everything in the spa needs to be booked a couple hours in advance and you can t just use the facilities

great sauna/spa area, they heated it up for me after closing time, gracias!

excellent pool. nice selection at breakfast. really friendly staff

plenty of free street parking, coin laundry

the resort contained everything needed like laundry, table tennis and a gym

hotel is beautifully located and its spa provides a great range of facilities; outdoor and indoor pools have

location over looking the sea, minimalist, spacious and comfortable room with a great balcony, lovely pool and

spa team made a couple of errors with my booking and didn't check in for any injuries or concerns

quiet, great location, lovely pool area and spa and just next to the beach and the natural sweeping pool

and helpful, the restaurant was very good and offered personalized options, and the sauna and spa facilities

love this hotel have stayed many time very clean good breakfast used spa this time very reasonably priced great

the associated spa is well worth a visit, i was in the middle of a running holiday and took the opportunity to

i stayed in 4 hotels in tenerife and this one i liked the most. the spa was also very nice.

they have a good spa area and a little baby gym where u can use some stuff

pet friendly we will definitely be back and so will harvey also have to mention the gorgeous spa and service

main culture areas as well as bars and restaurant areas( within a few mins walk ) hotel room was spacious and

spa and food

nice spa and free yoga and pilates lessons.

highlights include the fantastic gym (rarely seen such a large gym in a hotel), and also the spa area looked

didn t like that you had to pay for padel, the extra spa costs and that there were often no seats in the sun

facilities the location the spa and jacuzzi and sauna and the staff

we had free access to the spa which included sauna, jacuzzi and gym

wonderful spa and training facilities

a relaxed hotel, the staff are friendly. spa and mini gym - very good.

spa with whirlpool and sauna

hotel is a bit old school but has everything you need - pool, entertainment, snooker tables, bar, karaoke ;)

the bar service was terrible. no table service and drinks in plastic cups.

nice pool & gardens & excellent breakfast

entertainments (bar, pool table, club, shops, gym

the breakfast was fantastic, the dinner was great

unfortunately spa facilities were disappointing , not worth a discounted price ud83dude1e

large part of the spa didn't working due to water problems and the lady there spoke just spanish

we also had a relaxing massage at the spa by eric which was great

spa and the gym should slightly improve, just because it looks a bit outdated

spa facilities not great and small and very dated

the spa is just the best - high quality equipment, bubble beds, jacuzzi, massaging jets, hammam, sauna

the spa is top notch, the breakfast/dinner quality as well

30am spa - one of the best i have been in

spa is lush, as is the food (and unlimited sparking wine at breakfast

the pool, spa and rooftop jacuzzis offer plenty of relaxing options

the spa area was closed due to covid even if it was advertised as open before booking

no parking - difficult even to drop off limited spa facilities

who likes massages, i can recommend the aroma spa nearby

the breakfast is amazing and the staff is super friendly

wifi access was hard and the reception employees were not eager to help with it.

you get a free 90 minute water circuit access in the spa and also access to the level lounge where you can

loved the spa and the fact it was included in my room price

spa on the top floor has a surcharge and should (in our opinion) just be included in the room price

from staff at the reception from the checking in to housekeepers and restaurant facilities and spa were great

you need: a great staff a nice pool an amazing buffet a nice view a peaceful hot spring and spa area the area

breakfasts are first class the spa is exceptional the gardens are spacious and beautiful the staff are particularly

breakfast service atmosphere spa gardens

free spa access zone is quiet and cost

the staff are really great..the spa facilities were excellent.

the spa and treatments are

i liked the person at the bar but i never got his name

the ubication and the breakfast

would be a good extra to have, cocktails at the pool bar better to have made originally and not from precooked

concerning the breakfast room (after a renovation i presume)

i can't name them all but marcos, barbara and tulia were among your staff

there is a spa and even a ping pong table

clean as a whistle and breakfast was excellent

need more bar staff

staff were very friendly and helpful, the location fantastic and ththe pool and garden area are wonderful

the breakfast was fantastic, free towels for the beach and the pool, wifi was very good, rooms cleaned every

the spa is also absolutely worth it and a great place to relax

the only thing i would say is that the area where the rocks are in the spa needs cleaning

loved how good the spa was

the gym and the spa are completely underground so the air is a bit claustrophobic.

