good wifi

i asked for an early check in, and they did all the best to provide it

the breakfast was lovely/ huge variety

modern facilities, meticulously clean, comfortable beds, excellent breakfast

the hotel has a wine bar where you can relax after a tiring sightseeing

breakfast was amazing, as was the host

breakfast was too formal, more like a bed and breakfast than a hotel, buffet-style

the included breakfast was to die for

wifi connection in the main house was good, but in our room it was weak and dropped out often.

good wifi

the staff were helpful and accommodating and the spa treatments we had were good value

were upgraded to a suite (free of charge) which was fantastic as we had so much space

my room was spacious and also had a lovely view

breakfast and very nice outdoor space for eating and drinks

room service offered on late arrival safe (2) neither worked booking said 4 poster bed couldn’t

in sintra isn’t easy and the property is on a one way street and the parking opposite is tricky especially if

parking opposite very handy but you have to reverse up the steep hill and stop the traffic but

parking was a bit challenging, but that seems to be common everywhere in sintra

centuries old mountain paths have become snaking 1 way roads with little parking

pool table, dining, living room, sitting room with piano

we did not try the outdoor swimming pool (february) but walked round the spacious gardens

if one is looking for a mass-market hotel or a spa vacation this would not suit them

little bar (drinks were so cheap) with log fire in the basement, which also served a breakfast room

the parking is good, just be careful on with the narrow entrance

they made us eggs one morning for the kids when requested

the pool and bar area are fantastic—perfect for relaxing in the sun after a day of sightseeing

the views and grounds are so well kept and the parking makes it a perfect choice if you are driving to sintra

the hotel is super calm, great rooms, great pool to cool down and very good breakfast

chap serving at breakfast whose name i didn't catch also excellent and accommodated requests well and accurately

the pool and bar area are fantastic—perfect for relaxing in the sun after a day of sightseeing

the spa, situated in a serene building in the gardens of the hotel, was heavenly: we had a number of

they also offer spa treatments which are a real treat

the spa treatments were some of the highest we have encountered on our travels which was disappointing,

spa was wonderful

the breakfast is quite good and the spa amazing (only massages available at the moment) i loved that they have

rooms are large, bed is comfy and linens are spa quality

deep in sintra and 10m distance from the best bar in sintra - casa do fauno

secure parking is available just 80 meters down the road and connected by a path to the properties garden

super friendly staff, private parking, building with

the staff, the delicious breakfast, the on-site bar and dinner opportunities (order an hour ahead

keep the pool and spa open until 8 pm

spa did not open until 9am

great breakfast with loads of options, the spa is very good and the hotel view is amazing

the staff could work harder and faster;) the woman from the spa talked on the phone for 10 minutes while we were

pools best for children, one in the spa more suitable for adults

probably the best thing is the giant garden with pool, small pond and kids playhouse

free parking inside the territory, just next to the villa

well equipped kitchen, comfortable beds

parking is super easy and secure as well, which was very important to us

its a big property with good parking space and great outdoors!

room was spacious with a nice balcony and the bathroom was very large with a separate shower and bath tub

limited hours of the spa and pool facility

spa jacuzzi was broken also can’t swim in indoors pool without a swimming cap..

free access to the spa that includes a very large pool

and we had the best spa treatments we have both had, on a global scale for a very long time

we also enjoyed the spa and indoor swimming pool

pool in the spa had cold water instead of warm water, didnt have many cables to charge the

we had an amazing short stay and fully enjoyed the pools, spa circuit and massage

spa hotel with a beautiful garden with several pools

zero swimming pool is pointlessly cold and if you're going to ask people to use towels from the spa reception

spa like wet room

the pool and the garden are perfect to

was a very nice stay, with all the necessary confort, and an excelent breakfast

pool not very big - just about ok for some

only a handful of guests (we had breakfast with only another family and there were 3 cars in the parking)

the spa wasn't available as yet

location and the pool

there was even a gym

was missing more option of food at the restaurant and room service

don't skip the bar and the restaurant, the food was much nicer than the restaurants around

faciities like wifi flat tv and kitchen

this hotel - art deco style - lovely open spaces and massive bedroom - nice pool and plenty of veranda space

early check in and service in general was very understanding.

