it was frustrating to see the spa running and a nice clean pool that we couldn t use

the spa (jacuzzi) was broken

debrie on pool spa bottom and pool at water level dirty

the spa and pool were not available, but other locations had them open, so we were disappointed.

pool closed. lady in breakfast room unfriendly and watches you like a hawk. uncomfortable

since we are dealing with covid restrictions, i couldn't experience the spa or the gym.

loved the pool area and little cafe.

room service was not available

we also appreciated a late check out that coordinated with our train schedule

better in room service

round great but spa was not working

spa not working.

pool area & breakfast. front desk personnel were exceptional.

bit outdated, but very spacious with a small kitchen

heated pool and hot tub was great and the putting green was fun

the gift shop and spa were never available to me always closed . it was disappointing

from valet, to checkin,room staff,turn down service offered our spa treatments were delightful

mixed spa and steam room area. bar was expensive

the spa was relaxing and offered many options

spa was delightful and a luxuriating day

spa is extra, so even for using the steam room there is an extra charge

price of the spa i would have went again the next day but $303 for one hour was just way to much

pass for the day; however we were not permitted to use the locker room/lounge without a same day spa reservation

the beach and offers many activities like golf, swimming, surfing, yoga classes, tennis courts, spa

lush grounds are expansive and offer something for everyone (beach, several pools, spa and golf)

liked the area with the harbor view the spa tub in a room was amazing the breakfast was very good and i liked

i also loooved the spa tub in the bathroom

wonderful view, loved the sitting area and fireplace.

no pool but not a deal-breaker

also lots of free parking

the bar from room was empty, no hair dryer. cmon, you are 5 stars hotel, 1000$/ night cost

the opulence, customer service (from the valet and wait staff to room service and beyond).

no kids pool available, no kids playroom

no room service after 10pm

i had booked 4 garden suites which were great easy access to the pool, which is 24hrs

there were stains on the toilet seat (could not be removed) and when jets were turned on in the spa tub some

the pool, and spa were fantastic and the staff is very helpful

so close to my favorite beach! the staff are super nice, and comfy beds and loved the spa bath!

the pool and spa were nice

the spa tub in the room was also a really nice touch

parking and not a big fan of combined toilet and shower

didnt make u aware the kitchen to the restaurant was right above our room so all you could heae were the carts

it's right under the cantina, so it can be loud (movements upstairs) when the bar was open.

additionally, the wifi didn t work

parking was very inconvenient.

great vibes, and the breakfast was the best breakfast i’ve ever had in my life

don t eat the breakfast laundry littering the hallway, broken beds,food left in freezer in room

breakfast was made from scratch

yet spent all night listening to the traffic on the freeway and kids rrunning up and down the hall above us

host freda is so nice person. thanks for everything ! breakfast was a masterpiece :-)

the spa was an absolute treat

bloom by the lovely scalloped notice the attention to details like the sand volleyball courts, spa and secret

the shower only was a spa experience :) bed was comfortable and the private outdoor sitting area was a heaven

spa hot tub tranquility

pool and spa needed more attention

too many spa guests from outside the hotel using the facilities

food and spa services are quite expensive for the value

i was impressive how well prepared the eggs benedict were, runny egg yolk :) the pool attendants, spa service

location, location, location staff friendliness and attitude - superb awesome spa and gym

spa outside pool staff could have been more attentive.

the spa services are excellent.

free access to spa jacuzzi and steam room, large free parking structure

gym,spa and basketball court

the spa and sauna

by the way, children under the age of 12 are using the spa pool inside, even though it is prohibited

the spa is a very nice plus

loved the property, the decoration, the spa was fantastic one of the best massages i have ever had in my life,

it was a perfect location with beach across the street, and my spa soak in the hot tub was so relaxing and

the hotel interior is very pleasant and perfect for holiday and the spa and pool are also well-structured with

couples spa package perfect

not controlling out of control kids enforcing spa age and number of people in spa we never could enjoy the spa

the guy put chemicals in it but the spa had foam and floaties

the spa and pool were a little dirty but otherwise all was good!!!

ac in room didn t work properly. ice machine on our floor was broken. spa by pool not working.

