the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

the price of accessing the spa area, which is 20eur for 1 hour.

spa time limit is just one hour

also highly recommend booking the spa service, the staff was very attentive and professional

the spa was a a nice addition especially on a colder evening to come back to

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

the food was super and the spa was great to start the day before breakfast

the gym, the entrance, the spa

great gym and spa facilities and fantastic breakfast

spa not operational

we ordered a pizza through room service

i found myself having to go to the hotel bar each morning to purchase a coffee to go

not far from city center. has a gym.

steam room / sauna was out of order, the gym equipment are ancient

clean hotel with spa and gym, perfect location, delicious breakfast (great coffee and juices, high quality food

it was difficult to get access to the spa but that s my fault for not prebooking.

spa was busy

the spa was fabulous

perhaps book spa treatments before arrival?

on the friday night, might have been after an event - it seemed to mostly be families with young kids, not

wifi signal is very week in some rooms, the only place where i could connect was in the hall

the wifi dropped out at times.

nicely decorated room;very near the old town;friendly and helpful staff ;good wifi

staff, easy parking lot just behind if you arrive in time for a remaining spot, good wifi, quiet,

good gym

so the only thing i'll say is that the gym was unavailable

location of the hotel, closeness to guggenheim museum, the river, kids playground, funicular and train

cafe and room service unavailable on sunday

there was no room service menu although there was room service available

even a small spa or spa facilities would be a great addition.

disappointed gym / spa facilities not open but understandable in covid times.

was poor - food under cooked was returned to kitchen 3 times - whilst the meat section was being re cooked the

great location for restaurants and the guggenheim. very comfy room. good service and good gym.

great location, great breakfast and great service

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

the spa pool access costs 20 euro, but the spa is lovely - well worth the

great service and the spa is very good.

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

gym not a part of the hotel but massive with excellent spa area

this time we used the spa (petite and perfect) and ate at olio, the restaurant

spa did not open early.

loved the spa like bathroom and shower with glass view to room and window

spa was not easy to reach, warm red wine at the bar

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very,

shower in the spa after the sauna/hammam

the spa and massage treatments were excellent and the welcome drink was a nice touch

the spa was wonderful the guys there helped as to relax and to feel special

spa and kindness of staff

rooftop pool paired with the spa facilities were great

spacious bathroom

room quiet and beds comfortable. spa and pool good. breakfast excellent

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

no room service menu

the spa and gym facilities were also very

wanted to get a spa treatment in the evening at 8 p

the bed was very comfortable, and the gym was pretty well equipped and clean

unfortunately room service menu is terrible - we were a bit shocked given the high quality of breakfast

good gym and average breakfeast

staff was kind, parking was easy

the wifi (without password) worked though i had to go back down and ask about it

friendly people. nice comfy room. parking space.

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

parking is easy, check in was smooth

we were not met by concierge, no luggage racks in room, no way to indicate room occupancy, no spa/restaurant

the spa services were exceptional

a price tag of almost 800 incl breakfast in august the spa should have been included

there was a charge for spa usage incorrectly applied to our room (this was quickly rectified by

surroundings staff simply brilliant breakfast choice incredible attention to detail staff anticipate your every

large & clean swiming pool

the pool with a view and free wifi added to our comfort

beautiful, green location with a lovely pool, amazing rooms

with owners which we generally like to have when travelling to know the city & tips regarding bar & restaurant

the rooms were very comfortable and the pool and garden is very nice

wifi didn't work

place will definitely be back lovely service clean delicious breakfast clean spa perfect

the spa was closed due to maintenance and there was no morning yoga

spa we booked was very good and staff were lovely

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

the spa was only available for one hour

we had to leave early in the morning and we not able to eat the breakfast provided but we so wish we would have

facilities including the jacuzzi and the dry sauna as well as a small little gym

breakfast was ok, the surrounding was nice if you search clam and nature.

clean, beautiful furnitures, spacious, nice view, great breakfast

good buffet style breakfast