wifi signal was weak.

no kids facilities

so much easier and soooo much cheaper than driving around, getting lost, trying to find parking and we could have lunch in town with a glass

of parking, staff very friendly, comfortable and clean room

breakfast was excellent

great breakfast

ample parking, great restaurant

ich is super expensive) even things like the wifi was an extra charge

location 10 mins from belfast city , perfect for seeing the area, parking easy large area, hotel bar and food really good bar staff excellent, lovely rooms and

milk and coffee portions in room are too scant and are not replaced during room

key card wasn't working properly, wifi was dodgy too..

something different for the kids like pancakes would have been good as it was the halloween break

hotel and brilliant pool , great for kids with plenty of entertainment

the food was good too and the gym and pool were

enjoyed the spa and the rooms were clean and spacious.

plenty of parking spaces even though it was busy followed by luxury and relaxation in every way

perfect facilities, great spa area, comfortable room, good wifi

room service breakfast was underwhelming taste and presentation

wifi was very poor

the room service breakfast was poor

early check in wasn't an issue

was often crowded and on my last night, a sunday, was filled to bursting with families where the kids were sitting around playing cards

great location helpful and friendly staff, dinner portions very small but lovely,wifi very good

room service food wasn't the best.

we didn't use room service.

a decent ethernet connection available if you know where to look, so i did not have to use the wifi connection at all

sorry to say the food in the restaurant was not very good but the staff are lovely we had a late check out and the asian housekeeper woke us up knocking on the door even though we put a

the room service was fast and the food was delicious

room service menu is very small is the only thing i could fault

that we had to pay for wifi - thats not on these days!

location was good. kids coupon for a treat was very popular.

beautifully decorated and expansive lobby/ bar area

pool, nothing to do with kids as no pool my fault as i thought there was but your really limited with kids activities

was beautiful room service - breakfast was very prompt and was delicious steven on reception was fantastic great

the wifi was terrible!

breakfast was lovely

2 cocktail vouchers as it was my partners birthday, which can i add cocktails were lovely and the bar was so chilled and beautifully decorated

was also expecting a more equipped gym but i guess with the space available it was not

we were tired after a day out and they re directed our restaurant order to be delivered as room service which was a nice tough so that we could relax whilst waiting for our dinner

a bit on the expensive side, but otherwise all good - had not realised a gym was available, as i would have taken advantage of this - i guess i can do next time

the gym.

great choice of bars with a stunning rooftop bar and garden area

restaurant food and service were fabulous and the roof top bar is a gorgeous place to relax and unwind

above and beyond to make our stay for my 30th birthday so relaxed and enjoyable with our 2 young kids

lively outdoor dining, indoor restaurant and music and bar on the roof

gorgeous bar and outside area

the spa was very disappointing .

nothing ....only sorry we were not long enough there to use the thermal suite and pool

they have a turn down service which is lovely and the use of the spa is an added bonus here and the gym

so friendly, amazing rooms, the spa gym and jacuzzi make you feel like a king

spa closed because of covid

on an early flight and the staff were very flexible allowing an early check in

reception arranged early check in which was appreciated

lovely. breakfast was gorgeous

the room is small. we were a family of two adults and two kids and it was a tight squeeze

comfortable room spacious and comfortable bed, excellent breakfast great selection and got a late

room service available after midnight, but thats not a big issue.

friendly and attentive staff at reception, bar and restaurant

this morning i called reception for a late check out, was told that was ok but i would have to come down and pay for the extra time but

early check in and late check out; late breakfast

staff exceptionally helpful, accommodated early check in and printed documents i needed printed

requested an early check in

they facilitated a late check out for an additional 10 pound an hour

only issue we had was the app for room service did not work

room service. issue with what i ordered but was offered something else.

everithing was fab, the room was clean and staff nice and helpful we deffinetly come back kids loved the hotel and the pool

friendly staff early check in late check out amazing all round

automatic front doors stayed open making the reception and bar areas cold

friendly staff early check in late check out amazing all round

pizza in the restaurant was amazing, same breakfast!

