the gift shop and spa were never available to me always closed . it was disappointing

from valet, to checkin,room staff,turn down service offered our spa treatments were delightful

mixed spa and steam room area. bar was expensive

the spa was relaxing and offered many options

the spa was great

liked the area with the harbor view the spa tub in a room was amazing the breakfast was very good and i liked

i also loooved the spa tub in the bathroom

they do not have a pool, but being near the beach off-sets not having a pool.

to have a swimming pool

also we were given a parking view room without being contacted or informed about it, then told that they really

spa not working.

round great but spa was not working

the kids loved the round waffles

kids loved putting on the putting green and playing basketball

had kitchen facilities in my room, frig & microwave

lush grounds are expansive and offer something for everyone (beach, several pools, spa and golf)

price of the spa i would have went again the next day but $303 for one hour was just way to much

spa is extra, so even for using the steam room there is an extra charge

pass for the day; however we were not permitted to use the locker room/lounge without a same day spa reservation

the beach and offers many activities like golf, swimming, surfing, yoga classes, tennis courts, spa

i had booked 4 garden suites which were great easy access to the pool, which is 24hrs

pool area was large and lush

room service was fast and efficient

an empty pool their rule is only 1 towel per guest

pool staff was not adequately staffed . we always had to wait a long time for a server

since we are dealing with covid restrictions, i couldn't experience the spa or the gym.

room service options limited, though very responsive.

room service was not available

decor, pool. location is good.

better in room service

the spa (jacuzzi) was broken

debrie on pool spa bottom and pool at water level dirty

it was frustrating to see the spa running and a nice clean pool that we couldn t use

the spa and pool were not available, but other locations had them open, so we were disappointed.

pool closed , kids were sad and dangerous decor lots of wood and pointy furniture we kept hurting

pool and spa needed more attention

the spa was an absolute treat

spa hot tub tranquility

i can t believe that this space is tucked away just down the road from us

bloom by the lovely scalloped notice the attention to details like the sand volleyball courts, spa and secret

help at the spa pool until 11:30

location, location, location staff friendliness and attitude - superb awesome spa and gym

food and spa services are quite expensive for the value

i was impressive how well prepared the eggs benedict were, runny egg yolk :) the pool attendants, spa service

spa outside pool staff could have been more attentive.

the pool, and spa were fantastic and the staff is very helpful

the pool and spa were nice

pool and spa were so nice after a long day at the fair

so close to my favorite beach! the staff are super nice, and comfy beds and loved the spa bath!

the spa tub in the room was also a really nice touch

the spa was wonderful

couples spa package perfect

it was a perfect location with beach across the street, and my spa soak in the hot tub was so relaxing and

were so clean with an adult atmosphere the food was amazing the service was wonderful the spa was absolutely

the room was cozy, staff were amazing, views were beautiful from the ocean room, and the spa robes were to die

the only staff you see is a maid or 2 and the workers at the bar above the hotel

i like the serf packages and restaurant and bar upstairs

parking is tight

property has a great vibe, bar and restaurant located upstairs

parking was very inconvenient.

breakfast was an incredible daily wonderful experience

host freda is so nice person. thanks for everything ! breakfast was a masterpiece :-)

breakfast was made from scratch

typical beach town where parking is always difficult if you venture more than a couple of blocks

furnishings, beautiful patios/garden, delicious breakfast, and the owner is a very caring, helpful and interesting

spa massage was transforming

spa services were wonderful also

the spa steam was broken - i think given the prices here it would be good to give some add ons to

the pool is nice and the spa was also really nice

the spa experience was lovely

spa despite the pictures advertising the hotel actually showed one

the spa tub doesn t work at all

we stayed in 45 .it is a king suite and the spa tub ,despite two jets not working was heavenly.

very cosy room with fireplace. comfortable bed. good location. friendly staff. very spacious.

the location. the courtyard, the gym. the staff. the breakfast. i love it there.

not controlling out of control kids enforcing spa age and number of people in spa we never could enjoy the spa

the spa and pool were a little dirty but otherwise all was good!!!

ac in room didn t work properly. ice machine on our floor was broken. spa by pool not working.

