convenience to attractions and shopping mall. nice amenities with the pool and billiard table.

nice motel and rooms, nice gym and pool

wifi automatically connects

staff and great pool for kids

the staffs were extremely helpful to me with especially easy parking

i liked the spa suite we were in and also the cleanliness of the hotel.

spacious rooms and great spa suite.

great twin beds. loved the pool & spa as well as the excellent breakfast.

the breakfast staff, irene and thaddeus, were amazing. the spa was excellent.

loved the king spa room.

great location plenty of parking luggage carts available wifi available courteous staff

nice that the bar was opened later than other bars at hotels that i have stayed at

we came just to have a night away from the stress of work life and kids

just complicate to have the breakfast voucher every morning and essential gym.

the big problem for me was there is no laundry for guests to use

spa was not working and we hear for two years

the room was so fresh, bright, trendy decor and very spa like

that lasted about an hour then there was screaming kids again at 1040, 0220, and 6 am

fact that i had acces to the gym and the swiming opool every evening. breakfest opening

the downside of that was there was no room service

bed made a little noise, and the spa wasn't operational

the spa bath wasn't work in are suite. shower in bathroom was dirty

spa bath was not cleaned, residue lining the bath that i had to clean prior to using tub

spa bath would have been nice if it was clean.

i chose this place, because it seemed quiet and relaxing, but what they call 'spa and indoor pool' is

pool was closed for maintenance

ie, no seat or grab bar in showers, toilets too low, no way to hold door open to use walker(alone)

the wifi coverage is sometimes not stable in the room.

room service until after 5pm for dinner only

i received a drink certificate for the bar (i am accor platinum) which we used in trio when we had dinner

spa tub was broken and tv was out of service for like 4-5 hours

there were pubes in the spa tub lol

if furniture was moved so in the spa tv was centered and same in the bed room

spa tub was not working

breakfast options was limited.

gym spa breakfast in sheraton

bed, facilities, pool, staff

great heated pool

the kitchen and bedrooms were clean

only thing i do not like is the parking, the parking lot is very small and not much room to

rooms spacious and spa was excellent flexible could bring your own food

super comfortable bed. spa bath was great!

pool area, reasonable price and location

bar is a big hotel miss and needs to be corrected

location, free parking.

all the space & the spa tub

gym is too small and insufficient equipments

staff is nice and friendly - free parking - breakfast included - convenience location - very

the pool was very crowded

breakfast options are surprisingly decent with no add-on charges and the desk staff are wonderful

it was recently renovated and very clean :) the hotel has a starbucks, spa and gym open late ~ can't go wrong

spa bath was hard to use spa bath was very loud tv is pretty old can't watch any streaming apps on

clean, the staff are very friendly and accommodating, in a great location to many areas and the room service

there was a starbucks and bar near the lobby, staff was very helpful and friendly

parking was difficult when we returned at night

we also used the spa exhale , which tried to scam us and felt weird

the spa service they have at this hotel wasn t open as the lady wasn t working that day

spa prices could be better. the one inside the hotel charges too much.

parking fees were never disclosed before we arrived and we were charged a spa fee - another hidden

great facility , nice pool and spa

contemplated staying an extra night to be spoiled by the comfy bed and plant based spa soap and bathroom

the pool and spa area was very small

the room service is very nice.

jaccuzi and pool were grand, sauna was a joke sadly but im from finland, so

breakfast was great

very clean and large suite with kitchen.,,the included breakfast is fantastic.

power outages during stay 100 dollar unexpected fee for pet

breakfast at restaurant closes very early, but found good choices within a reasonable distance

likes was hot tub ,fire place, room, staff, kids likes was pool and fitness center hubby likes was lounge snow

we needed it since we have two kids

happy with the pool and spa which we used

was dirty there was old bandages and hair floating on the spa also there was at least four signs to shower before

the spa area although small was well maintained regularly

to spa was locked

they also had a spa in room

a king room with spa bath specifically, came to the hotel and got a room with no jacuzzi

wasn t well, i originally book a room with the spa bath and upon checkin is when i was informed that the room

and spa were closed but listed on line as being available

the spa and the swimming pool was relaxing! the bed was also really fun for us!

very close to airport, clean, spacious, great breakfast and great gym

on website shown the spa tub was not combined in the bathroom was not to happy about that

i liked the spa tub. it was relaxing

the spa tub, which i paid extra for, did not work, otherwise the room was perfect.

didn't use restaurant, but the breakfast bar looked fine.

kids being allowed to sit at the bar

the location, pool, spa and staff

large tv, good (free) wifi

towels available at the pool and there was also a shower there

lot of noisy kids

got a family room ( two adults and 2 kids) and breakfast was included

spa is superb

spa open at 10 should be earlier.

there is also a spa on site as well if you need to unwind and relax

location airport shuttle spa swimming pool

to clean more the glases they used in the bar .

the bed my kids slept in was squeaky

the hotel is beautiful, nice bar and food. super staff when i requested a room change.

truffles delivered - complimentary bar staff and restaurant amazing and valet parking is great as well

efficient airport pick up and lots of good restaurants near by late check out was no hassle

5 minutes drive from arrival hall at the airport, you can call them and they’ll send you a free shuttle in a

we loved the gym and the pool, very clean and well maintained.

gym also pretty big

didn't get a chance to use the pool

pool and gym were good and convenient

in the lobby the bistro bar had a reasonable menu given its size

the driver for the shuttle service was not pleasant.

could not get the wifi to work. had to pay for overnight parking.

