the breakfast was wonderful, with lots of variety

the breakfast

queue at the microwave at breakfast.

at reception, cleaning, and kitchen were amiable and very nice, especially ellie at the kitchen/breakfast

breakfast buffet was excellent

the pool was closed pretty early

jasmine was beautiful but causes me to suffer from allergies so i didn't use the pool.

people hanging out around the parking lot and the number of people/families actually living at this facility

big parking spaces

safe and close to room parking

small pool, ideal for toddlers.

it turns out, the laundry room, where the forgotten items wind up, was literally 20 seconds away from the office

the breakfast wasn't all that they need more breakfast items also i really enjoyed the staff

we only slept and ate breakfast and left for work

like the breakfast in the morning and my children love the pool area most of all the staff was friendly

heated pool!

the heated pool was great. and all the staff was helpful and positive.

pool was in the shade.

it was nice; however, i would have enjoyed a waffle maker and chocolate milk for the kids.

there were kids running in the hallway

breakfast was hot & tasty with good coffee

understanding and accommodating notes from cleaning lady to welcome laundry room

outdoor pool is salt. love it. no awful chlorine. no strong smells from cleaning products.

everyone was very friendly. breakfast was pretty good. rooms and facilities were clean.

the breakfast was amazing

friendly staff, good breakfast and clean room

staff was more into their conversations and kids running around during our stay

kids noisy on 3rd floor manager came to talk to them. that helped.

there was a pool although we did not make use of it

room was comfortable, only issue was a few sugar ants on the kitchenette counter and bathroom

the pool was nice

that the weather was to cool to enjoy the pool.

had very nice room with wifi, great breakfast service, and coffee and cookies in the lobby

there was a pretty good variety for the breakfast. i would stay here again.

staff was amazing especially mia the front desk night staff made my kids feel welcomed she was amazing

the spa was wonderful too very new and complete with changing rooms relaxation rooms shower rooms

property, great golf course and pool area

for the three days that we were there the spa was only open on saturday with no services offered on sunday or monday, we wanted spa services

nice spa with good selection of services

the staff helped to change the type from garden view to golf course view which was a better view for us

the kitchen was fully equipped and we were able to prepare our own food there

the facility also has a pool and a gym with weights and cardio equipment

breakfast was excellent

the kitchen! the comforter. the laundry on site. the internet. and the streaming platform.

no water pressure in the kitchen and tv didn't get good reception.

the pool was very private and not crowded

pool is decent for a quick dip , staff was friendly, room & hotel were fairly clean and breakfast

great breakfast too

cold pool

interaction with matthew and accommodating us to have a late check out due to travel plans.

breakfast hours weren't long enough.

spoke with staff on the phone for an early check in

hot and cold breakfast

no breakfast

the pool needs to be updated

laundry room extremely poor, laundry and dryers didn’t work

no towels for the pool.

more signage, ie coffee in lobby from 7 am-10 pm. irons in laundry room.

was very clean and nice updates since the last time i was there the shower was great and the pool was clean and nice

there's nothing to do around the hotel. no where to get food and even the pool was closed

breakfast was good. kids loved the pool! rooms were nice!

the pool was the perfect temperature

laundry was available and the cleaning staff was very dry

sleep like a baby. did laundry and that was a big help. thank you i would stay here again

barking dogs(which there's not supposed to be any dogs there),slamming of doors constantly and kids running and screaming down the hallways at 10 at night

breakfast foods were bland. i wish there were hard boiled eggs on offer.

dirty, stinky, poor bed quality, pool was nasty.

taisha, welcomed me to the hotel breakfast and was very nice to talk to

was no full breakfast like displayed the pool was not working they over charged me i still had to pay 111

many times no breakfast available??,

breakfast /service was excellent.

the breakfast was delicious and the bartender was super friendly and knew how to make a drink

i thought breakfast was included but it was $10

it’s quite new hotel. beautiful rooms, comfy bed. really loved gym!

breakfast was more than adequate

rude staff member: veronica hotel had run out of bar soap and laundry soap

great breakfast great comfy bed great staff

great hotel in a perfect location. breakfast was fantastic staff extremely pleasant.

