the wifi connection was excellent

requested upper floor, extra bedding, late check out via booking

friendly staff, great location for shopping, lots of parking space and value for money.

parking , easy access, on the home side of belfast and so close to junction one , and the breakfast

breakfast was excellent

visit the rooms have been upgraded beyond believe (probably the best i have stayed for years) breakfast was first class no self service all freshly cooked (+) we had dinner and breakfast in the hotel and both were superb (+)we didn't have any breakfast as we left for the airport before breakfast (+)breakfast was excellent but main thing was the friendliness of the staff overall and very helpful (+)lovely tasty buffet style breakfast relaxing atmosphere, able to chat to other wedding guests (-)breakfast could have been better (-) at breakfast we weren't given instructions what to do but when we asked the waitress kindly got us our (+)breakfast was fantastic service was excellent (-) i felt i was ripped off for the breakfast costs (+) good breakfast selection and friendly service

pool , spa, food , room

front desk not knowing pool closure times as different to gym

poor wifi in the room- i think it should be much better for a four star hotel

the room was spacious and comfortable

friendly staff, 24 h pizza, nice bar and coffee area, lovely receptionist.

i paid for breakfast on arrival but then didn't have much, but there was plenty available

which some of the food wasnt the warmest, loaction didnt feel the safest i had also asked for early check in whicb we didnt get so we had to leave the wedding we wer attendin half way threw to

breakfast was far better than anticipated

the breakfast was also very good

great breakfast

arrived early and asked if there was somewhere our bags could be stored before check in

room across from my room had kids in who were very noisy between 3am and 9am sunday morning

no beer on tap. only lager and guinness charge for room service

no room service ie food at night when you come home

late check out

facilitating early check in

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

,very comfortable beds and great furnishings ideally located near cathedral quarter loved the bar area and live music in an

only request is in the suites where you have a mini kitchenette, a dish drainer would be a huge help, but so insignificant

the wifi frequently logged you off

room service rang for said only had limited one of sandwiches so we got takeaway delivery

rooms were over 30.degrees and when adjust temp they kept going back to 30 degrees kids too hot

modern interior, great facilities, friendly staff accommodated early check in no problem, spacious room and nice bathroom

early check in luggage storage big room

breakfast was fantastic location spot onud83dude0dud83dude0d

service in all areas of the hotel that we used - reception, room service, cocktail bar, berts jazz bar & the great room beautiful decor & surroundings throughout the hotel food was

the spa is a must

or small on the sixth floor i feel in a five star hotel you should be allowed to use the hydro pool at the

wish we has brought swimsuits to try out the plunge pool on the roof

we even got early check in without asking for it

expensive, no gym and restaurant closed early without notice and no room service

staff were great, bar area was nice and well equipped, gym was small but functional

one particular waiter in restaurant was so attentive and great with the kids extremely pleasant and helpful

the other staff member who stood out to us was andrew the young bar man, again very friendly and made us some drinks off menu and even gave us some tips he uses to

instructions on laundry etc

gym could be bigger ud83dudcaa

) i didn't use the hotel's wifi as had my own so can't comment on these things

one small point and it's not really a dislike : the lighting around the bar and seating area could be toned down a bit in the evenings, to enhance a more relaxed mood

price would have liked it a little lower , tickets for the kids helped!!

there is also an area for kids with all sort of games

i was encouraged to sign up to hilton honours which allowed us early check in and late check out which was extremely helpful to our trip

location, breakfast, gym, check-in was superquick.

with kids, the lifts needed you room card scanned first before it would take you up, felt secure

service at the bar in the evening was very slow, seemed to be understaffed

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

the rooftop bar, restaurant and outside bar are great

room was ready for early check in. very clean and comfortable room. although

gorgeous bar and outside area

location and grab and go breakfast. the early check in was very helpful.

had some issues with wifi initially but after a member of staff helped me it worked fine

at the heart of belfast was brilliant, easy walking distance to titanic experience and w5 for the kids, rest of town also easy to get

at the heart of belfast was brilliant, easy walking distance to titanic experience and w5 for the kids, rest of town also easy to get

food in bar is great!!!!

gym is way too hot

not informed about not being able to allow kids to rooftop bar after six therefore due to a later check in and time to eat we couldn’t go

some laundry came back damp

wifi was terrible

9 for a beer in the observatory bar ud83dude32

arrived 1pm and got an early check in which was most welcome

vegetarian food selection, both at dinner and breakfast.

delicious breakfast

breakfast was basic but nice

had a toasty and chips at the bar as a quick snack early saturday evening it was super tasty, breakfast was a little hectic sunday morning but you expect that after a saturday night

breakfast could be improved.

was extra big and it was very peaceful the food in the bar was excellent and good value

friendly staff great service lovely food nothing to much trouble central to everything room service was excellent will definitely be

was often crowded and on my last night, a sunday, was filled to bursting with families where the kids were sitting around playing cards

breakfast was nice until kids were up without their parents and coughing into the hot plates

wifi free & quick

no shallow end in pool for kids and no on site car park

location was very central rooms was very big and bed was really comfy late check out was really

rooms ok for 2 adults and 2 kids

lovely irish breakfast and lots of other choices on the help yourself to what you want servery

informed about the free wifi within the hotel, this would have been helpful to know and the room always seemed to be on the

location, restaurant and room service had a great selection, breakfast buffet was traditional irish fayre

would have preferred of the chef refused completely instead of serving us kids size portions and cold food

location was good. kids coupon for a treat was very popular.

false advertising for free wifi when we had to pay for it

free wifi in rooms would be good

breakfast was expensive & not very warm

10 room service charge) but was well worth it

really worked well, laundry machine faulty, walls dirty, sink not working properly, such a shame to compromise the

excellent location and very good for family that have little kids.

it was the laundry truck downstairs

good location free parking and excellent wifi. nice food and good staff

cleanliness wifi was ok the room is big and furnished in a modern style

beautifully decorated and expansive lobby/ bar area

got late night room service and they were not well versed with coeliac disease but we were given the room service

24hour bar for guests

friendly staff early check in late check out amazing all round

room was spacious and breakfast was very satisfying

staff were helpful and the bar had a great

affordable- be a member so you've a chance for free early check in &/ late check out

early check in allowed, friendly polite reception staff.

chance of early check in ( i was feeling unwell) access to fresh milk & able to store bag on day of

breakfast is the main decider in our repeat custom

ample parking spaces and an ev charger

pleasant surprise to see that an express property had a full bar and restaurant

options to choose from, staff were friendly, toilet was clean, beds were comfortable, the gym is very good

early check in wasn't an issue

super facilities. the gym was really good with every piece of equipment you would need.

good size of pool and kids could use it at anytime so this was a great

we took our boys 11 and 14, they enjoyed room service with pizzas and the swimming pool

lovely breakfast, lovely location for walks. ev charger, lovely pool

family friendly and having the kids play room ideal

i ordered room service, and this was delivered in under 30 mins to a time i gad intimated

having 2 armchairs and the table for room service meals was welcome

you will always get a fantastic big comfortable bed,good wifi, free parking and a great location

great parking despite the hotel being very busy

late check and early check was 20 per hour