room said bathtub and spa tub which is why i got king suite

the decor, the staff, the room, the gym, the pool, the cleanliness, the location

there is a bar service at the start of the evening

the kids loved it

the kids loved the pool and we had the area to ourselves

the supply of wifi is free! excepting that, everything is standard, but just standard.

gym - people kept coming in to take water from fridge, post work out there was none left

a dog, which i highly doubt she did, then it was not ours and she was just continuing to be her petty self

the hotel was super clean except the pool being kind of cloudy

salt water pool always gets the perfect 10

there's attentive spa staff, gaming options and sports book

lastly, the spa - (yes we did it all here in birthday celebration style - unbelievable facility, steam, sauna

wonderful service ,friendly staff ,beautiful spa and wonderful rooms

i had no issues housekeeping was very helpful and tentative and room service was very beautiful

breakfast was good, but the portion was small, it appeared as if they were trying to manage cost

wifi login didn't work well with android.

the breakfast was tasty and the location made it easy to order in or go out for a meal

said it was room service and they got the wrong room

room has everything one needs especially the kitchen

the hotel room was very clean and stocked with useful amenities in the kitchen and

- they had a king sized bed room but that came with a foldout couch, not ideal if you want your kids to sleep

amazing room service

you have to go to the lobby to pick up food--room service is extra.

for a hotel that big, it should have a bigger gym

staff, clean room fast and simple to use room service

they literally put us in a smaller room, difference being a larger bathtub not by much with spa jets

we stayed in a room with a large kitchen, but there was one pan, no cooking utensils

supermarkets have a large hot meal section, but if you arrive and do expect to cook a bit for kids or other

wifi was a little slow and front desk not always staffed.

breakfast was amazing, we were not hungry until dinner and the wine was such a nice touch before

laundry service was very efficient 4

very little water) bathroom accessories (shampoo, etc) are hard to access/hard to squeeze wifi barelly works

my flight arrived early and i requested and obtained early check in

the wifi didn t work very well. i had to use my phone s data to connect.

decent gym but no pool or spa would be nice

i was really hoping for a soaker tub, spa like experience in my hotel rool

room service charge was too high9 $

wifi not strong enough in my room.

clean but ageing in areas. decent gym.

beautiful rooms, outdoor spaces, restaurants, spa & indoor pool

my experience with room service was very slow

great gym and breakfast

i didn't realize it was an olympic pool in a gym

location is brilliant; there is gym & spa; several nice restos / bars in the hotel; the room is

adult daughter and i got away for a 'staycation' to take advantage of the spa and it was absolutely wonderful

spa was excellent

and then there was the spa

restaurant in hotel is sub par but bar is good.

and it's a pet-peeve to have to get dressed, for public, go outside for coffee

i wish they had souna or spa facilities to complete the experience...

restaurant is expensive, not an hotel for travellers with young kids

they even had a game section on the bookshelves for kids and families

dangerous for kids

they even had a game section on the bookshelves for kids and families

free wifi free parking the breakfast was

breakfast was excellent

breakfast, could be better. at least add milk, for kids it is necessary.

was super efficient and very very nice (what an asset for the hotel); the lady tending the bar was also super

was looking for: free parking, close to public transportation, nice clean room, in room internet wifi, and most

location was excellent overlooking the park and close to the spa and pool

the health spa was wonderful

no spa available

no coffee/tea available after 9am unless you want to sit in the restaurant or order room service

food delicious and bar area relaxed with a lovely atmosphere

the scent is so spa and refreshing

very nice pool (the spa was under refurbishment at the time of our stay)

boutique hotel in fabulous location. staff were lovely and even had a lively irish bar onsite.

very attentive, the room was lovely and comfortable, and we even had a real fire in the room's fireplace

in addition, the in-room fireplace was a surprise and we definitely utilized this feature of the room during

also we used the spa services which were convenient

spa is very expensive but good.

the spa facility and staff were terrific.

spa was terrific. room service very good. staff throughout the hotel were outstanding.

large bathroom, comfortable bed, the spa and the welcome pumpkin bread and chocolates.

room very comfy and clean wifi excellent great location

good wifi

the free wifi didn't work for my notebook nor my phone

there is a smart tv in the room, yet one can not use the wifi to access netflix or amazon prime through it

a problem connecting laptop to wifi but not phone

charges for handling amazon package!!! fire alarm scared kids

not sure if they have self-service laundry, it would be a perfect addition for families with kids traveling for

had a pull out couch for our kids and housekeeping didn t touch it during our stay- was a little disappointing

early check in

although some of the services like valet parking and room service was not available due to the pandemic, the

charge for spa / fitness access disappointing breakfast it is not a dedicated building, the hotel only

we were disappointed that this property did not have a pool or spa facilities.

foyer bar closed sunday evening on a holiday weekend

service at the bar was very friendly and good

location, amenties, gym access, restaurants

rally liked the spa and the gym

we enjoyed all aspects we loved the spa our room was great restaurants were nice

location is fantastic being able to walk to all the shops also, they were able to provide a late check out

loved the peloton in the gym, the beds and pillow and the view.

bar 10 was a lovely spot to dine or grab a drink

no spa or pool or lounge for 400$+ a night

gave us a wonderful welcome and provided us with all the needed information on room, breakfast, wifi, nearby

suite size accommodation which includes a full complementary breakfast and access to huge lounge, gym, and

north end, plentiful breakfast buffet including fabulous hot pastries, very helpful staff, handy laundry

i m sad i didn t get to use the gym, but i ll be back for a longer stay to try it

no spa or hair saloon gift shop is limited restaurant food taste is below average

we had kids with us (6 and 10), and

very comfy bed. great atmosphere and friendly staff. didn t use, but gym looked good.

the bar and restaurant was just as good

love the bed very cozy the hotel bar was beautiful

the spa that on level 6.

of the staff; central location; choice offered for breakfast; good leisure

double levels of elevators was a tad annoying at first, but, as we had young kids with us, we found it comforting

restaurant/room service very pricey, but it's boston.

the hotel has so much to do, such as yoga classes, organized runs, a swimming pool, gym, and sauna

the spa and pool were stunning

the guerlin spa was amazing also and my girlfriend really enjoyed and said it was the best massage she ever

the staff, the breakfast on the terrace, our diner in the portuguese restaurant, coctails at the long bar

good but not remarkable breakfast with excellent staff

room service cooking soup that warmed my stomach

spa services could have been better (e.g., hot tub, sauna, etc.)

very nice room and quite big. nice ambience and cool bar plus helpful staff.

cool hotel, friendly staff, kids loved it.

location, bar area, room, bathroom, bed

room service was great quick and a good

no availability at spa for entire stay

the spa was heavenly.

spa facilities not great

breakfast was delicious. car valet excellent. lovely view. staff was wonderful.

the breakfast was very good und our room had a great view

the pool spa area and the dinner at the bond with my family

was very professional, friendly and accomadating from the bellman to the spa assistant

just need full facilities to open and a spa would be amazing!

the room was well appointed and the restaurants and spa were superb

food at the hotel is excellent and the spa services are great

witnessed a member of staff being reprimanded in public (spa staff) this was unprofessional

location and spa are great!

great king room in deluxe category on 25th floor. spa store surprisingly quick over two days!

free wifi for members, walk to fenway, beautiful hotel, allowed early check in

buffet breakfast would have been good

no kitchen sitting areas

no kitchen nor even a microwave in the communal area in the basement

wifi is good and the room is clean and location near china town

free water, coffee and laundry were all great touches

were great, the breakfast was prepackaged items for on the go people, during my stay the kitchen area was being