fitness room was small but well equipped with treadmill

great breakfast served mornings

the gym is small but clean and has enough equipment to get in a workout

the pool area was clean

i liked that the gym was open. most places have gyms closed.

the pool was a little bit dirty

staff members were all nice and loyal. only 1 dissatisfied with pool spa not working properly.

the breakfast was a little bland but it was edible.

full kitchen in room. living room area and curtain separation from bedroom.

excellent staff. room was very clean. breakfast had great variety.

loved the pool an all the restaurants around

friendly staff and breakfast was great

free parking as well

stayed here, rented 2 rooms my kids had a blast in the pool

was incredible and the breakfast buffet was great

the pool looked great but it was 50 when we woke up

they had no cameras in parking who slashed my rear tires on my car

breakfast was amazing and fresh. there was something for everyone.

nice pool and generous breakfast selection.

nice hotel very comfortable bed and very good breakfast..

the free breakfast is outstanding and very generous

it easily accommodated two adults and three young kids - 2 of them in pack n plays and there was still plenty of room

in at 4 pm and could not nap because they were screeching to each other 3 floors below at the pool

didn’t like the pool and the view this time was not that good from our room felt like i want to go out not to stay

complimentary breakfast had a nice variety of options with ample seating for guests

friendly and clean, hot breakfast every morning and located near everything.

breakfast was really

the staff is always accommodating and very friendly- the ladies who were working the continental breakfast were so nice and very professional - everything was

the pool was wonderful and kept clean

breakfast was just fine

hot tub, so too cold for the pool, also if you are coming from the north on 50 it's a bit tricking getting into the proper

breakfast was amazing, pool was nice and beds were comfortable.

breakfast....

we rented a golfcart for the week

nikki at the bar was very nice and accommodating

did not have breakfast.

the spa was to die for and the pool was so relaxing

the pool is important to you, just know that this one is tiny and not overly attractive

we brought our dog and the staff was so kind with us and encouraged us that our kids and dog were welcome

small kids will enjoy it though

pool did not look as clean as i would have liked so i simply did not use it

pool needed vacuumed

good breakfast and location was very convenient

the breakfast was excellent and the lady taking care of it was very kind and did a great job.

pool

price, location, cleanliness, friendly staff, good hot breakfast.

location, cleanliness, pleasant staff, quiet, modern, good breakfast!

pool closed due to covid-folks might want to know that also

clean and quiet, good breakfast

perhaps some shade over the pool in summer.

the gym

the pool was only open until 5 pm

it's kids friendly

lots of kids playing outside in the hotel.

the pool was closed our first two days

definetly not good place for the family or small kids

is no really amenities beautiful pool but no coffee no coffee in office wi-fi is a little spotty but the staff is awesome and it's

they have a pool and gym which is always a plus

the staff was amazing and very helpful to me my wife and kids !!

starbucks was available, the tv was nice, the gym was nice!

the gym is open 24 hrs

all the are very pleasant but thanks tammy for giving me a shirt when my clothes where stole from laundry mat not here the big one on lee rd

pool was very nice.

laundry,everything

a swim in the sparkling pool is relaxing and refreshing after a day in the hot florida

they close the pool at 7 and it was to be opened at 9am but never was, so we didn't get to swim

early breakfast

there wasn’t much option for breakfast

the breakfast was well stocked and clean

breakfast is great

there is even a ramp to the pool area

have been nice if breakfast started earlier and since breakfast fare was so limited (more limited than other places i

the pool was clean and perfect temperature and size

the location was perfect and the breakfast had just the right touch

front desk allowed early check in/late check out.

the room was nice breakfast excellent will stay again

great pool area

and opinion, we have stayed in another hotel before, closer to the parks and it was amazing, kids friendly and cheaper, so just based on our current experience, you may have another), the pool

there was a starbucks all the way to your right and a bar down to the left

perfect location lots of activities around to keep the kids busy. great for the price

comfortable bed, spacious room, pretty well equipped gym

the front desk staff, room service, restaurant waitstaff and valet/shuttle staff were all just amazing

shuttle, staff, breakfast, facilities.