room was big, bathroom was big, bed was comfy, breakfast was good

location, just a few minutes walk from the casino and promenade

very nice and comfy hotel with great food, nice pool and playground for kids.

was very clean, great breakfest, really good wifi, location almost besides beach, friendly staff

there is even a big garden at the back with games for kids

very nice and comfy hotel with great food, nice pool and playground for kids.

receptionist do not gave information to kitchen that i have paid breakfast, and next morning at kitchen personal

you should tell guests about your partnership with the spa across the road

i would advise not to take it, but go to nearby banyan tree spa coffee, where you can get really good coffee

good swimming pool with a self service bar

breakfast was also superb

were, in the beginning, a little unflexible with opening the breakfast, i had to leave at 07

spa was perfect

we used spa and it was an excellent

wellness and spa and the breakfast are amazing

spa area amazing

outstanding hotel. impeccable service. the spa is out of this world as is the breafast buffet!

there is a spa and also a lovely sun trap swimming pool terrace

i felt that there should have been bathrobes and slippers provided because it was a spa hotel

there is a spa on site and a swimming pool beach across the street and walking distance to the casino

ac quiet when needed, all facilities that we used lovely - the breakfast buffet, the bar, the spa and the pool

wifi was very sporadic, had to re-sign on each device each time we returned to the hotel the spa facilities were

room, spacious balcony with a superb view

spa is amazing, beds are so comfy

the top floors, with the spa area are amazing and the restaurant at the top deck offers not just an amazing

great hotel, good location, roof top pool, great spa and breakfast.

spa was not open.

the room, spa and breakfast area there is not much else

very comfy bed and spacious room and bathroom

spacious and comfortable room with amazing ocean view

spa is quite small (especially the indoor pool)

spa was closed due to covid-19, not the hotels fault!

private parking made it even better

breakfast was perfect and the pool services too

the pool is quiet and less busy than the beach if you prefer

i would improve breakfast

so enjoyable, from the molton brown toiletries to the incredibly comfortable sun beds around the pool

the spa prices were a little excessive

the spa is a very plus for an excellent stay

was lovely near the train station and town staff were very friendly loved the spa when it rained and fab pool

the spa and pool areas were excellent and the staff was very attentive to our every need

spacious rooms, great interior of the hotel, delicious breakfast, the best view ever on the 6-th

was unfortunate that the wifi never worked in certain common spaces and it never worked in my room

caiscais, nothing too much trouble for the staff always greeted with a smile, really nice fresh breakfast with

the welcome drink, handwritten note, great breakfast and comfortable room

comfortable stay with a great breakfast

wifi connection was poor in a number of areas in the guest house

pillows spa services was amazing

spa wasn t that well thought out

the spa treatment was amazing by johan and the front desk staff and breakfast hostess were friendly and

the spa area was relaxing and easily accessible

pool & spa areas were very clean & well maintained

pool and spa facilities arent in the same building, you need to cross the road.

there is also an available spa that i did not use but i was told from other guests as being very good

it doesn’t have spa pool

spa was out of the hotel but it was just perfect

the gym and spa facilities are fantastic

provide better gym facilities there is a spa but no gym otherwise great hotel highly

good spa but no gym

spa and indoor pool seemed lacking for 5 star hotel

the spa is something amazing too

we enjoyed the spa services as well

loved the gardens, the service was super friendly and the suites are spacious, luxurious and comfortable

opening time of spa was too short

facilities are beautiful and the plunge pool inside the spa was a treat

spa was

food excellent and spa lovely

hotel with spa facilities and a lovely buffet style breakfast

and spa area is good as well

spa and sauna is great

hours are very short, we wanted to have a relaxation after the long day of excyrsions, but the spa is closed at

the spa treatments are overpriced for my taste

the gym needed to be updated and some of the spa was unavailable.

