the spa and the pool and the cafeteria in the entrance a good screen tv size inside the room

the arrangement of this like breakfast area,relaxation area,swimming pool

a pool, the staff is quite friendly, location is convenient, internet is quick and reliable and parking is free

wifi did not work on the last day for several hours and the front desk had guests calling the

wonderful wifi

had a weird smell, wasnt cleaned properly as there was hair in the shower and in the spa tub

bed not the best. no hot water in morning for shower and not much for our spa tub.

staff was great and bed was comfortable spa tub was nice too

choose spa tub room

like the thought that there was a spa tub in the room

spa tub was not working

if furniture was moved so in the spa tv was centered and same in the bed room

spa tub was broken and tv was out of service for like 4-5 hours

there were pubes in the spa tub lol

good wifi bed very comfortable very clean

great spa room

bed was extremely comfortable, spa bath in the room was nice but a little smaller than i was expecting, and the

kids love the slide on the weekends

breakfast is poor, no many choice. pool has high chlorine burning eyes. too small for swimming.

breakfast is good, and the staff especially the receptionist is kind and considerate, the room is

spa tub

spa was amazing.

the jets in the spa bath weren't all working properly.

no variety 7 days the same breakfast for kids it is boring

if this hotel had a pool, it would have been perfect

spa was non-functional parking hard to get due to nearby event hall.

the staff were very friendly and helpful. the food in the hotel's bar was very good.

the room had no working kitchenette sink, the safe was not working so we could secure our valuables

the kids had fun at the pool

the rooms are spacious, giving you a seating area with a small couch, tv and fireplace

did not use pool but appeared spotless as well with good water quality

free parking

very clean, staff is friendly, parking and breakfast is included

i travelled with kids

hotel pool had cold water, not even lukewarm, no kids area. breakfast options were limited.

large room was very nice, the kitchenette and spa bath were a plus

appreciate having free wifi & parking

a bit far from center but very calm and nice area with plenty of parking lots

all of the staff were extremely friendly and we appreciated that parking and breakfast were included

kids loved the pool and the basketball court and used both during our time here

midnight arrival, not near airport, shuttle impossibly inconvenient, surprise extra charge for pet on already

the pool in the photo looks not the same in reality ud83dude05

we got to the hotel on account of the unnecessary hour long wait in freezing cold weather, the kitchen was closed

price was ok, location easy to access, pool

the property was well kept and parking lot was well lit.

large pool & spa facilities that are 24/7

nice and friendly staff, great airport shuttle driver and service, nice clean environment.

the restaurant staff arranged for our kids to eat free anyway

kids running in the hallway, but they came and advised the other guest's...

gym is great, so is the pool. room is clean and as expected.

large room spa pools great

the restaurant and bar are open until 1 am

in the airport which is really convenient to people who arrive toronto at mid-nite with kids, like me

front desk kindly gave me a late check out and all staff were really friendly

way easier than having to shuttle to a slightly cheaper hotel and then shuttle back to the airport

surrounding restaurants and spa on same grounds

we loved the pool and spa area, felt clean and well-maintained

nice rooms , has pool and spa . 8km from airport

had indoor pool and spa and sauna. big rooms and good parking. beds were nice.

everything. great location, had a gym and pool which is great and efficient staff

pool was nice as we had it all to ourselves

my pregnant wife and two kids were not able to take a shower before bed

excellent breakfast for very good value

room service staff, they knocked on the door of my room 3 times in half an hour, i told them i have

that is served in the morning was lacking in variety, and the staff replenishing and working the bar were very

i liked the spa tub. it was relaxing

the spa tub, which i paid extra for, did not work, otherwise the room was perfect.

on website shown the spa tub was not combined in the bathroom was not to happy about that

the whole room was very clean and the ability to control room service was clearly explained

checking in and out was easy. bed was comfortable. no breakfast because of covid

the spa and the swimming pool was relaxing! the bed was also really fun for us!

wasn t well, i originally book a room with the spa bath and upon checkin is when i was informed that the room

and spa were closed but listed on line as being available

a king room with spa bath specifically, came to the hotel and got a room with no jacuzzi

blame the property, but because of covid the restaurant was shut and no room service

salon/spa was closed for holidays

of ending up with getting 5 minutes late &waiting 30 minutes in the middle of night with 2 kids

the free airport shuttle the free wifi a great shower

free shuttle from the airport was so convinient and saved us lots of money in the middle of a flight

great stay, great room, helpful staff, efficient shuttle service, and amazing cookies!

swimming pool not very clean cold water slide not working and spa had no power

liked the bed and spa tub

the spa bath is two small

pool was freezing, and the spa was cold

slide was broke and spa pool pump didn't work.