the price for parking is a bit much. spa not working big disappointment

the pool is nice and the spa was also really nice

the spa steam was broken - i think given the prices here it would be good to give some add ons to

view was amazing. the staff is super accommodating. the spa is amazing.

the spa experience was lovely

couples massage at the spa was a special treat

the room spa was amazing and the complimentary breakfast was pretty good.

the spa is a little small.

location and spa rooms are great. the pool os pretty nice. hot tub was good as well.

small spa tub

stayed in the king suite with the spa bathtub and it was clean and usable

spa despite the pictures advertising the hotel actually showed one

the spa tub doesn t work at all

we stayed in 45 .it is a king suite and the spa tub ,despite two jets not working was heavenly.

right across the street from a ralph's grocery store, the orange inn for breakfast or lunch, the best surf shop

to art walk, stylish: loved the fireplace

the flowers and gardens were lovely. the spa was really relaxing and clean.

there are spa and sauna

convenience of the area and the breakfast , and pool, spa etc

breakfast was available, pool and spa was open

the hot spa is large and hot

access to the freeway, close to my meeting place, nice pool, spa and outside patio furniture, everyone in the

the spa had a lot of foam in it when turned on

restaurant on site is great feature, makes it very easy to feed hungry kids

restaurant on site is great feature, makes it very easy to feed hungry kids

not open after breakfast, a food solution for this welcoming in-lobby-dining and bar area could be menus from

we were able to sample the ayres hotel this time having stayed in the ayres hotel and spa across the parking

room service food from adjacent restaurant was good

enjoyed the pool area

breakfast was provided and there was a restaurant on site which was great

they occupied the pool for the whole weekend, breakfast fell short, kids were messing around the gym without

had booked the ayers hotel across the parking lot, but pleasantly surprised when directed to the spa ayers

spa was under construction, so that was a bummer but otherwise great.

arrival and we had to eat at the other facility, which was okay, but not as good as the hotel & spa restaurant

like everything about staying ayres hotel & spa mission viejo

the hotel & spa chef was amazing! she was worth the wait, quite capable and pleasant. thank you!

work stations with wifi connectivity

pool hours can be open later time

i also like the many pet stations for use

no shuttle service to nearby airport

could use a better pool and hot tub

my kids love the pool with tv

pool area great. bar and coffee shop in lobby are convenient,

staff was very helpful and friendly, they accomodated our special request for an early check in, and made our

was clean, had entertainment for the kids and staff was beyond helpful even though they were so busy

they also had laundry facilities which we used

pool was full of dead bugs

the spa needs updating.

swimming pool, kids club, spacious units, on top of all the amazing views of the ocean

swimming pool, kids club, spacious units, on top of all the amazing views of the ocean

a walk in shower to meet my mobility needs; the bedrooms were roomy ; the beds were comfy; the kitchen had

nice pool and gym

spa lacking in having knowledge of promotions offered

the bungalows were private and spacious

the prompt service whether at the pool, spa or needing directions.

the resort is beautiful, incredible spa services

was confused about pricing when booking spa services

spa heat broken

the pool and spa was nice and clean

nice breakfast, wifi, and free parking

nice, clean and quiet room. good eats just across the parking lot.

staff was friendly at offering great service, lots of parking spaces, the location was perfect for our stay and

spa opens at 10 which is too late. no access to steam room until 10.

spa is great. massage service is incredibly great! all the facilities and stuff - perfect.

spa could be slightly bigger, needs more of a wow factor.

the hot tub and pool!

potatoes for breakfast can be better.

men's spa was a little dirty

spa is excellent

room service breakfast fantastic spa - use of steam, sauna, jacuzzi, salt water pool all complimentary

rooms are nice and clean, the location is convenient, the spa is perfect to relax and recover

main pool.was empty of water, and was being worked on. but the salt water spa pool was fzntastic

the door would not lock shut. the spa tub did not work. parking.

to splurge on the sea view room because the listing said it came with a spa bath, and we were really looking

spa was way to hot - had to be over 106 degrees at least.

spa bath did not work

that the spa tub does not work but is still advertised as an amenity