there s a hot tub inside the room should have been more towels there was no breakfast and the wifi was

really really really nice excellent customer service very low deposit for the room and very low pet deposit as

the staff is great and parking is right out your door

we had parking lot view and one of the units closest to mcgloughlin

nice, big room and bed. clean and attractive. loved the kitchenette.

parking lot was over-full with sketchy looking people sitting in their cars at all hours of the

pool and hot tub looked amazing but we never ended up having time to try them out

good parking spots as well

were super comfortable, nice having a kitchenette

the pool and hot tub are also clean

it was, it was disappointing that breakfast was not free with the stay, no pool nor hot tub nor spa as advertised

the back parking lot was dark at night, and didn t feel as safe.

the heated indoor pool was fantastic for the kids

parking was terrible

parking close to entrance.

the pool is large and the spa was popular and the breakfast was a nice addition

we booked because it advertised a spa when we got there there was no spa.

great staff great breakfast clean rooms

parking was convenient and luggage carts were available

because of covid 19, there was no breakfast, pool or other amenities available. big clean room.

we usually look for a hotel with the pool but my family did enjoy the spa both nights we stayed

disappointed there was no swimming pool. would've helped greatly with the kids.

i believe that safety and security is the first priority when someone travels with family and has kids

working indoor whirl pool jacuzzi

i believe that safety and security is the first priority when someone travels with family and has kids

we enjoyed the pool/spa and a wonderful complimentary breakfast with tons of options

breakfast was nice. pool was popular. start/timer button hot tub spa was not working.

hard to connect to wifi

spacious room, continental breakfast, the mini store down stairs, the pool and gym area, the included kitchenette

free wifi/amenities and whirlpool was excellent

we loved the pool spa area and basketball court. we also loved that trader joe s was so close

the full kitchen was definitely a plus

pet friendly. great location. beautiful property.

parking was easy; grocery and restaurants are located close by and amenities great

like pet allowance

great breakfast, pool and spa was nice clean hotel overall.

nice gym and pool

parking doesn't have gated or secured but it's excellent place to stay more than a night

they are pet friendly and the place does not smell any mildew odor nor pet smell

great staff. breakfast was good and the rooms were very comfortable.

but for me, having my own little spa day- enjoying nicer snacks in my robe after a steam room would be great

the spa was spacious with a huge steam room and

the swanky feel, the beds are comfortable, the spa is wonderful and the staff are very friendly

the pool and spa but it closes at 9pm and is very busy with children

city view and the bar up on the 11th floor

they charge too much for parking. also they advertise a pool and spa which they do not have

good location, clean, nice gym

no pool; no laundry facilities

prices are a bit high; room service menu and restaurant menu a bit lacking on regular type foods

was no pool

i personally wish the pool was deeper or had a hot tub/jacuzzi or spa type amenities for the price

parking expensive, bar closed early on weekdays, spa facilities could have been better.

just close bar and restaurant very early

there was no pool available, the gym was outside of the hotel

bar and restaurant area had a great vibe and was always busy

it's a somewhat gritty area, but lots of bars and restaurants in the area - nearby my favorite spa 'knot springs

there is a discount if you stay at the kex for a spa nearby and that was so great too

our room was the best with the bunk beds, each kid had their own space and it felt like i had the room to myself

the vibe of this hostel/hotel and the pacific standard bar on the main floor

that i didn't make time to check out the sauna and gym

room service was mediocre in options and quality maybe because hotel restaurant has been closed and

the only down parts are 1) the pool unlike most hotels is only open until 10pm where as many competitors are

kids loved the pool

laundry room was dirty

the pool for the kids. love it was salt. treated very kindly from front desk to valet

thankful for the king spa bathroom upgrade - perfect robes, blend of heavy-soft terry

room with spa bath was great except the only window is a narrow skylight - and bath was awesome but shower

excellent cool vibe room huge ( booked a king spa room ) wine and coffee hours for guests with free drinks in

the spa tub didn t have jets so that was a let down, for the price it should have had jets

the oversized spa tub was wonderful!

would like to appreciated all the staff in the spe special melissa chafkar the director of spa and the two

the gym and pool are absolutely breathtaking

loved the pool/hot tub/gym

the infinity pool was not in fact and infinity pool and the hot tub was lukewarm

room service food was nearly inedible

also wished their private rooms had a tv but the wifi was strong

small room. wifi could have been better.

suggestions to make it even better, adding some cutleries and plates to public bunker room s kitchen, and

there are bunk beds, this is not like a hostel, you do not have a kitchen to make you own food

- free wifi - nice location - friendly staff - nice balcony

was no pool or spa like advertised

large rooms had easy login wifi, fridge, microwave, iron/board, very nice bathroom

wifi was out for extended periods of time

wifi logs you off after about a minute so i ended up using all of my data despite signing in 20

didn t like about the following day the person that was on the front office so rude i walk for breakfast and