uncomfortable pool lounge chairs and variety and quality of the food was lacking.

no where for kids to swim after 6pm other than the ocean

of restaurants, pools and bars

should have better wifi. needs fridges in rooms.

by far breakfast was the best, omelettes and fruit...water views and good seating options

at least in 2402b spa was great beach guys were good

the spa is exceptional

setting, lovely facilities, great spa experience

the bar has no drinks other than margaritas and the sort no cocktails at all

breakfast was excellent

spa didn t reply to requests

the taco bar by the pool was great! love the set up of all the restaurants like a strip mall.

polo the pool bartender was great

nothing we didn't like but maybe a couple more restrooms around the pool.

loved the yoga and fitness classes

spa and reservation only restaurant fill up quickly so be sure to reserve/coordinate at time of

we also had a massage at the spa which was very good

the guitar duo in the sports bar was great and we really enjoyed listening to them

staff also did not enforce adult only areas as kids were in those pools and hot tubs, too many kids running

additionally the food was always over cooked, even my kids didn't want to eat the dry pancakes and waffles,

spa service was good

com and i didn t have any discount at the hotel spa or any other advantage for had doing it through booking

$120 for the move to other room after i spent 3 hours of my morning at the presentation with no breakfast

food at breakfast buffet was luke warm at best-the only hot items were if you had an omelet or eggs

good for kids.

the spa day. the employees in the spa.

only main pool is warm enough to get into, other 2 were freezing

control over how guest reserve lounge chairs by the pool by just leaving towels over them in the morning and

at the 7th bar there was an older gentleman who always questioned when we asked for drinks

the food options were okay, nothing that really stood out (breakfast hall was good)

clean. large pool

also the bar options could have been a little bit better for claiming to be a premium all-inclusive

the spa charged me for cancelled services

check out, another guests spa bill was added to our room

clean, staff, ac the spa and overall the private beach!

+ beach + spa

we ate at the pool snack bar whenever possible

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services,

the lunch menu at the adult pool was a little limited

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

especially the guys at the valet who drove us back and forth on the golf carts and the bartenders at the bar

and pool were excellent

beautiful spa with a cold dip and giant relaxation area

just more attendance in kids area at the balinesa area.

they said i have to pay extra for the kids

one of my new favourite places and definitely for my kids too

the water park is great

breakfast buffet, the bedroom size, the bed quality and the spa service

she booked us a cabana, a romantic diner for two and spa and massage

the spa was exceptional as well

the adults only is on one side and kids on the other

it was great but the food was just ok and the pool service wasn't great

the services at the spa were ridiculously overpriced

the spa was smelly

we really enjoyed the spa and watersport activities

daily fresh seafood at boteca. water sports included. friendly staff. spa staff.

the spa was nice for a relaxing massage

few times, but there has been some kind of weather issue causing larger waves than usual, so the kids never got

we did, however, enjoy the breakfast buffet each morning (the french toast was to die for

the float up bar was super fun

enjoyed all meals we had in the beach side restaurant, pool food and drink service

wifi would cut out in the bathroom of our suite

great place to get away and relax. spa is awesome!!

our suite was spacious and we loved all of the little extras - borrowing a beach bag, sun loungers on the

also, make sure you do a day at the spa because i did a massage and a facial and it was amazing

pool and gym are fantastic

wifi was great throughout the resort

the spa was wonderful, on- site dinning very good, we enjoyed las casitas beach front

) if you have the opportunity definitely book a massage and hand out in the spa

the food was very good and the spa was awesome

the location is beautiful. there spa is so relaxing and the restaurant foods are so delicious.

nice gym and spa area, although the jacuzzi did not work well

morning while the main restaurant is only for non-premium guests which may have long queues kayak spa loved the

the hotel was in a great location with easy beach access! their breakfast was good!

additionally, our room service was top-notch

the food was good but the breakfast could was the same everyday

the gym equipment stopped working and no ac

the bar was awesome we said suprise us and they made awesome drink that we couldn t get enough

really liked the beach area, the main pool bar with the super friendly and fun bartender giovani, he was made

beach service and pool service

variety of food was good, breakfast omelette station was good. staff was always helpful

side said no children allowed, yet we still had to deal with some children at breakfast and the pool areas

response of staff to electrical deficiencies in room lobby renovation inconvenience and noise spa not available

spa was horriible experience and wont use again

i said before it is adults only but we saw kids in this area which was kind of confusing

lastly the wifi, so bad

seemed like some of the food and bar options were closed but it wasn t mentioned that they were so we d walk

swim up bar is fantastic and the food was great

i like the resort coffee shop and you had a stocked bar fridge which was a nice touch

that made zero sense (boogie boards and pool is ok but not kayaks

they quickly remembered our names and our kids names and made sure we are comfortable

did a lot of relaxing around the pool so only participated in a few of the

spa very good

the spa was world class, my only poitive feedback, was the food was not amazing, the breakfast fabulous

nice spa facilities great buffet breakfast friendly staff

the pools are beautiful and generally quiet and the pool staff esp jorge and miguel were very attentive

water slide for the kids, multiple pools including an adults only pool

and adult section, plenty of space

no management in sight, staff stretched paper-thin, and not a spare poolside or beachside seat to be found

we like the spa too with a jacuzzi, a sauna and a steam room that was a plus

the spa became a kiddy pool and was the same color as milk

and paul at restaurant la palma, as well as the wonderful bodyguard who took great care of the kids and ensured

the spa is also nice

down alcohol, to the point its undrink able, spa was mediocre, the food felt very salty, the asian restaurant

spa was closed all week

all inclusive really meant all inclusive, including room service

they have some dedicated space for kids and teens but wasn't advertised too much