the parking lot is very small and difficult to park if you have a big vehicle or family van

not big breakfast but more than enough

breakfast options were often limited, but still, they were delicious.

the two breakfast options are great, a classic local one with beans and fried banana and a classic one of

it had a lovely internal courtyard where i had breakfast every morning

there is even a window to let the lights in - the breakfast is very basic ( eggs or pancakes) -the toilet

- the staff is really helpful - the free parking

clean, staff very helpful, parking available, good traditional breakfast.

clean, staff very helpful, parking available, good traditional breakfast.

all good but breakfast in the room was nice

pool, room (bed, shower), dinner, checkin/checkout

the pool is fantastic, so is the breakfast and comfortable beds.

the complimentary and room service food aren t very good and room service is very expensive (my room service

liked the location, staff, breakfast buffet, tea in the lobby, and pool

liked the location, staff, breakfast buffet, tea in the lobby, and pool

breakfast was not included as it is in most hotels we have stayed in

location, rooms and pool

issues with the wifi for 1 day but the staff did get it worked out after a couple complaints

was pleased there was wifi available

enjoyed several meals by the pool

the pool could use more maintenance

it was deafeningly loud and, ironically, only provided power to the spa and common areas for the student group

really enjoyed their typical guatemalan breakfast as well

cafes are a 15-minute walk away, it was frustrating that the staff refused to provide any after breakfast ended

loved the temazcal and the breakfast

super clean / nice breakfast / friendly staff / lovely garden

nice bungalows, eco-toilets & temazcal sauna community kitchen

nice communal kitchen

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

remotely, and there are lots of outdoor work stations with outlets and a very strong and stable wifi

strong wifi (usually 10-20 mbps, 2 different networks)

the first one should be earlier so you have time to have breakfast and digest it a bit before the 2nd yoga

options very limited to non-existent, wifi only in reception area, staff not on site all the time, hard to make

breakfast is provided at a low cost and is delicious

the view is really amazing!! nice breakfast

eco-toilets clean, hot shower available (everything has wonderful views on the lake), good wifi in reception

spa was out of action, you had to pay for the sauna

breakfast was really generous and the evening meal delicious

only that there was no wifi in the rooms, only in the restaurant.

i think the stuff should tell that everyone during the check in and also the wifi passwort

the wifi on the rooms was bad.

food was great at restaurant and the pool was very clean, well maintained

the pool was nice and the food we had at the restaurant was delicious

they have a spa although the front desk staff didn t say anything about it

truly lived up to its name ud83cudf31 the beds were super comfortable and i also loved the spa style bathrooms

one night, i came back after the kitchen closed and they still made me a hot chocolate because i was craving

flowers everywhere even on the breakfast buffet, which was so delicious

breakfast buffet is lovely but choices could be bigger. wifi is not the best.

views, lovely staff, great spa massages and treatments, friendly atmosphere and mostly quiet and

spa was not 100% functional and sometimes food would take too much time to arive

stayed for 4 nights in one of the domes which look beautiful in the pictures and are nice and spacious inside

steps away from the pool, jacuzzi, restaurant, etc

there is a bar right next door which has loud music / karaoke / open mic although it does close at 10pm the

loved the free breakfast, staff and the view from the hostel

wifi barely reaches the dorms

very friendly and helpful staff, great bar and restaurant, comfy beds.

the common area is good they had music from 5 pm to 10 pm they have a bar the view is marvelous

so beautiful to sit down at the bar and look out across the lake

lovely hotel and owner was a top guy nd rooftop is lovely and little gym set up good location

the room was spacious and the parking was great to have.

super pleasant - excellent service, great recommendations, superb morning sunrise tour, arranged laundry for us

difficult to wash hands/face kitchen/gym were quite rusty/not great to use (we didn't even realise the hotel

there was a gym on the roof where there was also a great view. great laundry service too.

the location is 2 blocks from main street , car parking, good breakfast, comfortable beds

room was clean and modern, we didn t use the gym but it s nice to have it, the pool was nice and we enjoyed

the loud music from the gym next door.

wasn't able to get some work done because the wifi didn't work well

the food in the restaurant is excellent and free gym pass for next door s gym makes it good value for money

the spa area, the swimming pools, how nice maria elvia and the rest of the staff was with us, the

the wifi was terrible on an off most of the time , when on it was the lowest signal barely working my

location is okay, what is great is that through the parking lot there is access to the lake

to no wifi in any area

the staff is just amazing, place is very clean, there is a pool in the hotel and another facing the lake just

there was no restaurant or pool

the pool and the view

place is very nice, the pool is very good and refreshing and it is very close to nice area of the atitlan

jochens cooking and bar skills will please you with the most delicious food including one of the best

people and 2 beautiful dogs (one which will keep you safe ate night by accompanying you from the bar to the

only the wifi in the room is a bit slow

breakfast was amazing with a great view

amazing breakfast and great drinks, very helpful staff, and location is very quiet but still only a

also there are spa treatments like sauna, massages, hot tubs and swimming stops

however,the bar is opened til 9:30 p

didn't like that there's no room service

the bar is a steep stair climb from the water and there is no drink service in place for guests who are

and i will have to come back to try the warm pool, as well as trying to spend time in each hammock

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

lee and elaine will let you do a load of laundry in their washer

the wifi was satellite but didn t work except for from a few specific places.

the outdoor kitchen was perfect

nice furnished kitchen area with patio

s very clearly mentioned everywhere on their website, but there s only wifi in the common area patio

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

bar needs to keep more tanqueray gin on hand, but the staff is open to instruction related to how

wifi is only in one communal place

felt like we were being treated like kids queuing for a school meal

there was noise until 10:00pm by the pool and on a bar nearby until 11:00pm

hotel, central location, nice pool, good breakfast, good breakfast, nice and helpful staf

the room was of a nice size, the ac worked well (and it is needed in retalhuleu) and the wifi was fine

internet was not good and access to wifi was spotty at best

are nice and clean, pool is big and clean

there is no spa in the hotel. and the low-level massage by an external source

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

there is no wifi on the rooms, just in the lobby.

at front desk, how they cheat saying that no kids are allowed on booking to force you to go directly to them,

view is spectacular and there is a lovely swimming pool and jacuzzi to soak in after hiking all around and going

be sure to have your room in the main hotel and not the annex, which is overlooking the parking lot

the included breakfast was super delicious, fresh, and had a variety of foods

a beautiful place we rented the apartment which was confortable for our family of 4 adults and 2 kids, the staff

wifi kept dropping, requiring frequent log on; san lucas toliman is a bit off the beaten path;

garden, the views, the swimming pool, the decor, the hacienda style, the kiaking, the location, the breakfast,

breakfast was good as well