the breakfast was excellent with everything you could wish for

smooth check in. i requested early check in and was accommodated

room service breakfast - room for improvement this was dealt with quickly and efficiently - thank

came back one evening to find all dirty laundry in a pile on my room floor, bed was still unmade, courtesy water hadn't been replaced

breakfast had a good selection of hot and cold food

the bar on the top floor is a hit! wonderful.

comfortable, gorgeous plush decor bar had a really nice vibe, really appreciated the 24hour snack and drinks fridge super fast check

breakfast could be improved.

the decor, the vibe, the essence of the hotel is fab, we only had a toasty and chips at the bar as a quick snack early saturday evening it was super tasty, breakfast was a little hectic

clean finola and the team couldn’t do enough for you - the other leader at the bar on the sunday really chatty and friendly guy ud83dudc4c will definitely be coming

had a toasty and chips at the bar as a quick snack early saturday evening it was super tasty, breakfast was a little hectic sunday morning but you expect that after a saturday night

early check in. rooms nice and comfy. staff friendly

very clean and well maintained, they have gym, good location and friendly staff.

all while dragging two small kids around and baggage

our room was, was right beside an open top bar, myself, partner and the kids didn't get to sleep until 1

the other staff member who stood out to us was andrew the young bar man, again very friendly and made us some drinks off menu and even gave us some tips he uses to

the gym, breakfast, and bar were great

had a laundry bag

room lovely and clean, everything you need on hand, well equipped kitchen, iron and ironing board and a powerful hairdryer too

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

lots of amenities ie laundry, gym, sitting areas and handy to the train station and all of belfast attractions

excellent view and good room service

modern interior, great facilities, friendly staff accommodated early check in no problem, spacious room and nice bathroom

the drinks in the bar are very limited

paid extra for a late check out until 1pm, we were disturbed twice by staff asking why we haven t checked out once

everything was perfect. comfortable big room, excellent breakfast. great wifi.

nice clean room, good gym and nice breakfast, nice and close to town too

was great and managed to get early check in which was really appreciated

the gym was a little disappointing, not much equipment and both treadmills not working.

nice bar and breakfast, good gym the staff were super friendly and accommodating, gave us an early check in and a late check out which was very much appreciated

gym -small but enough heplful staff good location close downtown confortable quie room in room safe

needed an early check in and it was denied.

breakfast was fantastic and a great variety of foods and drinks in the buffet so well worth the

loved the bar and restaurant area, its a cool place to chill out

it was fab staff very friendly and helpful great breakfast great location and lovely room

friendly staff early check in

staff were so friendly & breakfast was fantastic

we never ate here, so i can't comment, but we did have a nightcap at the bar last thing and felt well relaxed

staff went above and beyond, great ways of including kids, fantastic breakfast.

the mini-gym on the ground floor was a bonus

laundry services way overpriced

i don't understand the 10 service charge, i have never seen a mandatory room service charge before and the fact that it was so expensive turned me off wanting to order

the bar area is warm and friendly

we stayed in the apartments as we had 3 kids with us

the breakfast served to the room was freshly cooked, delicious and ample

ffee, tea, shampoo)

also had a fast and overnight ev charger

pool and food very good

i waited and saw staff enter and leave the kitchen but no plates were brought out

are staying in this hotel regularly, lovely room, very nice food and kids love swimming pool

so clean and the swimming pool is brilliant for the kids

breakfast was really great and really nice

now, guests are made to have dinner in the bar or in a little adjacent room called 'the bistro' -really not a bistro, more a throughway

we had a lovely stay, everything was perfect. really comfortable bed, lovely breakfast.

bar was warm and friendly

breakfast, lunch and evening meals all

breakfast was a large array of traditional breakfast fare (and more--lots of fruit) in a buffet

front door and car park have busy road in between them - beware if you have kids when exiting

was fantastic, bar area was clean and tidy and very relaxed

food was great in the restaurant and breakfast was very

the staff were lovely and the breakfast was amazing