i did a massage at the spa and it was awesome

spa was a bit pricey, as well as the laundry services

used the spa and it was great

would patrol the resort during the day and try and upsell for many things at the resort like spa services, dining

the spa was very nice

at the pool club, miguel and his staff made me feel at home

nice room and friendly staff; very nice pool area for gay parties

the room under the pool area

the main pool was closed and this was quite disappointing.

nothing, maybe that the bar closes early.

spa was closed all week

the spa is also nice

down alcohol, to the point its undrink able, spa was mediocre, the food felt very salty, the asian restaurant

the kids activities were nothing fancy but just with my 3 year old needed besides a pool and a

the bartender at the swim up bar was great too

no management in sight, staff stretched paper-thin, and not a spare poolside or beachside seat to be found

and adult section, plenty of space

we like the spa too with a jacuzzi, a sauna and a steam room that was a plus

the spa became a kiddy pool and was the same color as milk

the gym, only 1/3 of the weight selector pin were available in the multi-gym rack

massage offered in the spa was less than ideal

we loved that there was a gym and spa and a rooftop pool that was accessible until 2 am

i also wanted a massage with a male masseuse in the spa and the concierge told me to check through the lobby

we loved that there was a gym and spa and a rooftop pool that was accessible until 2 am

absolutely gorgeous lobby, gym, two infinity pools, and the lounge chairs were great

the “rules” they have for the pool and kid area are so stupid they sell floaties but the kids can’t wear

com and a partial refund from the hotel for the additional money paid for my kids)

family chose this all inclusive resort primarily for the newly installed kids water park and the location

enough access to regular chairs at the pool, theye were always locked up and i can't get on and off the lounge

liked the kids pool area, friendly staff, food was okay, and the location of the hotel

response of staff to electrical deficiencies in room lobby renovation inconvenience and noise spa not available

spa was horriible experience and wont use again

the breakfast chilaquiles were exceptional

pool water in all pools got very warm from the sun in the late morning and afternoon, almost like a

the snacks and food down at the beach and by the pool were perfect

beach service and pool service

pool was amazing, my now loves sushi

they charged for room service

i would recommend finding your ideal spot before breakfast as sun beds all over the resort begin to fill up

the breakfast buffet and the lunch food was really good as well