is no wifi available and often we could not get mobile reception either

value for money. free rain of house and facilities with an honesty bar for refreshments.

improvement i can think of is perhaps leave some salt, pepper and olive oil in the kitchen

the place was wonderful excellent stay staff really friendly loved the golf course

through the large entrance gates and travelled along the road through the perfectly manicured golf course we

we stayed here 16 years ago and wanted to bring our kids (14 and 11)

the wifi didn't work during our stay .

wonderful fireplaces, good beer, very good supper.

the food was lovely and we enjoyed a nice drink by the fireplace at the main bar

beer garden overlooking the church with a big green area to walk the dog and a play area for kids

everything was lovely about this property. great spa facilities

the spa was everything you need to wind down and the staff were extremely professional and made me feel

spa facilities hit the spot, helping us to relax and fully enjoy the stay

they prebooked a session in the spa and evening dinner

room was excellent, spa was a nice size and not too busy at all

spa was lovely

we didn't use the spa facilities this time

the restaurant served excellent meals and the gym and spa were an added bonus.

we came to spend weekend of spa treatment including green apple massage and left relax and very happy

pool are and spa was a real luxury after a busy day

we suspect it s coming from the kitchen sink or bathroom but the entire room smelled so bad it was a rough

lovely breakfast

really enjoyed our stay, the accomodation and breakfast was lovely as were the owners and their dogs

plenty of parking

breakfast was of a good quality and staff were very friendly and helpful

were under the impression that there would be an in-house spa treatment facility

we paid for spa treatments in our room and had, dined in the restaurant with was excellent and used the pool

a bit of a nuisance and it would be helpful to have more toilet roll, particularly as we had 2 kids with us

of the property are absolutely fantastic with a big chess board and jenga helping keep the kids entertained

a bit of a nuisance and it would be helpful to have more toilet roll, particularly as we had 2 kids with us

spa and pool facilities also excellent

the spa was great and the hot tub included with the room was lovely to use when we wanted it

spa was lovely too

were just perfect, with the temperature very pleasant although i didn't take advantage of the spa treatments or

room was superb and so spacious

the wifi in the room is very weak and need boosting

parking is limited both at the property and locally (unless you park in town and walk up the hill

breakfast was great and great value

wifi was moderate, parking can be a challenge.

the food was incredible both the evening meal and my breakfast, full of flavour and cooked beautifully

lovely pool and spa which we used very happily

i was greeted by friendly receptionist sue who gave me advice on the sauna and spa facilities and the history

on reception was extremely accomading, very friendly and made our stay even better, the spa area could do with

50 return into bath spa i visited for the bath christmas market, same night nothing in city under 200 with

as hotel guests you also had full use of spa facility

room was very spacious and the bathtub was lovely for a little spa moment

parking and location . tricky parking and turning

great hosts, friendly and helpful staff, excellent food and car parking.

great service at the bar and in the restaurant, prices reasonable

wifi is free

treatments in the spa and advice and follow up given after the treatment

the spa was great and good facilities lovely indoor pool, sauna and steam room, plus great outdoor pool

we had very enjoyable spa treatments

amazing country hotel. great spa facilities

special thanks to rumi at the spa for an excellent massage i ll be back

the breakfast bar was limited but plenty, especially as we d been out for a big meal the night before

staff were very friendly and helpful. beds were very comfortable. breakfast was delicious.

no information about anything from the over busy bar staff i had to wait until they had time to show me to my

the food from the bar downstairs was fantastic!

) wifi was a bit ropey

information about bath, places to go, where to eat etc including discounted access to thermae spa which we took

friendly owners, nicely decorated large room with ensuite, free wifi

wifi could be better

the golf tips were also appreciated

) 15 mins from bath spa uni, so really close for visits

parking was good

stylish room, comfy bed, decent shower and bar and restaurant downstairs

had a problem with the wifi log in as we would have had to create an account that we didn't want to do

really happy with the bar downstairs too

i was too lazy to go down and ask so i went to the spa looking like i was wearing a ten tear old's robe

only small point of note was the water temperatures in the spa - too warm in the pool and cold in the jacuzzi

