nice house with a kitchen nearby the pool dedicated for guests where you can store & cook your dinner

the pool with a view and free wifi added to our comfort

the rooms were very comfortable and the pool and garden is very nice

the pool with a view and free wifi added to our comfort

large & clean swiming pool

he didn't greet me, didn't offer the breakfast, didn't give me the wifi password till i came down and asked

lady in reception and running the bar in the evening was excellent

the bar had a good selection of tortillas and pintos- for both lunch and breakfast

only a few minutes drive to the top of the bilbao funicular railway where there is free parking and every 15

friendly people. nice comfy room. parking space.

as we went during the quiet season we were alone and they made us a lot of food for breakfast regardless which

great breakfast, nice host, easy to find.

the breakfast was amazing!

we had to leave early in the morning and we not able to eat the breakfast provided but we so wish we would have

free parking

the gym was not available during our stay

junior suite perfect for a family (two kids)

junior suite perfect for a family (two kids)

the wifi was excellent

wifi!

has spa for extra fee, bar, restaurant

gym not a part of the hotel but massive with excellent spa area

we were very satisfied with our stay! great hotel, good breakfast and amazing spa swimming pool!

massages available in the spa on the saturday we were there, although we later found out from a taxi driver that

gym and spa are excellent

spa did not open early.

loved the spa like bathroom and shower with glass view to room and window

spa was not easy to reach, warm red wine at the bar

this time we used the spa (petite and perfect) and ate at olio, the restaurant

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

perhaps book spa treatments before arrival?

clean hotel with spa and gym, perfect location, delicious breakfast (great coffee and juices, high quality food

it was difficult to get access to the spa but that s my fault for not prebooking.

the location was great and the spa facility superb!!!

spa in house

spa not operational

next to no wifi despite adverting wifi at booking.com

no pool, wifi wasn t very good, especially in the evening.

gym doesn't open until 1000h. shower was a tad narrow.

we tried to check it out and it turned out they meant a hot shower cabin in the gym on the 7th floor, but there

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

the price of accessing the spa area, which is 20eur for 1 hour.

also highly recommend booking the spa service, the staff was very attentive and professional

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

spa time limit is just one hour

wifi didn't work

spacious bathroom

rooftop pool paired with the spa facilities were great

room quiet and beds comfortable. spa and pool good. breakfast excellent

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

wifi in the room is abominable

disappointed gym / spa facilities not open but understandable in covid times.

even a small spa or spa facilities would be a great addition.

is a scope of having more variety in the breakfast buffet

the terrace bar was a nice oasis

united match in the bar as i am an avid football fan

on the friday night, might have been after an event - it seemed to mostly be families with young kids, not

wifi good

staff, easy parking lot just behind if you arrive in time for a remaining spot, good wifi, quiet,

room which had large beds, a very nice bathroom and shower, a mini fridge, air conditioning, and wifi

location, friendly staff, fast and reliable wifi

the food was super and the spa was great to start the day before breakfast

the hotel is fabulous which includes a lovely outdoor swimming pool, spa facilities and fitness center

great gym and spa facilities and fantastic breakfast

- and we also enjoyed the spa and the breakfast

the spa was a a nice addition especially on a colder evening to come back to

spa and kindness of staff

the spa was wonderful the guys there helped as to relax and to feel special

the spa and massage treatments were excellent and the welcome drink was a nice touch

shower in the spa after the sauna/hammam

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very,

the spa and gym facilities were also very

wanted to get a spa treatment in the evening at 8 p

wifi was very poor and if you wanted better you had to pay

clean rooms, friendly staff, coffee machine in the room, separate toilet, access to gym

near the guggenheim the breakfast was super wifi was fast cause we were there on a sunday, street parking was

place will definitely be back lovely service clean delicious breakfast clean spa perfect

the spa was only available for one hour

very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

the spa was closed due to maintenance and there was no morning yoga

spa we booked was very good and staff were lovely

a price tag of almost 800 incl breakfast in august the spa should have been included

we were not met by concierge, no luggage racks in room, no way to indicate room occupancy, no spa/restaurant

the spa services were exceptional

there was a charge for spa usage incorrectly applied to our room (this was quickly rectified by

the pool was very relaxing, pool bar food was very good, and the staff was very warm and on top of everything