was very clean, has food for sale in the lobby, nice pool and jacuzzi, lots of amenities in the area

i also couldn't for the life of me get my wifi to work on my phone

owners - i was told by front desk they changed their pet policy and no longer accept pets

no shuttle service to nearby airport

gym and swimming pool, some options for lunch and dinner just few meters away

access to the freeway, close to my meeting place, nice pool, spa and outside patio furniture, everyone in the

the spa had a lot of foam in it when turned on

restaurant on site is great feature, makes it very easy to feed hungry kids

the bar was open there

pet friendly

beautiful, clean and the pool and spa are nice.

there are spa and sauna

the flowers and gardens were lovely. the spa was really relaxing and clean.

convenience of the area and the breakfast , and pool, spa etc

the hot spa is large and hot

we were able to sample the ayres hotel this time having stayed in the ayres hotel and spa across the parking

all was perfect, clean, very good breakfast, welcome team

also, the faucet was difficulty to open for me in the kitchenette

it had a laundry room for guest which we did use and came at reasonable pricing

staffs don't give sassage to kids

spa was under construction, so that was a bummer but otherwise great.

arrival and we had to eat at the other facility, which was okay, but not as good as the hotel & spa restaurant

had booked the ayers hotel across the parking lot, but pleasantly surprised when directed to the spa ayers

like everything about staying ayres hotel & spa mission viejo

the hotel & spa chef was amazing! she was worth the wait, quite capable and pleasant. thank you!

was very clean, large walk-in shower, movie night with popcorn & blankets provided for the kids

restaurant/starbucks area, the lobby, fitness gym pool area and lounge areas were all so clean and very well

self laundry service was the most convenient to us, as a family with 3 young kids

self laundry service was the most convenient to us, as a family with 3 young kids

was clean, had entertainment for the kids and staff was beyond helpful even though they were so busy

the pool and spa was nice and clean

spa heat broken

friendly staff, spacious, spotlessly clean & comfy room, nice pool, and a good breakfast with plenty of seating

breakfast offered.

we stayed in the pet friendly section and there was only 1 bench and a smoker was always sitting there

the spa and sauna

free access to spa jacuzzi and steam room, large free parking structure

gym,spa and basketball court

the spa services are excellent.

spa services and gym are a great perk

the cleanningless of the room, pool, spa and the service of the hotel personal were outstanding.

breakfast was wonderful

plus, the breakfast was amazing

spacious room with everything you need. kitchen appliances were a plus!

next-door to a starbucks, beautiful lobby, super friendly staff (they had little goody bags for kids which my

we stayed in 45 .it is a king suite and the spa tub ,despite two jets not working was heavenly.

the spa tub doesn t work at all

spa despite the pictures advertising the hotel actually showed one

the pool area was great

plus, there is practically a full kitchen and the grocery store is less than half a block away

good wifi

room service check the room for clean or change the towels or refill the tea coffee inside the room

free parking, free wifi. lobby renovated. near highway.

laundry facility was clean and convenient

they offer good rate, including free parking, free breakfast, and free wifi.

the bungalows were private and spacious

the resort is beautiful, incredible spa services

was confused about pricing when booking spa services

spa lacking in having knowledge of promotions offered

the prompt service whether at the pool, spa or needing directions.

good gym and indoor pool

say they are pet friendly but charge exorbitant, non refundable fees if you bring one

breakfast should be improved as well as the gym

pet friendly

location and shuttle from hotel employee airport. staff was exceptional.

spa services were wonderful also

the spa steam was broken - i think given the prices here it would be good to give some add ons to

the spa tub, bedroom, and the gorgeous view

the spa experience was lovely

couples massage at the spa was a special treat

room, clean, great water pressure in shower, good choices for breakfast, nice pool/spa area

the room was comfortable and clean. we loved the spa tub.

location, the room has an excellent space with kitchen, microwave, refrigerator just the pillows are very

my kids loved the sofa bed

i wish i would have had more time to enjoy pool, gym ,and other amenities

it was a perfect location with beach across the street, and my spa soak in the hot tub was so relaxing and

the hotel interior is very pleasant and perfect for holiday and the spa and pool are also well-structured with

the spa is a very nice plus

the room was cozy, staff were amazing, views were beautiful from the ocean room, and the spa robes were to die

were so clean with an adult atmosphere the food was amazing the service was wonderful the spa was absolutely

the spa needs updating.

having two bedrooms and a kitchen was very nice especially when traveling with another couple.

the kids had a fantastic time and so did we

to the ocean, huge pool, lovely condos, filled with every convenience, the proximity to many places of interest

full kitchen, which is always super clean

pool was full of dead bugs

grounds, easy beach access for a beautiful walk along the beach, a really nice and spacious room, great pool

food, excellent 9 hole golf course, small spa but good service and great farm to table restaurant

spa hot tub tranquility

the spa was an absolute treat

the shower only was a spa experience :) bed was comfortable and the private outdoor sitting area was a heaven

food and spa services are quite expensive for the value

spa outside pool staff could have been more attentive.

location, location, location staff friendliness and attitude - superb awesome spa and gym

i was impressive how well prepared the eggs benedict were, runny egg yolk :) the pool attendants, spa service

help at the spa pool until 11:30

since we are dealing with covid restrictions, i couldn't experience the spa or the gym.

pool being by the highway intersection isn't appealing

loved the pool area and little cafe.

room service options limited, though very responsive.

better in room service