the room upgrade was beautiful, the spa and treatments were fantastic

great location and loved the spa amazing food

the spa was first class and the staff were very freindly

walk from bath spa station although is slightly uphill with luggage

to dislikeud83dude0a, everything was great, spa treatments amazing, lots of shops and the royal crescent was

xmas market and bath town and restaurants also therme spa baths, brilliant

touches from chocolates to maps to discount vouchers for bath businesses such as the thermae spa and many

to bath centre and spa is excellent for walking 15mins to all amenities

we were lucky enough to have a fab four poster bed and spa bath

the only problem we had was we were told we had a spa bath but it didn t work and there is not a separate

welcoming staff,good breakfast and an extra hour in the thamae spa just for staffing at the oldfield

poster bed was excellent, spa bath was super room size was fantastic along with the decor and quality

rooms are spacious and beautiful, the spa bath was amazing and so was the breakfast

good price. right next to bath spa station. very friendly staff. comfy bed.

but its real attraction was being literally over the road from bath spa rail station and perfect for central

the hotel was across the road from bath spa station which was great as we travelled to bath by rail

fab location very near to city centre/our concert venue & bath spa train station (partner has had 2 strokes so

is perfect, just opposite bath spa station

the location from bath spa station was amazing

is such a convenient location, right between bath spa train station and bath abbey the property is clean quiet

would have been nice if there were pool or spa facilities

staff, unique rabbit warren of high end boutique eccentricity, really close to station and spa and all the other

pro: located a stone throw from bath spa station and a short walk to the main shopping and f&b area

would be better if hotel guests could use the spa as much as they like rather than at set times

bed was very comfy, bedroom and bathroom were a great size, also enjoyed using the spa and the hotel bar had

spa was outstanding and treatments were excellent , and location and service were perfect

the staff were exceptional, the hotel was really clean, lovely spa too

the location is totally central, and the bath and spa services at this hotel are excellent

impeccable location opposite thermae spa and in central bath

right by the thermae spa and roman baths and all of the shops just around the corner but it is so peaceful and

the location couldn't be better, between the fabulous thermae spa and the incredible roman baths

the wifi was a tad slow

it was spotless and very comfortable, and the guest laundry was a bonus

the jane austen centre was 5mins walk, the roman baths and thermae spa were 3mins walk

chose this hotel because it is located close to the thermae bath spa

liked the closeness to bath spa, and to the spa facilities themselves

location a few minutes walk from bath spa and shops, bars & restaurants and about 10minute walk from the train

a wonderful breakfast and even a little bar in the lobby made for a very comfortable stay

and a spotlessly clean spa and pool

friendly staff, spa facilities fabulous and a great location

good breakfast, nice swimming pool and spa area which the kids and we really enjoyed

the spa was a real highlight , perfect for relaxation and unwinding

thoroughly good stay, with great pool/spa facilities and great staff. a real winner ud83dude01

advised with use of spa but. it made clear it was so far away and at an added cost

room was very spacious with beautiful high ceiling and decor

my mistake but expected a room with a spa bath

comfortable and the staff are very helpful, close to the spa and town center

location of hotel superb - easy to get in to the centre of bath, and easy access to bath spa station

i checked in at the droitwich spa holiday inn express the previous evening and was not subjected to any such

10-15 minute walk from bath spa train station

location is a bit far away from bath spa train station, around 15-20 mins walk

only 10mins bus from the bath spa station

is our third stay whilst visiting bath spa and as always we had a comfortable stay

location for visiting the thermae spa first thing in the morning to avoid the queues

short distance to spa and town centre for the market and town centre and train station

we attended a wedding at the bath spa and the hotel was very close

city centre & short walk to the spa friendly staff

central - only 10mins walk to bath spa station

nothing really. i would have used the spa had it had a sauna , pool or steam room

the spa at the hotel is amazing, central location, close to everything

nothing - our stay was perfect. we hope to revisit once the spa is ready!