kinda noisy. we could hear almost all the traffic in the hallway, kids yelling etc.

the breakfast could have been better

wifi perfect, breakfast excelent. but cleaning women were not very

i chose hotels based on the fact that they had a pool for my kids

pool was unavailable. the are renovating it.

informed about the amenities like the pool or gym area

room service was prompt

the pool closed at sunset. to early. disappointed. kids couldn't enjoy

i loved the free laundry

the pool was amazing! the bar food was great

i enjoyed the pool and the facilities in the building.

swimming pool look great and the fitness area is also nice

work area, gym, clean room, comfortable bed, close to apartment transfer

gym, swimming pool, coffee 24/24, breakfast, position

helpful and pleasant, the hotel is spotless, guests are usually pretty quiet and respectful, laundry on site, house keeping is fantastic, close to the attractions, and an ihop right nextdoor

the gym

i thought the air in room could have been a little cooler. pool closes at 10 wish was later.

breakfast

golf, pro shop and all facilities are of hight standards

the spa experience was lovely and my husband loved the

are golf resorts and then there are golf resorts and this is the later

night and there was very little activity at the lodge and we were placed in a room facing the pool versus the putting green

the pool, room, staff and food were exceptional

they have a laundry available for $4 ($2 the washer and then $2 for the dryer)

breakfast was good

also i tried to wash and dry my clothes at the on site laundry room

great pool.

also having a usuable laundry room for guests was very helpful

how about some wall sound insulation - have you ever had noisy kids keeping you awake at night

now my kids want homemade waffles

the fitness center was small and didn't have much beyond cardio equipment.

breakfast was good.well organized.lady in charge was very efficient

the breakfast was setup up by 6 am with a nice selection of breakfast foods

i wish it had been warmer so i could have used the roof top pool

were very comfortable, roof top pool is very nice

the pool was clean and relaxing

had a great stay, the staff were very helpful, the gym was clean and it was close enough to nightlife without being in the middle of

gym and heated pool were great, with long opening hours

room service was extremely fast and good, they let us get a complimentary noon check out when asked

the pool area and bar was also just

like the atmosphere in general, the kids enjoyed swimming and watching late movie at the pool, unlimited towels, and open hrs

of the phones we had with us wouldn t work on the premises unless we signed on to the hard rock wifi and even after that it didn t work well

location express passes bar area by pool food

location, nice breakfast, very clean, deserved a higher number of stars

the breakfast, people, convience of universal, everything!

attentive friendly breakfast was terrific great exprience hotel excellent location to universal

comfortable bed, clean, wifi worked well.

was great and having a shuttle was very helpful

a bit inconvenient if kids want to watch a different program from the adults

was a little noisy in the morning, but it's understandable - all the kids are going for breakfast and want to go to the parks

close to the universal studios with a nice pool and gym

we have been downstairs at 6:50 and when i asked lady at the breakfast service if i can give a kids something to eat

we had trouble getting laundry soap

breakfast was great. staff was friendly. convenient to universal.

front desk was great they offered us a bottled water when we took the shuttle

kitchen staff/bussers hustled to make sure everything was stocked and tidy

additionally, the gym was on our floor, and at 7:30 a

shuttle buses to universal studios and breakfast.

hotel in a nice side of town with lovely landscaping and large rooms and a nice breakfast and close to plenty of restaurants and shopping

easy hassle free check in, nice pool and hot tub for relaxing (gym if you’re interested

waffles were great! laundry on site. staff was super nice. room was large.

we also enjoyed the gym, pool and breakfast was great

i did not use the spa so i can not say

i was in 611 next to the gym, and it has a door super close, making it hard to sleep

staff was great from the door to the spa and everywhere

sadly, we didn't have an opportunity to utilize most of your amenities, such as spa or pool area due to work commitments, however we were very impressed with the available

the bed was very comfortable. the room was very clean and the room service was delicious.