the price for parking is a bit much. spa not working big disappointment

the guy put chemicals in it but the spa had foam and floaties

spa services and gym are a great perk

gym,spa and basketball court

free access to spa jacuzzi and steam room, large free parking structure

the spa and sauna

the spa services are excellent.

stayed in the king suite with the spa bathtub and it was clean and usable

location and spa rooms are great. the pool os pretty nice. hot tub was good as well.

the spa is a little small.

small spa tub

the room spa was amazing and the complimentary breakfast was pretty good.

the flowers and gardens were lovely. the spa was really relaxing and clean.

there are spa and sauna

convenience of the area and the breakfast , and pool, spa etc

breakfast was available, pool and spa was open

the hot spa is large and hot

access to the freeway, close to my meeting place, nice pool, spa and outside patio furniture, everyone in the

the spa had a lot of foam in it when turned on

restaurant on site is great feature, makes it very easy to feed hungry kids

restaurant on site is great feature, makes it very easy to feed hungry kids

not open after breakfast, a food solution for this welcoming in-lobby-dining and bar area could be menus from

pool was full of dead bugs

the spa needs updating.

grandkids loved the pools

location, view, pool side bar, big room, great bed! easy parking.

layout of the villa. kids activities.

our kids loved the resort, especially the swimming pools and well organized extra activities

spa lacking in having knowledge of promotions offered

: the spacious room comfy bed with lots of pillows the view facilities at the spa the pool a good place

the bungalows were private and spacious

the resort is beautiful, incredible spa services

was confused about pricing when booking spa services

very light bedding, recreation court and gym

was very clean, large walk-in shower, movie night with popcorn & blankets provided for the kids

nice size fitness room, cabanas at the pool have tvs, mini golf

room is very mall for 2 adults and 2 kids.

restaurant/starbucks area, the lobby, fitness gym pool area and lounge areas were all so clean and very well

the hotel & spa chef was amazing! she was worth the wait, quite capable and pleasant. thank you!

like everything about staying ayres hotel & spa mission viejo

spa was under construction, so that was a bummer but otherwise great.

arrival and we had to eat at the other facility, which was okay, but not as good as the hotel & spa restaurant

had booked the ayers hotel across the parking lot, but pleasantly surprised when directed to the spa ayers

we were able to sample the ayres hotel this time having stayed in the ayres hotel and spa across the parking

enjoyed the pool area

i especially was grateful that they allow pets

no parking spaces open after midnight

ev charger was the only positive thing. location was not bad for us.

the friendly, efficient front desk staff, clean, well maintained and appointed building, lobby, pool and jacuzzi

unfortunately, pool too small, not enough chains to lay out on and no pool towels available

work stations with wifi connectivity

we had an awesome view of the pool

workout room is closed along with the bar and lounge

spa heat broken

the pool and spa was nice and clean

nice breakfast, wifi, and free parking

nice, clean and quiet room. good eats just across the parking lot.

staff was friendly at offering great service, lots of parking spaces, the location was perfect for our stay and

spa opens at 10 which is too late. no access to steam room until 10.

spa is great. massage service is incredibly great! all the facilities and stuff - perfect.

spa could be slightly bigger, needs more of a wow factor.

the hot tub and pool!

potatoes for breakfast can be better.

men's spa was a little dirty

spa is excellent

room service breakfast fantastic spa - use of steam, sauna, jacuzzi, salt water pool all complimentary

rooms are nice and clean, the location is convenient, the spa is perfect to relax and recover

main pool.was empty of water, and was being worked on. but the salt water spa pool was fzntastic

the door would not lock shut. the spa tub did not work. parking.

to splurge on the sea view room because the listing said it came with a spa bath, and we were really looking

spa was way to hot - had to be over 106 degrees at least.

spa bath did not work

that the spa tub does not work but is still advertised as an amenity

was extremely disappointed with the spa

excellent massages at the spa and excellent views from the restaurants

time for the gym to get more machines and an upgrade

as a country, the staff here made our stay as comfortable as possible & we were able to enjoy the pool as well

two out of the three room service meals i had went straight into the