very new and the spa was fantastic, also the location and the atmospher was perfect!ud83eudd73

great vegan lunches, the spa was wonderful, morning yoga and my kids loved the skate paths

spa we booked was very good and staff were lovely

the spa was only available for one hour

place will definitely be back lovely service clean delicious breakfast clean spa perfect

wifi didn't work

a price tag of almost 800 incl breakfast in august the spa should have been included

the spa services were exceptional

there was a charge for spa usage incorrectly applied to our room (this was quickly rectified by

we were not met by concierge, no luggage racks in room, no way to indicate room occupancy, no spa/restaurant

bar again beautiful but again staff just need a bit more training

the pool with a view and free wifi added to our comfort

the pool with a view and free wifi added to our comfort

with owners which we generally like to have when travelling to know the city & tips regarding bar & restaurant

the rooms were very comfortable and the pool and garden is very nice

beautiful, green location with a lovely pool, amazing rooms

room quiet and beds comfortable. spa and pool good. breakfast excellent

rooftop pool paired with the spa facilities were great

spacious bathroom

spa and gym area great - beautiful lobby - availability of drinking water and snacks - amenities in

good wifi, clean room and helpful staff, location just off the main street ok

this time we used the spa (petite and perfect) and ate at olio, the restaurant

spa did not open early.

is superb -the room is superb -the breakfast is superb -the staff is superb -the spa is

spa was not easy to reach, warm red wine at the bar

loved the spa like bathroom and shower with glass view to room and window

free, on-site, easy parking - super extra amazing

great bar serving very reasonably priced food

wifi wants great but that s ok for the level of all other services

only a few minutes drive to the top of the bilbao funicular railway where there is free parking and every 15

there is a nice free parking (great for me, as i was travelling by car) with nice wide prking

wanted to get a spa treatment in the evening at 8 p

the spa and gym facilities were also very

good tv, good mini bar and excellent service

room service does not serve the full menu 24/7

gym was clean with good selection

the spa was wonderful the guys there helped as to relax and to feel special

i did ask but the housemaids were a bit reticent to give them, even after leaving a note in spanish - very,

the spa and massage treatments were excellent and the welcome drink was a nice touch

shower in the spa after the sauna/hammam

spa and kindness of staff

junior suite perfect for a family (two kids)

cafe and room service unavailable on sunday

hotel was very good and the service of their staff ( oksana at the front desk and ruben at the bar ) made our

also i was pleasantly surprised by the gym

it comes with a good wifi connection, i was able to join a conference call without problems during my stay

it was difficult to get access to the spa but that s my fault for not prebooking.

access to spa facility was additional cost on top of pay for stay - bit

spa in house

spa was busy

the spa was fabulous

disappointed gym / spa facilities not open but understandable in covid times.

even a small spa or spa facilities would be a great addition.

wifi very

wifi was not reliable on the mobile phone, but on the laptop it was really good

room service

spa not operational

we tried to check it out and it turned out they meant a hot shower cabin in the gym on the 7th floor, but there

early check in helpful as we arrived on early boat at santander

local buildings, no light coming in, and a constant , regular water valve topping up all the time gym was very

really nice, good breakfast, good staff, early check in and late check out, good location

very friendly staff that spoke good english - ambience of the hotel and the room itself - gym and spa

the room was spacious, quiet, and impeccably clean, with a big, super comfy bed that made for a great night's

also highly recommend booking the spa service, the staff was very attentive and professional

the price of accessing the spa area, which is 20eur for 1 hour.

spa time limit is just one hour

great gym and spa facilities and fantastic breakfast

the gym, the entrance, the spa

great location, rooms were clean and quiet, super friendly staff, great spa and swimming pool

the spa was a a nice addition especially on a colder evening to come back to

- and we also enjoyed the spa and the breakfast

gym and spa are excellent

the spa pool access costs 20 euro, but the spa is lovely - well worth the

has spa for extra fee, bar, restaurant

also nice kitchen, i enjoyed it, state of the art facility gym and spa i spent most time there

massages available in the spa on the saturday we were there, although we later found out from a taxi driver that

location, friendly staff, fast and reliable wifi

wifi signal is very week in some rooms, the only place where i could connect was in the hall

on the friday night, might have been after an event - it seemed to mostly be families with young kids, not

wifi good

nicely decorated room;very near the old town;friendly and helpful staff ;good wifi

we had to leave early in the morning and we not able to eat the breakfast provided but we so wish we would have

facilities including the jacuzzi and the dry sauna as well as a small little gym

breakfast was ok, the surrounding was nice if you search clam and nature.

clean, beautiful furnitures, spacious, nice view, great breakfast

good buffet style breakfast