hotel - its been recently refurbished so everything was new and the spa facilities were excellent

walk from bath spa train station to francis hotel

spa like feel to the place, staff that were the kindest, excellent bed and en-suite, generous and

yard is ideally placed for our visit to the thermal spa just 10 to 15 minutes away

the central location of the hotel allowed us to easily explore bath, use thermae spa and enjoy the vast array

service at both the bar and for breakfast was outstanding

the downstairs lounge/coffee bar had a great drink and snack menu

the spa was extremely relaxing and top service

we highly recommend afternoon tea at the hotel as well as booking spa services

the beds and pillows were a slice of heaven and the spa was amazing

think it would be great to have a way to add gratuity to your spa treatment

spa and sauna fabulous very impressive fit out with stylish art pieces no expense spared really

bridge and the weir with a fantastic selection of restaurants and just a 15 minute walk from bath spa station

however if you are looking for a hotel with 24 hour service, swimming pool and spa this is not for you otherwise

we usually stay at the bath spa hotel but we weren't using all the facilities so we felt it wasn't good value

breakfast is especially beyond expectations

the wifi network is not always stable.

roman baths, thermal spa and many more

it was in a lovely, quiet location, within walking distance of bath spa railway station and the guildhall

not have been better , the best i have ever come across, such lovely touches , like fresh bath spa water and

henrietta house was an easy walk from the bath spa train station (approx

for someone who prefers to eat midnight it will be good, also they said they shall be adding a spa soon

it is a shame the hotel does not have a small spa or beauty salon

were able to check in - gentleman on the desk found us two ready rooms as we were going to the spa and we were

there need to be more adjoining rooms and perhaps a spa facility onsite.

the italian head waiter for breakfast is expectional and is a credit to the hilton hotel, very friendly and

breakfast was cold and we arrived 50 minutes after start time

perfect location amazing hot tub and spa rooms. absolutely perfect.

spa was brillient and perfect for what we wanted room was lovely

pillows were not comfortable and the spa massages were not worth the prices as came out feeling like we had just

the spa facilities and outdoor heated pool

absolute best thing was the spa (mostly due to the ridiculously comfortable robes

was fabulous, location perfect for visiting the town ,shopping or the spa and the hotel itself nicely

breakfast did have to be pre-ordered the night before but was cooked fresh when we arrived at our

there are lovely gardens to relax in and it s in a perfect location with the added bonus of parking on site

wifi didn t work in our room and adding 20 per day to park seems a bit mean when the hotel is

the wifi is quite weak in our rooms.

feel the spa could have been bigger

the spa was amazing

of most fanatastic experience i ever had, everything including breakfast, spa and services was perfect to

everything was exceptional, the service, the rooms, the spa and the food

spa was a little smaller than expected, but the overall experience at the hotel was still 10/10

beautifully decorated hotel. good location in bath close to city centre and bath spa university.

breakfast excellent staff friendly and welcoming cleanliness outstanding rooms beautiful and very

parking onsight was great

breakfast was plentiful and delicious

free on site parking and cheap enough to get uber back and forth or walk if weather

the spa is incredible and it was so relaxing to enjoy the various treatments i booked (my advice is

luxury hotel with nice spa and attractive grounds. everything you hope for in a fine hotel.

the spa is a dream

beautiful grounds and house. the spa facilities are beautiful.

beautiful room stunning hotel lovely spa very friendly staff

location only 20 minutes from the bath park and ride and bath spa university

lovely rooms great bar staff and food

the wifi could have been stronger in the restaurant.

great parking facility and electric car charging point was great as we had travelled in our electric car

was perfect, however as the hotel allow pets, i thought there will be a designated area for them outside, however

beautiful quiet setting just outside bath - perfect after a day at the spa - nice and friendly

room upgrade paid for but; broken spa bath shower head of the fixed above head height type on a wall and was

it was however let down by a non functioning spa bath with a shower that was erratic in temperature

the spa bath did not work which we were really looking forward to using.

this room had a spa bath but it didn't work

only gave hot water for a short time & spa bath wasn't working but the owner paul apologised & said he was

illuminated spa bath

wifi rather slow, and my o2 mobile signal was poor

good parking facilities

a cosy, character property. secure parking for cars. paul the owner was lovely

access, parking

the parking was a little cramped

the wifi connection is rather weak.

wifi did not work

wifi reception was ok.

location also perfect for visiting bath spa uni

value for money for where properly was and the proximity to bath spa university was excellent

nice and close to bath spa uni for dropping off

weekend, all the rooms were scrupulously clean, holly and her staff made us all very welcome and breakfast was

dog was welcome in the pub bar where food was served