we also had a massage at the spa which was very good

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

the food on the media luna's pool

friendly, the location was super charming and the amenities like the spa, the pantry and the gym were really

breakfast is good quality - we tried dinner at the buffet (only restaurant) and at the hibachi

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services,

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

what was done to the adult pool area was so perfect and allows for more adult relaxation

the location, rooms, staff, breakfast, beach, food, decoration

the buffet breakfast is pricey at about $40 pp but you can order a la carte, which they don't immediately tell

of restaurants, pools and bars

in the main lobby and bar area while we were there was a minor inconvenience

not having wifi available in the rooms was unusual

very clean. long opening hours for each meal. boogie boards for kids. large property.

) so i didn't eat there after the first night except for breakfast on the last morning where i had a

the spa is exceptional

setting, lovely facilities, great spa experience

at least in 2402b spa was great beach guys were good

sister property, the flamingo, has an excellent gym

no true bar in lobby area

beautiful spa with a cold dip and giant relaxation area

kids' club was awesome, as were the staff who worked there

it was still beautiful for walks and spotting sea creatures with my kids

the pools were nice. the staff was great. especially in the mita cafe

one of my new favourite places and definitely for my kids too

spa didn t reply to requests

nothing we didn't like but maybe a couple more restrooms around the pool.

found the tiles around the pool very slippery

i found the beds were very comfortable and room service was excellent

the mini bar had 4 opened drinks still in there and hadn't been restocked

the spa was exceptional as well

she booked us a cabana, a romantic diner for two and spa and massage

breakfast buffet, the bedroom size, the bed quality and the spa service

the adults only is on one side and kids on the other

breakfast buffet, the bedroom size, the bed quality and the spa service

we really enjoyed the spa and watersport activities

food was great. staff helpful and happy. spa massage was very good!

daily fresh seafood at boteca. water sports included. friendly staff. spa staff.

the services at the spa were ridiculously overpriced

the spa was nice for a relaxing massage

com and i didn t have any discount at the hotel spa or any other advantage for had doing it through booking

spa service was good

$120 for the move to other room after i spent 3 hours of my morning at the presentation with no breakfast

was left extremely disappointed as i booked this at the time because a free round of golf was advertised

kids shows should be offered earlier

the spa day. the employees in the spa.

- i asked for room service at 11pm and the response was that this request is with an extra charge

control over how guest reserve lounge chairs by the pool by just leaving towels over them in the morning and

we were a family of 4 (kids 9

quality and variety only chicken one fish and the beef was over cooked no music in the pool no party time no

clean. large pool

also the bar options could have been a little bit better for claiming to be a premium all-inclusive

nice spa facilities great buffet breakfast friendly staff

the spa was world class, my only poitive feedback, was the food was not amazing, the breakfast fabulous

spa very good

stylish & cozy restaurants & beach bar with tasty food

to make sales, water was supposed to be complimentary but they would charge almost $10 with tax, kids club #15

check out, another guests spa bill was added to our room

clean, staff, ac the spa and overall the private beach!

the spa charged me for cancelled services

+ beach + spa

location, cookie & shower power. shuttle personnel was amazing!