spa wasn t ready. room had left over food from last guest. not accurate w price and room

i was disappointed to see the spa all full of green mold ud83eudd22

i understand not having it working if we had a pool, but it was just a small tub hidden in the back of the

pet area wasn t clean and the rooms assigned for pets 3 floor it needs more care and maintenance,

wifi did not work

the spa and water was comfortable

spa in the room and the shower was amazing bed was super comfortable and pillows were the most

the lighting in the room was awesome and so was the ability to have a spa tub

i loved the spa bath

had paid for a room with a spa tub and too my surprise i got a room that was under construction and had no

wifi is terrible

room was big, didn't notice room odor and parking was okay

my room with two queen bed, big screen television, wifi, microwave, refrigerator

wifi is not good

the hotel advertising had a big swimming pool but would be surprised to see that actually it s too small and

is a beautiful hotel, incredible amenities and an awesome pool, spa and splash pad

the spa was open for guests until 11, and amber waves was awesome!

the pool and spa area was awesome

the pool

good gym room and sauna

spa was closed

had a bar in the lobby, would have been nice to have more food choices there

night we also couldnt deny the fact that upstairs there was also lot of noise, sounded more like kids running

the pool is small and hot tub was crowded

with shuttle service to cruise port so we didn’t have to uber

very homey super comfortable bed loved the room spa was amazing

to this wuhan virus, the pool, spa and restaurant were not open to the public

i wish the pool and gym to open

pool hours didn't start until 10 am which was a bummer because my kids really wanted to swim but the evening

room service was very good and the staff very helpful

spa was half full and cold, no mention at check-in when asked front desk for towels

the staff turned on the heater in the spa it was great

with good weather going to waste , no notes made on website during booking, and bath was old spa with part

very disappointed that the spa does not get warmed up until after 4pm

spa was nice

the spa tub was a good bonus and reason i booked .

spa tub

the management and spa were great!

spa was disgusting ended up cleaning it and not using

the king suite with the spa in the room was neat and the room was nice and spacious.

pool and spa were clean and the maids did a great job

spa was down our entire stay

room was not upgraded, bad fridge and baseboards cracked, ripped curtains, spa was out of order, no hot water

the jacuzzi/spa was nice but

the last 7 years and i am pretty knowledgeable on pricing, deposits, booking options, parking, spa treatments,

pool and spa well maintained

and spa

the spa was dirty

bbq's in pool area would be great additions

no grab bar in the tub, almost fell.

spa issues

spa was over crowded with children since pool was freezing

the heated spa and breakfast

was comfortable, love having refrigerator and microwave in room, guest laundry was conveniently located

were nice the pool was open and we'll be back later this year because my son loved the hotel

we enjoyed the breakfast and the pool

parking

wifi was slow and difficult to log on

came to visit our kids

quite room several restaurants within a mile starbucks and subway in same parking lot

thought it had a spa bath but it didn t

very low water pressure, spa tub didn't work, had been given another room

i had payed for a spa bath room and the room they assigned me to didn t have one

pool was clean

also, the pool and laundry machines didn't work or closed down

spa tub was not working how it should

the spa tub was the best couldn't stay out of it which i truly needed

we came here specifically for the spa tube however, it was very dirty and gross.

it had a pool but no spa or jacuzzi

instructions for spa