great location & very modern, the spa is excellent

spa & jacuzzi at no extra cost

sauna and spa were both good and enjoyable

great breakfast, pool and spa pool

sauna and spa area

really helpful ,attentive, mainly oliver in reception and the housekeeping staff,also pedro in breakfast

room service was during siesta time

loved this hotel, excellent swimming pool on the roof with views of the sea and surrounding mountains

the location, the view from my room, the pool.

great breakfast , very clean room.

rooms very comfortable, very nice breakfast

of you have kids and would like a bit of entertainment this place isn't for you

the pool could have been heated more spoiled the stay

;nice simple rooms,very quiet;tho'a nice happy bar in the evening

size of the beds and choice at breakfast

also breakfast needs some extras like milk, ham, more fruits

that during our stay, the fitness and spa center were not yet open, and some minor renovation work was still

gave me the key to another room where i was able to sleep, returning to the original room before breakfast

of the dining not managed well esp breakfast was a shambles

- the lack of range at the breakfast buffet, was more 3 star than 5, but what was there was tasty

pool area is wonderful with a stunning view, the breakfast terrace is beautiful and has a very relaxed atmosphere

the spa treatments in this hotel also worth a mention absolutely fantastic and very reasonably priced

the spa treatments were also exceptional would recommend you try

wifi did not work at all during our stay

the gym could definitely use an upgrade.

all great, bar prices really good

location in the city with free parking in the street, close of everything and quiet at the same time

amazing breakfast (meaning the quality) with proper local artisan food

i wish the wifi was in the breakfast patio or in

internet speed (hotel wifi connection )was awful, i mean really disappointing

common areas like the swimming pool and the gym are open and closed in a horrible time

the location from bus good choice at breakfast.

no one actually made eye contact or explained layout of hotel and when i enquired about sauna and gym location

small spa in the hotel was a nice extra: they always have some offers for massages

- cleaningness - room comfortable and big - balcony - location well centered - breakfast - spa - swimming pool

the hotel has a spa and two rooftop pools

spa is not for free (15 ), one has to pay a deposit for a towel at the pool as well (20 each)

wifi at reception area only

a little thing really but the wifi was not strong and i ended up just using my own data allowance instead

alberto's bar round the corner for evening drinks and a pizza with a view of the sunset

there is also a swimming pool overlooking the atlantic ocean

you would have to send it to laundry to pay for it

restaurant and its accompanying bar area were clearly understaffed and you could wait ages for a cocktail or a

the same every day, bad coffee and juice, and the gym equipment was very outdated

gym for a hotel, more like a fitness centre

a proper gym which was usually empty, pretty standard but decent and tasty breakfast selection, quiet area,

a proper gym which was usually empty, pretty standard but decent and tasty breakfast selection, quiet area,

a huge cockroach in the bathroom at breakfast there was no lactose free milk

spa is broken

excellent staff, great breakfast well organized

the large pool has warm water and is suitable for kids

gym on the hotel, it is next door and requires an extra payment to use - this wasn't very clear

tennis, mini golf and gym room are given, and are in full use all day practically

were excited to check out the gym since the rest of the hotel was so lovely

morning was mesmerising :) the rooms might have been freshened already, anyway the pools and mini golf are a

lack of wine openers available, had to go to bar with the wine bottle for 4 days

the rooms are simple but really comfortable, the pool area is nice and the bar really good during lunch and

room service did not even make any attempt to fix the problem

initially it was cold in the rooms. the spa area is tiny and is located in a separate building.

spa was nice but really just sauna and changing facilities basic and very small

the location of their spa is rather strange - one has to go outside to reach it

the spa was disappointing as the water was cool and the saunas were only male or female

, that you need to make a reservation for the pool, what the wifi code is, how to then get access to the pool,

the spa is just wonderful, the outdoor pool is lovely and warm

spa & pool are fabulous, water in pool is warm

various places like pool bars and spa and other things to hang out and try

the spa was limited due to covid

water pool and the spa - beware of wearing anything silver in the spa as it will get ruined ( tiffany silver

excellent breakfast

best one of el medano, clean, modern rooms and great staff, nice pool area

you can ask for hot water from the bar but would have liked to be able to have a coffee or tea in the room

hotel had a lovely pool, with plenty of sunbeds

stuff was helpfull, they have private parking