as the mom of kids with special needs, that really means a lot

beds, pools, jacuzzi water slide for the kids,

along with the gym

staff room location gym

beds, pools, jacuzzi water slide for the kids,

location airport shuttle spa swimming pool

spa is superb

there is also a spa on site as well if you need to unwind and relax

spa open at 10 should be earlier.

was no room service available besides this being mentioned on the site, which was one of the reason we

wished the swimming pool had been open

great shuttle service

second time we've stayed here in the last six months, it's great and they are very pet friendly

the staff were extremely helpful, especially the shuttle bus drivers who operate 24/7

the check-in process was slow and the room service was expensive

the shuttle service was

there was also a small snack bar (overpriced but hey

the noise with kids running down the hallway early in the morning.

also i arrived early at the hotel and they were kind to accommodate me of early check in

wasn't an option to buy movies in your room (our kids were a bit disappointed) and we think the hot tub wasn't

breakfast was a little less than we expected.

he also assisted me with the wifi

gym was small with minimal equipment

i was travelling with a pet, i liked the outside door in my room

the breakfast offers, for me, are too carb forward

the location, pool, spa and staff

kids eating pizza by the pool and adults drinking from glass containers too

i like the room service

no spa. gym is small and swimming pool is small.

restaurant bar was amazing

was dirty there was old bandages and hair floating on the spa also there was at least four signs to shower before

to spa was locked

happy with the pool and spa which we used

they also had a spa in room

the spa area although small was well maintained regularly

were at the property 2 bed apartment with 3 kids

free wifi was a little slow - but it was fine.

the scenery from the room was good (a golf course)

great breakfast

swimming pool. the smell of the chlorine is really strong and burns your eyes a lot.

and informative staff, free shuttle to airport, nice and clean rooms, swimming and spa

bed was very comfortable. spa was very good. well worth the price.

loved that there was a pool / spa for customers to use, very much appreciated after a long day of travelling

spa was awesome

also, providing robes and slippers would make the experience of using the pool / spa much more comfortable as

good size room with spa tub.

tub was leaking through the light fixture from the hotel room above - so we couldn t use the spa tub our last

pillows were flimsy (worn out feeling). spa tub looked a lot bigger in picture than reality.

to covid pandemic, restaurant was closed, spa was closed and min market was really bare of essentials

the front staff argued that the room was for 2adults 2 kids and did not want to cover breakfast for the 3rd

the pool and spa area was very small

contemplated staying an extra night to be spoiled by the comfy bed and plant based spa soap and bathroom

the location was not too far from the airport since there was an airport shuttle and i was able to get to

a bunch of restaurants next door and late small bar in the hotel

even just something simple like a juice box, apple, muffin or bagel or granola bar would have been nice before

comfortable & very spacious room

my kids definitely enjoyed the hot chocolate in the lobby throughout the day

they had an ev charging station which was very convenient for us

proximity to airport, free breakfast and parking, good gym that was open 24 hours

we took advantage of the breakfast picking up coffee on our way to free airport shuttle

the spa service they have at this hotel wasn t open as the lady wasn t working that day

parking fees were never disclosed before we arrived and we were charged a spa fee - another hidden

was very accommodating, met all of our expectations beautiful lobby , bar and access to spa and restaurants

spa prices could be better. the one inside the hotel charges too much.

we also used the spa exhale , which tried to scam us and felt weird

wifi created lots of issue & didn t work on upper floors

he was so professional, respectful and helpful with us and our kids

concerned about wifi connectability - slow and inconsistent

pool closed for renovations

47$ from airport bar and restaurant was closed . room service only my door didn t lock

couldn't connect to wifi

smoking room.

when i asked the room service worker for more towels she told me she didn't have any and i had to wait until

lots of unsavoury people hanging around in stair cases and parking lot

3)wifi was weak connection 4)stains all over couches and chair 5) a lot of drug dealers hanging

had the wrong description of the room so we were expecting a castle suite only to get a regular spa room

parking access room

parking check in

the inside is a little bit small and the wifi is slow

there is plenty of parking and it is close to bus stops and subway station to get to downtown toronto (maybe

spa bath would have been nice if it was clean.

liked that we got to use the pool and spa and didn't get rushed out

bed made a little noise, and the spa wasn't operational

arrived and were told the room with a spa was unavailable due to water damage which was a lie

spa bath was not cleaned, residue lining the bath that i had to clean prior to using tub

the room was so fresh, bright, trendy decor and very spa like

spa was not working and we hear for two years

the downside of that was there was no room service

kids running all over hallways screaming and

rom was spacious and beds were very comfy. parking was plentiful and wifi worked well.