sauna/spa facilities need a little updating to bring them in line with the rest of the property

spa and toilet could have been a bit cleaner and in general looks like the all hotel will need a

probably having the spa and the business center checks out the boxes for the four-star rating, but this definitely

wasn't informed, before check in, regarding the spa that it was on reparation

a spa in the hotel would definitely be a plus.

pools, lots of shade, not too many kids

a gym user it would of been good to have a couple of sets of dumbbells in the gym,only 4 pieces of

pool was lovely and lovely outdoor area

if you have young kids it is not suitable

it's luxe in so many ways--a deluxe room & its bathroom are very spacious & clean; bed is very comfy; breakfast

our room was spacious, elegantly designed, and impeccably clean with luxurious linens and a comfortable bed

gave 10 to the staff because we felt that, despite an unbelievable incident with a spa attendant trying to refuse

is a lovely hotel clean friendly staff good breakfast and lots of outdoor space including a children s park

low season it would be good to have a bigger indoor pool as the spa pool was pretty busy and quite small once

was exceptional the service and care from the receptionists and the spa were outstanding

afternoon , we needed to shower before our flight, which sophia kindly arranged for us to use the spa facilities

food was excellent and spa staff were very nice

the spa was also excellent; the massage and sauna

it woykd have been good if there was an indoor pool in the spa as the outdoor one waa too cd.

nice room ,the view amazing, very good breakfast, and the spa is top.

breakfast selection was excellent and the spa was gorgeous

the grande real villa italia hotel & spa was so perfect, we extended our stay an extra night

spa is dated.

the pool and spa were beautiful

if there was a spa it would have been more like a 5 star experience

is no spa or sauna

also i ordered room service food was not the greatest salty and meat was tough to chew

the room was tiny, overlooking the parking lot

drinks in the bar were a little pricey and small

spa area is not very big

spa and massage services were excellent

staff (thank you for champagne for my birthday celebration) beautiful view from the room, great spa and swimming

grill at poolside, salt water pool outdoors and warm sweetwater (12m)indoors close to gym and spa - altogether

the spa and inside pool facilities are excellent, the outside pool looks good but the weather wasn't

it’s a private company 10 euro or 2 people for 15 euro but on the plus side you got to use the spa facilities

spa closes too early on the weekends and not all services are available.

to use the gym (which is in spa area) you have to pay additionally.

the spa was also nice with an inside pool (for colder/rainy days) and the massages we had were very

spa was closed on saturday afternoon and all day sunday.

very comfortable after a day of work, chill out by the pool or spa and do some food hunting

spa was amazing.

the collection is beautiful, the room view, the pool, the spa everything is brilliant

everything about the hotel, as the room is modern, spacious and very comfortable

are great and the staff are incredibly friendly and helpful, especially the reception and spa staff

it s a beautiful property with a fantastic breakfast provided

good breakfast, with good coffee on a seaview terrace

to lack of staff the restaurant was closed, the bar closed earlier and also less time for breakfast

good breakfast

parking fee. i mean why they charge 7.50 from customers while they stay at thr hotel..

breakfast. there is room service but you need to go to the restaurant to make the order.

we ordered room service one night

very nice and clean, pool was very warm, enjoyed swimming with my little daughter

well appointed room excellent reception staff great bat with terrace excellent pool delightful breakfast with

good breakfast, parking available, basically you have all you could need.

hotel has both a gym and pool area where we were able to still get our workouts done

too light for winter at the check-in no one explained breakfast times, locations of breakfast, gym, pool, etc

hotel has both a gym and pool area where we were able to still get our workouts done

light for winter at the check-in no one explained breakfast times, locations of breakfast, gym, pool, etc

spa was exellent when weather was rainy

spacious apartment with all amenities for a long stay

pool and spa areas very clean and nice to use

big pool with swim up bar and beach close by

convenience store in the hotel where you could buy things such as water, milk, juice, cereal, laundry detergent

also shampoo and shower gel in the spa

staff friendly and helpful, breakfast was perfection and location and view stunning and spa area and massage

there is also a nice spa for guests with a heated indoor pool and sauna

the spa is small but cosy, when there are not many people

great spa and pool area with sauna and steam room, wonderful breakfast and areas to lounge in