spa was amazing.

spa tub

the jets in the spa bath weren't all working properly.

noise from groups of church goers kids running up n down the room ally

staff, nice gym downstairs (though not air conditioned

spa was non-functional parking hard to get due to nearby event hall.

two tvs, comfortable beds, lots of space in the rooms, very clean. the kids loved how

wifi too slow

friendly staff, clean. enjoyed the pool and hot tub.

the kids enjoyed the amenities, swimming pool and fitness room.

the location, cleanliness and staff from the reception to the breakfast and room. goos job!

breakfast included, free parking. clean and comfortable. just 5 mins away from highway 401.

i travelled with kids

convenient location and great breakfast

could finally sit down in the breakfast area and have somewhat of a real continental breakfast for the forst

large room was very nice, the kitchenette and spa bath were a plus

also, the pet fees were a little on the higher end

since we had a car we greatly appreciated the free parking, and the fact that we could bring breakfast meals

wifi registration: wasted 30 minutes with outsourced tech support to get a connection that should

helpful staff, location, breakfast, pool, great size of the room and kitchen included for preparing simple

staff was great and bed was comfortable spa tub was nice too

first room was fairly dirty and spa bath faucet was not working but we were given a new room which was very

like the thought that there was a spa tub in the room

choose spa tub room

had a weird smell, wasnt cleaned properly as there was hair in the shower and in the spa tub

wifi slow.

pool was very busy was not even able to go and enjoy

staff was fantastic...very good service in restaurant and bar area

beds, pools, jacuzzi water slide for the kids,

water slide was awesome! kids had a blast.

bed was extremely comfortable, spa bath in the room was nice but a little smaller than i was expecting, and the

great spa room

good, well lit parking area

kids love the slide on the weekends

love the staff, the pool, the got tub, the breakfast so many options

room was clean and comfortable, the pool area was great for the kids and the water was warm!

theres free parking , a pool and a gym

kids enjoy a lot in the pool

pool was closed. hot tub was closed.

breakfast could be better

the spa and the pool and the cafeteria in the entrance a good screen tv size inside the room

wifi and tv i didn t like the service ,,, it s very limited

very friendly staff, clean room and much better continental breakfast than in other hotels

wifi was not good

even gasoline was nearby and most important for the free parking provided by hotel

the bed was comfortable. having a bar and restaurant downstairs was nice.

hotel with no bar or food available on pre midnight arrival, not near airport, shuttle impossibly inconvenient

it also has airport shuttle

shuttle service to the airport

good hotel for overnight stay for airport travellers. good shuttle service.

we loved the pool and spa area, felt clean and well-maintained

nice rooms , has pool and spa . 8km from airport

surrounding restaurants and spa on same grounds

had indoor pool and spa and sauna. big rooms and good parking. beds were nice.

even their replacement pillows from their laundry had stains when handed to me

salon/spa was closed for holidays

the hotel has a nice pool that the kids liked

kids loved the warm cookies

bed was comfortable, staff were very friendly. wifi was very good.

bar staff very friendly and bar open until midnight was a huge plus for tired travelers ;) good

swimming pool not very clean cold water slide not working and spa had no power

liked the bed and spa tub

the spa bath is two small

slide was broke and spa pool pump didn't work.

pool was freezing, and the spa was cold

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

good size room with spa tub.

to covid pandemic, restaurant was closed, spa was closed and min market was really bare of essentials

tub was leaking through the light fixture from the hotel room above - so we couldn t use the spa tub our last

there is everything you need for a good holiday: we used the pool, laundry, bistro

wifi in the room sucked. pillows too small. toothpaste, shaving items nonexistent.

always use this hotel each time i visit canada to see my kids studying, i like that it s in close proximity

big rooms, nice location, good breakfast

room service food was not as good as when we ate at the hotel restaurant

47$ from airport bar and restaurant was closed . room service only my door didn t lock

large room spa pools great

wifi included in the price.

the noise of the train link and the party of kids next door at 1 am

lack of free wifi

it's right in terminal 3 and very close to the shuttle that connects to the up train that goes into the

large pool & spa facilities that are 24/7

price or at least mentioned before booking; there should have been a mini bar in the room, and wifi wasn't clear

he exuded a genuine pleasure in registering us and later arranged for a late check out when our flight was

the airport shuttle to the airport was great but i'd recommend getting a taxi to the hotel from the

it’s everything you need for an airport hotel when you’re travelling with kids

if furniture was moved so in the spa tv was centered and same in the bed room

spa tub was broken and tv was out of service for like 4-5 hours

there were pubes in the spa tub lol

spa tub was not working

the free breakfast is lacking

comfortable & very spacious room

facilities not high because no pool but we didn't plan on using

no charge for an early check in about 1 1/2 hours. no charge for overnight parking

the free shuttle was on time

were kids running around in the room above me which was annoying and a bit of variety could be added to

on website shown the spa tub was not combined in the bathroom was not to happy about that

the spa tub, which i paid extra for, did not work, otherwise the room was perfect.

