i tried out their spa facilities which was kept clean

suit of this hotel is definitely their hotel staff from the reception, breakfast head/supervisor, spa and even

the spa was amazing

i also wish the sauna/spa hours were extended so we could enjoy the amenity after dinner

the spa area was very enjoyable

key for gym was connected with my room card.

wifi is ok but you must have the tv on in your room to access the password protected wifi which is

and carlos harranita served us the best breakfast ever

place rips you off if you have kids

little more choice in the mini bar -especially cholate

we asked for a late check out (3 pm) because our flight was only at 5:30 pm and this wasn't a problem at all

room service, waited about 45min then rang reception was put through to kitchen to be told no room

special, no service, very loud music vibrating the hole building from the theater close by, gym is a joke, need

location pool bar rooms

great location and staffs are very helpful. we also got a late check out at 1 pm.

beatiful patio, i believe that it is very nice to have breakfast there when it is warm

bit more organization with the breakfast staff

the room was great and and the breakfast was very good, restaurant and bar are excellent, pool is amazing and

was amazing, kind, helpful professional bar area and cocktail were top breakfast was

the breakfast was not up to our expectations

i had made arrangements to have a couple spa morning on our last day there and our checkout clashed with the

gym & spa is lovely, breakfast was also wonderful

slippers were too small, as well as the bathrobes, no treatment prices in the spa menu

the genteel staff. the food. the roof-top bar. the spa is over the top. this hotel is elegant.

the spa and the restaurant (cervejaria liverdade)

breakfast bar had a good variety

the only minus was the breakfast bar which is not so variable

staff was very professional and helpful. breakfast was exceptional. great location.

breakfast was amazing, location was amazing, service was amazing, gym was sufficient.

good to have a gym (although i didn't have time to use it)

a hotel of this quality without a spa or swimming pool is a big disappointment

spa facility, pool

great location, attentive staff, room upgrade and late check out, all top notch

the breakfast, bar and concierge staff were also very helpful, friendly and professional

and laziness of the cleaning and room service staff

lack of facilities like spa and leisure club

comfortable beds, we had interconnecting rooms for our kids staff were

very central location. friendly and professional staff. nice pool.

great hotel, both the gym and pool area are really nice, the staff were also very friendly

staff excellent. plus use of pool in tivoli was super

stuff, excellent location, dreaming common areas smell, exciting breakfast, enjoy full spa area with pool, sauna

bed, hundreds of comfy pillows, very good atmosphere in the room, wonderful spa area, good treatments offered

the beautiful façade, the inviting lobby, and the spacious rooms (even the basic ones) are all thoughtfully

rooms, comfortable beds, nice spa area and rooftop bar with a jacuzzi

the spa is also excellent

although we could have gone outside daily to get an early bite gym is great as well as the spa in their basement

it's a minor thing, but the spa area is a very basic one.

location and gym were alright

wifi was good (good enough to have an interview with a company in nl)

allowed early check in which was great. staff helpful and friendly.

well there are no facilities as a gym or a spa that could be easly added.

there was no spa or gym. but we were told that a swimming pool will be available very soon!

issues with wifi

room was big and pretty clean, room service was delicious, staffs were very nice

and it was nice to have the bar right next to the pool… very relaxing

on the whole, the room, the location and the main facilities (i did not use spa etc

free wifi was fast with some brief connection drops when moving through the lifts but was otherwise

are now theme parks, really convoluted to navigate, filled for the most part with spoiled rich kids who are

was great for working - good wifi and desk

love the buildings, the staff, the decor and the food and the gym

also, hotel doesn’t have a proper spa which includes jacuzzi and a pool, we would really like that

room was a good size spa was great lovely massage

the gym, sauna, and spa on the property were perfect

reaturant and a decent spa was missed

the advertised spa was actually not on the level you could expect from a 5 stars

good hotel with friendly , helpful staff and excellent buffet breakfast , excellent value

apart from that did a few tiny things not work (one elevator button, our sage, the wifi for the last two

there is no iron available for guests and laundry is only open on monday

more bar facilities at night

liked the rooms, the breakfast, its location is wonderful, the staff is friendly, helpful and professional

