we loved the pool spa area and basketball court. we also loved that trader joe s was so close

and, you needed to purchase a duraflame log from the front desk in order to use the fireplace

cheery staff especially during breakfast

jacuzzi was dirty and the water was part of pool water

parking is right in front of your door

great breakfast, pool and spa was nice clean hotel overall.

narrow access road. parking.

great breakfast. clean. nice pool and spa.

breakfast was so so, women shows up with kids, she s wearing pajama s and appeared to have just rolled out

location , cleanliness and free parking

spa was closed

desk staff was excellent, pool and spa great, breakfast was wonderful

personally like to pay less than $--- a night for a hotel and i was looking forward to using the spa on the

wifi was not good

amenities: excellent buffet breakfast, convenient computer room, pool and gym

noisy kids in pool/ spa after 10pm. not enjoyable for us adults

i always love the reception. the food was good from the kitchen. beds are very comfy.

everything!!!! room upgrade, comfortable beds, breakfast, dinner, pool, you name it!! staff

they allowed 2 adults with 4 kids to stay in one room

like the happy hour and the breakfast included

the spa is huge and well lit

staff very friendly and helpful. easy access and plenty of parking.

breakfast was delicious

free parking

pool and room were of value

it was clean and room was large with a desk and enough chairs and wifi worked most of the time needed rebooting

the tiny kitchen. it felt homie even though it was a hotel room.

next to everything ! water with rv parking. beautiful city.

parking in front of room. bed was comfy. microwave and refrigerator working.

needs better wifi

destroying furniture in parking lot not with tools but by kicking and stomping

pool and hot tub looked amazing but we never ended up having time to try them out

were super comfortable, nice having a kitchenette

parking lot was over-full with sketchy looking people sitting in their cars at all hours of the

good parking spots as well

we enjoyed the bar area and the food from the kitchen was tasty

laundry room was a huge hassle, the machines took the money but did not return it even thought they

they take pets, and the dog in the room next to us barked.

kids loved the pool, it was clean and will stocked with towels

desk and bar staff were professional, friendly, and went above and beyond

friendly staff, comfortable bed, awesome spa bathtub

liked the spa tub and the late check out

in room was beautifully updated, the spa tub was just what we were looking for and perfect size too

the room had a spa tub that was a big bonus

com has the wrong label listed for the spa tub room

breakfast was nice. pool was popular. start/timer button hot tub spa was not working.

we enjoyed the pool/spa and a wonderful complimentary breakfast with tons of options

very clean. it was nice to have a complete kitchen. breakfast was good. very friendly staff.

the breakfast was okay. it has a big selection. my son had the waffles and loved them.

could use more kids options on the tv

the pool and spa but it closes at 9pm and is very busy with children

the spa was spacious with a huge steam room and

but for me, having my own little spa day- enjoying nicer snacks in my robe after a steam room would be great

the swanky feel, the beds are comfortable, the spa is wonderful and the staff are very friendly

room service was so polite & the food was good

the pool is large and the spa was popular and the breakfast was a nice addition

we booked because it advertised a spa when we got there there was no spa.

there was quite a bit of trash in the grassy areas around the parking lot.

nice area and quiet, continental breakfast was good. doggie area was good. over all pretty good.

you could see the laundry piled up from front desk

we usually look for a hotel with the pool but my family did enjoy the spa both nights we stayed

disappointed there was no swimming pool. would've helped greatly with the kids.

free wifi and parking are always appreciated

parking availability

parking was hard to find was the only complaint i had.

they charge too much for parking. also they advertise a pool and spa which they do not have

the pool is in another building as is parking. location is not great if coming in by car.

no free breakfast, no real room service

no laundry except between 8am and 5pm, the rooms are old and uncomfortable and breakfast/ eggs and

was no pool

i personally wish the pool was deeper or had a hot tub/jacuzzi or spa type amenities for the price

parking expensive, bar closed early on weekdays, spa facilities could have been better.

was challenging to get a seat for breakfast so we ended up sitting at the bar area--still attentive service just

clean, great layout, and a great pet relief area on the 11th floor.

it would have been nice if there was a hot tub in the pool area as well

it was, it was disappointing that breakfast was not free with the stay, no pool nor hot tub nor spa as advertised

breakfast time was somewhat of a zoo (space and food)but think it was due to large holiday crowds (-)i wish that

just about everything, parking sucked, bed sucked, bathroom sucked.

tv option. bar in lobby. clean. cocoa bar in the lobby was a nice touch too

bar attracts some unsavory customers that are not staying at the hotel

would like to appreciated all the staff in the spe special melissa chafkar the director of spa and the two

my only critique was that it was not clear that tip was already included on room service when i paid online so

have a great indoor swimming pool and hot tub on the 19th floor and an excellent restaurant on the 20th

the gym and pool are absolutely breathtaking

the staff were very helpful.. enjoyed the pool.. beautiful views.. staff was very nice..

room with spa bath was great except the only window is a narrow skylight - and bath was awesome but shower

the oversized spa tub was wonderful!

the cleanliness of the hotel, the cozy mood lighting in the room, the spa bath was huge and amazing, the wine

the spa tub and the fact there was oregon trail in the hallway.

excellent cool vibe room huge ( booked a king spa room ) wine and coffee hours for guests with free drinks in

the bed was comfortable, room clean and spacious,breakfast delicious and pool larger than expected

the suite set up was perfect for spending time with our older kids

breakfast was amazing, the fitness center had a good weight selection, and the rooms were spacious

the kids loved the pancakes, bacon and eggs

$50 for early check in unless i wanted a room with no air conditioning in 95 plus

microwave or kettle in the kitchen (just fridge)

the paper towels in the kitchenette ran out quickly

the accessibility to the rooftop bar, the cafe in the lobby, and strong wifi made the stay that much better

specific to my stay, but i had to get up at 4am for a flight and i was on the wall next to the kitchen/common

only thing that could have been better is the strength of the wifi - it was very weak and as i work as i travel