i liked the spa tub. it was relaxing

we did not use the pool or fitness area as we were only one night

location to the airport, great beds, wifi, and shower

the spa and the swimming pool was relaxing! the bed was also really fun for us!

wasn t well, i originally book a room with the spa bath and upon checkin is when i was informed that the room

a king room with spa bath specifically, came to the hotel and got a room with no jacuzzi

and spa were closed but listed on line as being available

location, airport shuttle, restaurant/bar

there is also a spa on site as well if you need to unwind and relax

location airport shuttle spa swimming pool

spa open at 10 should be earlier.

spa is superb

location, free shuttle, amenities

restaurant was good and check-in and dining staff were so friendly and patient with my kids

only complaint would be the in-door pool was very small, and no hot tub but honestly everything else was so

hotel bar hours. closed at 12pm when many guest was still trying to order drinks

wished the swimming pool had been open

swimming pool and gym were exceptional

spa was awesome

and informative staff, free shuttle to airport, nice and clean rooms, swimming and spa

bed was very comfortable. spa was very good. well worth the price.

also, providing robes and slippers would make the experience of using the pool / spa much more comfortable as

the lack of towels. no towels in room on 2nd day. no towels available in pool/spa area

laundry facilities and gymnasium. breakfast basic but good. good shuttle service to airport.

the driver for the shuttle service was not pleasant.

the airport shuttle driver to the checkout guy, the staff were excellent, friendly and courteous,

with a pet got offered a second floor room took the offer then told the next day because i had a pet in

bonus is that you can use the pool and fitness center next door not even a 30 second walk

the breakfast was fantastic as well

location to airport with efficient shuttle service, decent gym

there is no room service every day

convenient to the airport with free shuttle bus service. great beds!

convenient location , airport shuttle, clean comfortable and quiet room

the spa doesnt open on sundays which for a spa hotel doesn't make sense to me

and spacious, lovely spa like bathroom , nicely deco room with view of the garden

absolutely loved my stay at the glenerin inn and spa

the property is in a very quiet and idyllic location, near a green space with running/walking trails

spa onsite

the location, pool, spa and staff

lot of noisy kids

room was comfortable and bar was great

the pool, the jacuzzi, bathrobe, underground parking and check out at 12:00 pm

only complaint is that the facilities were off limits (gym, pool, dine in etc

was dirty there was old bandages and hair floating on the spa also there was at least four signs to shower before

the spa area although small was well maintained regularly

they also had a spa in room

happy with the pool and spa which we used

to spa was locked

property being pet friendly was very accommodating and the cleaning staff was very accommodating with every

layout of the double suite was fantastic, it was clean, all of the amenities in the kitchen were great

modern with big rooms and well equipped kitchen. you have everything what you need. inside pool.

likes was hot tub ,fire place, room, staff, kids likes was pool and fitness center hubby likes was lounge snow

very clean and good breakfast

contemplated staying an extra night to be spoiled by the comfy bed and plant based spa soap and bathroom

the pool and spa area was very small

free cocktails at 5, breakfast buffet

they told us when we checked in that our kids 7 and 11 were $15 extra each for breakfast

i cannot say enough good things about complete stay right down to the airport shuttle experience

great facility , nice pool and spa

the spa service they have at this hotel wasn t open as the lady wasn t working that day

parking fees were never disclosed before we arrived and we were charged a spa fee - another hidden

spa prices could be better. the one inside the hotel charges too much.

we also used the spa exhale , which tried to scam us and felt weird

wifi usually stopped working

when i asked the room service worker for more towels she told me she didn't have any and i had to wait until

extra cost for smoking room.

literally called her yesterday asking which lightbulbs do i buy so i can replace them myself the wifi didn t

wifi was really slow needs to be better

had the wrong description of the room so we were expecting a castle suite only to get a regular spa room

lack of a kitchen.

if there was a kitchen in rooms or in the hotel

clean room and wifi great staff

clean room, fast check in and check out. enough parking space. easy access location

for a room with a spa whirlpool tub that didn't work

laundry room on 5th floor was handy to my assigned room

check in and check out, very accommodating when i requested a late check out, was everything i needed for a

laundry room was occupied at all times, no tissue paper in the room, shampoo was empty when we

the wifi access

hotel location is very convenient, parking is free.

room was very clean and comfortable. breakfast was very good with a variety of hot items

the facilities were all open, pool and gym

the wifi didn t work.

we saw cleaning was done well at the entrance but somehow the hallway going to the pool was very messy

i questioned them about the spa not working and they said it would be fixed, they told me the manager was on

would have been great if the room had a spa tub

- toilet handle was broken, the tiles in the shower has mold, the towels have hairs on them, the spa and sauna

spa and pool were wonderful, the jets in the spa were very powerful, very relaxing

the kids loved the pool and there were places they could ride their bicycles

the swipe card for the pool wasn t working had to get staff to let us in each

hot breakfast was included, not just coffee and a bagel

the pool was a good size and clean

breakfast was very good with lots of selection

needing to ask staff to be let in to the pool and gym