-spacious -comfortable - great view

we really enjoyed the spa facilities

spa was excellent

didn’t use the spa area but had a look round and it looked lovely

the gym and spa facilities were really cool and nice to use

nice restaurant and spa on site

they have a spa too, but if you want to work out, the materials are not enough

the breakfast was great with lots of options

pool was amazing

wifi could have been better and the lighting in the bar could have been more 'atmospheric', it was

fabulous spa treatment

had been some storm damage in the few days prior (which affected many parts of portugal) so the spa facilities

the staff in the spa and in black are also exceptional

relaxing massage in the lovely spa - the funicular was only yards away, which you can see from the front patio

spa and gym facilities were under renovation during our stay, so we could not make use of them

the turkish spa was really just a steam room and a sauna, which was a bit misleading.

the spa bath in our room had poor pressure so took almost 45 minutes to fill the tub enough water so

don't expect to much from the pool and the spa service-. massage costs 100 euro for an hour.

spa bath was amazing, the bed was very large comfortable

the spa services was very expensive

breakfast was good but only a small selection

beautiful room, excellent breakfast, good location

convenient location. thoughtful staff. great kitchen suite.

) the room was also spacious and modern - really appreciated having the kitchenette there to store and reheat

we’ve asked for late check out as our flight was delayed and due to the amount charged the morning staff

it was very nicely designed and great spa and rooftop bar

our room was amazing, more spacious than it looks in the photos

we were only there for one night so didn’t have a chance to experience the spa but we’ll definitely be back

the food was very good and also the spa including the friendly staff/manager (carla)

loved this hotel, it’s absolutely beautiful, the staff are lovely, the rooms are spacious and you get access

great to have the spa

it should include the spa facilities of the grand altis hotel.

the spa on the roof closed

want you can pay and access some services at the bigger brother hotel a block away, such as the spa or the

the gym, spa and pool facilities are also very good

comfortable room ambience was lovely a little oasis in a busy city the spa facility was amazing and the staff

staff were very helpful, spa was excellent

we arrived early for check in after a long flight and the staff let us use their spa rooms to freshen up and

the spa was amazing as well

the spa was super, the outside seating area was great and so was the pool, it was a shame it wasn’t

spa hours could be longer, i'm getting from the office at 7

and the rooms fabulous views wonderful spa lovely staff amazing management great

spa in very poor condition

take time to enjoy the spa and the rooftop infinity pool

we made use of the pool, spa, restaurant, and bar and were very happy with each experience

i swam daily before breakfast and enjoyed the sun rise and the panoramic views over the city of lisbon

room service menu could have been a little more extensive for a 5 star hotel

bar terrace is great

hotel, from one side very nice view at city, good breakfast, nice people, very clean, room service food is very

breakfast outside by the pool

they helped me with laundry on a really short notice

super easy breakfast, not my taste.

breakfast not good,because i m vegetarian. it’s not good for me.

the wifi reception wasn't great, and it stopped working during the night

wifi was bad, the bed they are calling a kingsize is very small and location is not that good

very helpful staff good wifi good location

the wifi connection is really

the bar is small & doesn’t have any atmosphere if that’s important to you.

perfect breakfast with a lot of fruits and desserts- my kids were extra satisfied:) location is also ok - only

room service a bit slow no kettle provided in the room

pool and spa were excellent ! bar staff very friendly

high tolerance for small loud kids at breakfast :) the indoor pool (the kids enjoyed a lot), the spa and room

advised spa was open until 22:00 went down at 20:45 and found the facility closed, despite checking with

to pay for spa and in-room coffee, no in-room tea-making facility, shower tray tended to

didn’t enjoy the spa facility, the indoor pool is freezing which made me and my mum very unwell during our

spa area is a little small

there’s a spanish restaurant on site that we absolutely recommend

to the service of rooms daily, huge comfortable bed, excellent location, breakfast amazing lovely spa and

i loved the overall decor except the weird face paints that seems a spa advertisement in the lobby

the view from the pool was perfect

easily put some kind of spa on the roof

the room, simple modernity - somewhat spacious for european standards, but on the smaller end if you're used

we used the spa in the nearby altis grand hotel

no spa facilities

wifi kept dropping out so difficult to work. room a bit small for price.

used twice the spa for massage treatment which was very good with friendly staff in spa

staff could give a bit more infos about the spa and swimming pool services, and there is nothing in the room

the spa was also amazing

tried the spa (heated water) very good and relaxing

hotel provided us with complementary sparkling wine in the lounge to welcome us

they also provided a fabulous breakfast with something to suit everyone’s tastes

very good room service

there are no restaurants but room service

we enjoyed visiting with bruno in the bar and the food was top notch

was very helpful, allowed early check in after long international flight