the pool and spa area were fantastic.

breakfast and perfect swimming pool with a hot tub,we enjoyed

need hp sauce at the breakfast but that breakfast was wonderful.

the wifi basically didn't' work in the room and i don't know if you were supposed to pay for it

when i was there recently there was no parking because the hotel was full

was having sex in the spa pool when we came in to swim with two little kids

wifi did not work.

hot tub, wifi, gym, location, separate area set up with microwave, coffeemaker like a little kitchen cubby

great location and good staff. free car parking

my husband and son enjoyed the pool and i used the gym

easy check-in with great staff. nice room with easy access from parking lot.

if the hotel was pet friendly and was told yes

location and pet friendly

they didn’t have any water bottle to sell. my kids dodos t have water during the whole stay.

the location, the parking and wifi are free

it took almost a hour to fill the spa tub as well as the shower not enough pressure

loved having our own kitchen facilities. makes life so much easier.

full sized fridge and kitchen were nice

breakfast was delicious, the pool was great, the staff were very helpful and friendly.

we didn t realize when we booked that the pool was closed, wish we could have used it.

pool and spa were under construction- was not able to use

the location is very convenient and plenty of free parking.

parking under construction making it very difficult for those us with with walking disabilities

location is great. close to the mall & restaurants. friendly staff. nice to have a pool & gym.

room service (or at least, i was never able to get through the the kitchen staff (phone just rang

no spa available

because of covid there were no spa pool

the advertised spa was out of order and the sign was not new

advertised on site, gym included and spa also the breakfast was supposed to be included

quality inn kitchener, was the exception

the bed was very comfortable and the bedding was spa like

pool & spa were great

the pool is good, but they have taken out the spa (covered over with cement) and the sauna did not seem to work

pool could be about 5 degrees hotter as the kids got cold fast

crown plaza has a proper restaurant/ bar, and the breakfast buffet was huge and of great quality

needs stronger wifi but still very good.

rooms having a little kitchenette in them, access to pool an gym during the hour's, all staff make u feel very

the kitchen had a stove and we cooked some tacos

we enjoyed the breakfast and the kids loved the pool

location, pet friendly, friendly staff, laundry facilities and breakfasts all make this a very good

location and really good amenities including pool and spa tub

spa tub in room which was nice but when done a malfunction caused it to come back on every ten

we spent most of our time visiting the pool and hot tub

timmies right beside dennys down the street we booked a 1 bedroom suite lots of space nice little kitchen area

kitchen staff were nice but not that friendly.

the complimentary breakfast offered a wide variety of foods and beverages

view from our room looked an industrial parking lot

it was not make up but moisturizer that is tinted and i explained that it washes off in the laundry

good pool (our grandsons came over for a swim and we enjoyed the hot tub too)

my grandkids loved the pool

nice pool/spa/gym

there seven occasions and the pool and gym area has never been working properly

room service didn't record my room number correctly and i waited over an hour for my sons dinner

is a temporary gym, poorly set up in a conference room, with poor covid protocols (no wipes for cleaning the

ambiance of hotel location is good-central a lot of disabled parking available pool, sauna and gym

room we were in had no windows, only skylights in kitchen

full kitchen

check in was was easy peasy even wit the full st patty's day bar

to have a full kitchen was amazing we forgot our breakfast items :( at home to make breakfast but loved the

checking in at the restaurant and bar with my luggage.

some noise from kids.

we enjoyed the pool

sound proof needs improvement. we heard kids running around in the next room .

i used the gym and was happy to have good equipment.

breakfast was good variety. the hot eggs, ect. weren't very hot. overall very good.

com and paid for a superior king room with spa bath and fireplace but when we arrived we were given a regular

had a king suite with a spa bath

location. easy parking. a bit expensive for pets but workable

location for us, very clean, staff excellent, kitchen in room very handy

the wifi was slow

booked the room with the spa bath and the bath was super super small, there is not way to fit two people in that

the fireplace was nice

the wifi was strong which was what we were looking for

excellent room, great facilities, including the gym, pool and breakfast area.

fun pool not deep and perfect for kids

then i was placed near a rowdy hockey team with screaming kids running down the halls and parents sitting out

the food, toiletries, towels in the gym and sheets all seem like retreads

the parking lot light was shining in our eyes and the curtain didn't close to blough it out.

found wifi slow to respond

the pool was open and the kids loved going for a swim

pool area was wonderful although the spa could have used a good scrubbing

it was only on the last day that the spa pool was actually hot

water in the whirlpool hottub spa whatever that was

hot tub spa nice

we were given a room on main floor with direct access to a play gym for the children

in room with king bed and spa tub

rented a king room with a spa bath, which costs more than a regular room

we checked in, we stayed in our coats and boots for a good hour before the room warmed up, the spa tub was just

free parking and wifi

great stay and even asked for a late check out.

staff were excellent, rooms lovely and clean, spa facilities great. parking great.

i loved our room with the spa bath very nice and relaxing

great service and housekeeping. pool and spa included, even sauna. excellent internet. quiet.

water in the pool/spa had a slightly odd smell

the spa and pool are very good for relaxation

loved the spa bath.

wifi wouldn't work and we had to park across the street and couldn't find the door to get in

the pool and breakfast was great.

they even helped our kids make their waffles

clean hotel, good breakfast and gym facility.