

love the gym spa and pool

beautiful hotel, stunning views, great pool facilities, friendly staff, food excellent.

i paid for late check out but housekeeping had already stripped the bed and started cleaning

there was plenty of parking space

guide in the room or information about the local area, no menus for room service, not great options for food on the premises, formal restaurant closed throughout our

room was quite expensive for one night for what it was, we didn t receive a wifi password on check in and the area is too rural to use mobile data and the breakfast was quite

breakfast was excellent, plenty of food, very well cooked.

was beautiful a bit pricey for what all we got, kids could of ate more

next time we hope to relax in the beautiful spa pool

times for breakfast and selection was great and food on the restaurant was plentiful and delicious and

just having a drink at the bar was a bit out on a limb

loved the dinner and breakfast

room was lovely and very clean and comfortable we had a snack at the bar along with a few drinks they where great

the bar staff, the waiters and waitresses, everyone was brilliant

special,long time since i have experienced service like it,thank you so very much to you all,room service,reception,kitchen and floor staff,amazing

to go outside of hotel to get to beauty place and pool, be better if hotel was linked to these rather than having to go outside

wifi was on the slower side

pool decor needs update only a minor issue though

plenty of parking

parking was a bit awkward but there was ongoing renovation work

showed us to our rooms which was a really nice touch, the room was exceeded our expectations, the kids were able to enjoy netflixs as we chilled for the evening, there are loads of restaurants and

beautiful hotel, the breakfast is to die for, amazing staff

walking distance and the kids found a playground which is almost straight across the road, we had breakfast at 9

breakfast in the morning was a wonderful experience

breakfast was lovely. location was perfect

put us in an adjoining family room with screaming kids but was rectified and we moved to another room

to airport, plenty of parking, late check in, bar, breakfast included, big room with sofa, friendly staff

all was very good breakfast was lovely ud83dude0d

receptionist went out if his way to give us an early check in and a late checkout

location, helpfulness of staff to arrange an early check in

cost of the bar drinks - pretty excessive even for hotel prices & sandwiches ordered pretty late from the bar

breakfast was nice but in my opinion was very expensive, for the price i expected something

beautiful garden walk after a delicious breakfast

breakfast excellent

the kids enjoyed the ghost room and the food was excellent

we had both dinner and breakfast and they were excellent

was great, expect we were above the bar were there was live music which i didnt see on the website, but was told it was and i missed it

breakfast superb dinner fabulous, staff were just fantastic

bar was warm and friendly

breakfast was really great and really nice