wifi very slow, room not very clean

your coffee bar is a nice touch

a good location,so where to stay near airport,pool and gym ok ,had second floor so ok but planes do fly right

large pool & spa facilities that are 24/7

it s everything you need for an airport hotel when you re travelling with kids

no room service at night

enjoyed the 247 pool access with hot jacuzzi cuz i was able to go in past midnight with friends

very attentive staff, easy check in and out, 24hr pool access and free shuttles to airport

pool and hot tub were acceptable but the sauna elevated it to a spa like feel

the hot whirlpool spa was 103 and the sauna was over 80 and sat on my towel while wringing out my bathing

gym not open at 6:00am

the pool is large et hot, kids like it

it was fun to see about 15 girls joyfully using the pool while i watched momentarily with their mothers

pool area was very clean and well kept

pool, fitness room, tivoli dining room, sauna and whirlpool were all closed till november 7

knocked at 8 am to ask if we require room service to clean up the room

room service closed too early.

new and clean. great gym and nice pool.

large room spa pools great

we needed a little bit of help since we had a lot of luggage an two small kids

lack of free wifi

convenient to the airport, very helpful staff, food was good, gym also good.

that said, there's a shuttle into the city, so that's well sorted

bed was very comfortable. spa was very good. well worth the price.

and informative staff, free shuttle to airport, nice and clean rooms, swimming and spa

spa was awesome

also, providing robes and slippers would make the experience of using the pool / spa much more comfortable as

the lack of towels. no towels in room on 2nd day. no towels available in pool/spa area

love the spa rooms

riviera spa whirlpool suite 310 had everything a princess could ever dream of

no pool or hot tub available

breakfast was included

also, the period of room service might be too long, it took 4 days to do it once

of parking lot made get a close parking spot a challenge but we were able to park at neighboring

free wifi is slow as molasses other hotels offer better wifi for free

the gym had just 3or 4 equipments with some not even working

the added bonuses were the free parking, free in-room wifi (which was good and strong, by the way), and the

breakfast room was crowded and trashcan was overflow

the wifi is reliable with pretty good speeds, an ethernet port is available as well

there's lots of parking, as well as a pool, gym, and laundry, which all were great for a family stay

the room was big and the bed was really comfortable. the staff was friendly. the gym was big.

eggs at breakfast could have been better prepared but the rest of the breakfast was fine

the main bed was great, but the opening bed for kids was pretty awful

no shampoo, just bar soap

i had free wifi connection and i enjoyed using the shower

the wifi was ok and easy to connect

clean and comfortable room. really good bad. nice bar and very very good breakfast.

the pool was great and you weren't overwhelmed by any chemical smells

when i went to spa at around 6:30pm, it was closed already

excellent spa alas one has to

wanted a spa getaway but the spa is under renovation and the site unfortunately did not relay this

laundry service twice a week and if you just missed a collection would be a full week to return -

breakfast

was quiet and clean. room was a spa suite. clean and bright. enjoyed our stay.

loved the spa bath the tv clean room comfy cozy bed and how they kindly gave us an extra hour to stay because

spa room was amazing, the spa tub was very comfy and everything was in working order nice and clean

room service - had to go pick up due to covid for safety, but person we picked up from was not

near supermarket, various food they have swimming pool, fitness room, laundry room and free wifi of course

comfortable & very spacious room

no swimming pool to accommodate kids

there was an ice machine and gym by the reception

breakfast was fantastic ud83dudc4c

the fact that no swimming pool ...it can be created the hotel has alot of spaces .

room spacious, nice jacuzzi tub, beautiful spa ,bar, lounge area

have made it a tradition to book a night or two a year with a spa service add on

it was a wonderful relaxing stay after an afternoon spa treatment

the room was comfortable and very clean with a spa bath

really old mills fault but if you want to go to the spa you better book an appointment really fast because they

tv kept pausing and room service said if there over 30 minutes late the food is free

was very bad specially if you are traveling with your young kids, not nd to breathe that going to your room at

available free parking.

i enjoyed the gym and the treadmill.

the bed was comfortable. having a bar and restaurant downstairs was nice.

bed was extremely comfortable, spa bath in the room was nice but a little smaller than i was expecting, and the

great spa room

breakfast is poor, no many choice. pool has high chlorine burning eyes. too small for swimming.

in the king suite for a family , close to highway, we weee there for a baseball tournament the kids had a blast

is perfect, from room, parking, dining room for breakfast , from friendly staff are excellent at not my issues

the spa and the pool and the cafeteria in the entrance a good screen tv size inside the room

we stayed in room 103 and it was great with the back door opening out to the parking lot

nice facility, pool was nice. quiet, good parking, comfortable bed, conveniently located.

great location edge of brampton , great parking, no charge .

breakfast selection was nice, especially the potatoes on the saturday morning

nice rooms , has pool and spa . 8km from airport

surrounding restaurants and spa on same grounds

we loved the pool and spa area, felt clean and well-maintained

had indoor pool and spa and sauna. big rooms and good parking. beds were nice.

very friendly bar staff

like the thought that there was a spa tub in the room

staff was great and bed was comfortable spa tub was nice too

choose spa tub room

bed not the best. no hot water in morning for shower and not much for our spa tub.

had a weird smell, wasnt cleaned properly as there was hair in the shower and in the spa tub

to covid pandemic, restaurant was closed, spa was closed and min market was really bare of essentials

tub was leaking through the light fixture from the hotel room above - so we couldn t use the spa tub our last

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

good size room with spa tub.

the front staff argued that the room was for 2adults 2 kids and did not want to cover breakfast for the 3rd