great rooftop pool

location minutes away driving from universal parks -friendly staff and nice gym -good

free gym for guests

did not have breakfast

the breakfast was delicious, hot foods and cold foods to pick from

the staff should assist kids with the waffle machine but not the adults

i did like that it was separated from the pool area which i think greatly reduced the amount of kids in and out of it, making it more enjoyable for adults trying to relax and have conversation

wish the bar closed later 12am is early for me but, plenty in the area so no big deal

wifi not so good

-arrived extremely early and they accommodated an early check in for us -the hotel is very clean, the housekeeping

very strong smell as you walked to the pool or elevators to the north tower

embassy suites has one of the best breakfasts you can get

free breakfast and the location.

enjoyed most the hotel having a laundry room on each floor

the laundry room is super convenient

food and bar close at 11:00pm fyi

one of the few that offer room service right now so that was a big plus for us

is very clean the pool was excellent the decor was great very beautiful hotel

great, spacious room. no restaurant but the food served at the bar is outstanding.

decor, close to downtown restaurants, pool.

fresh place, beautiful colors, happy staff, city view, clean pool....can't ask for more...

the only thing to me that could've been better was if there was a pool ha!

no pool .

staff and lots of amenities, such as ice, spa pool, and complimentary beverages

no pool, but the hot tub was nice.

if there was a swimming pool or a restaurant, it could easily be a 4* hotel for the quality of service from the staff and

there was no shuttle to or from the airport.

overall great hotel, but has not shuttle service as advertised

room was excelent. great view of the pool

friendly staff. great pool. location.

the pool was cold it was not a warming pool

breakfast could be slightly higher quality

the gym had very nice workout equipment

gym facility, pool area, close proximity to universal studios and bus service.

the cable kept cutting in and out which was inconvenient for 5 kids trying to entertain them.

the pool was great and there is a nice bar area as well

breakfast was relaxed and the gym is massive

the gym was perfection, nice new equipment

only disappointment was not having a movie at the pool any of the nights we were there

maybe the arcade could be bigger for the kids-with more games for younger ones.

the food for the kids

room was clean and the pool was beautiful and has a nice shallow area with sitting ledge

room was impeccably clean and the staff knowing the situation with the flights even provided late check

close to universal, shuttle service, pool and hot tub, nice lounge chairs, laundry room, attentive friendly staff

it was clean. staff was friendly. shuttle to universal.

i was unable to have a late check out and the bathroom was not that clean.

for the kids fun atmosphere and really clean

pools were brilliant and kept the kids entertained (particularly the whirlpool and slide), the laundry machines were super useful at the end of our stay

pools great, gym great

love the theming and the friendly ness of the staff the hotel lay out is perfect, the gym is accessible to everyone and the pool facilities are amazing

excelente!!! so much to do for the kids.

staff were brilliant couldn't thank the gentleman on the desk anymore, he helped with an early check in said i had buttered him up with my warm attitude towards him haha he was so nice

beds were so comfortable, hot powerful shower, a bath for my kids, easy directions to theme park using pathway, happy staff and extra bonus of having the

hotel to the parks was surprisingly beautiful, and the free water taxi was a huge hit with our kids — such a fun and relaxing way to travel

property was walking distance to the parks and there were beautiful grounds, restaurants and pool

service at the sushi bar very slow

gym - i suggest that you add yoga blocks, more than one mat, a few light weights - 3, 5, 8, 10 lb

staff was wonderful and the location was perfect since we took our kids to universal studios

location was so great and the kitchen staff amazing, especially maria lucresia (mami) and wanda

they have a shuttle to transport you to and from, and they have a universal rep right at the hotel for tickets

perfect location to stay with kids and visit universal park.

everything, definitely the gym.

the pool, breakfast cafe, the kids suite and location.

the pool, the rooftop bar

they also have a pool, jacuzzi, and water sprinkler which the kiddies loved

and it’s really clean with lots of elevators and having a laundry room in our floor was amazing

everything kids liked the pool

location was perfect directly from the mall, we could walk from the room to the mall, breakfast was what the general hotels have so good enough for us

friendly staff, clean, extra things to do for the kids. the breakfast was excellent!

no bartender at the pool

also, the breakfast buffet had something for everyone