no step in and shower is in corner spa tub

main pool and spa area was not operational during our stay, something that we were not made aware of prior to

in the middle of no where you need a car spa water was cold only one ice machine for 248

spa was not on and pool was to cold

we called room service, lady on the phone was quite rude and short with us other than this we had such a

we had meals and use spa services

quiet hotel with a good outdoor pool, small spa and gym

the staff were friendly and the spa treatments were relaxing

i loved the pool area and the fact they had a casino, gym, and a spa on-site

location close to the stores and little mall also restaurant are nearby, pool was nice restaurant has a great

very old and no elevators to the third floor which was tough with kids and a lot of luggage

free breakfast, pool, ambiance, friendly staff, free shuttle to beach, well maintained

toys for kids at the pool, service

room service food and pizzas good

great, value extraordinary, great room with terrace, pool gym great

ladscape and gardens, inner couryard with fountain and ceramic tiles, the kind staff, the great spa treatments

the spa was incredible

special shout out to the service director, as well as georgina and her magic hands at the spa, and gael at the

the spa was awesome and the best treatment i've ever had.

it has amazing restaurants a 24 hr coffee shop and pizza all night ,a great gym ,and spa available

no charge for parking

location friendly staff good facilities including simple restaurant, gym and pool very good

the wifi was excellent, the breakfast was excellent, the pool and gym are wonderful

on 4th floor wi fi was very bad.aircon in the gym was not working. swimming pool is not good

major, but didn t like the fact there is no vallet parking at the premise

contains four restaurants on site with one open 24 hours, 24-hour room service and a full spa and hair salon

could not view spa menu or restaurant menus on the tv

we went to the spa and could tell it hadn't been used properly in a long time (the sauna wasn't turned on,

the spa center is perfect too

spa & sushi restaurant

great location, spacious rooms, very helpfull staff, free parking and delicious breakfast.

breakfast wasn't brilliant

good gym

nice pool

bed & shower were perfect! breakfast was very nice!

nice room, clean and comfortable. breakfast was excellent, good service.

they allowed me furthermore early check in at 10 am, which was wonderful upon an early arrival in san jose

breakfast was great

floor a little dirty , mostly in the corners all the tables in the bar / restaurant were full of water marks

breakfast was excellent

the spa treatments are available but there is not a practitioner on site so has to be prearranged

details! mini bar in the room and didn't like to hear dogs bark

staff at the reception and in the bar is friendly

the pool area makes you feel like you re on a true vacation it s the perfect escape

the pool is beautiful and very relaxing

good aircon and in a quiet place on the balcony above the beautiful pool where they have 2 inquisitive turtles

is a budget friendly place for multiple people with two bedrooms, and a small kitchen

very nice , helpful personnel, clean, quiet, tasty breakfast, good location.

breakfast was sliced fruit and biscuits with jam which was adequate for one day

in house restaurant, excellent breakfast

hotel was spotless, the staff was helpful and friendly, and the pool area and gym were exceptional

swimming pool, large hot tub

good breakfast but not much choice

staff was wonderful, breakfast was scrumptious. room was very comfortable and clean. ud83dude0a

be nice to maybe have someting like pancakes for breakfast too

it was easier to locate to gold's gym then taxis would come to the right place

i feel safe there for my kids to roam around and o don t

there was a laundry facility available which was very appreciated ($1

casino

safe, free and ample parking

didn t see the spa facilities advertised but, in fairness, i didn t ask

good parking

it was windy when we were there, so the pool felt too cold, but next time we will use it

good breakfast

boutique hotel with a stunning view, beautiful gardens, awesome staff, and a really lovely breakfast

also, the gym was well appointed and the bar small but well stocked

location, rooftop pool, views from room, breakfast, gym, comfy bed, size of room

everything was clean and fresh, the food was actually very good, and the facilities like the pool, gym, etc

hotel do not offer room service all day (starts at 5pm) one day i wanted to have lunch and went to the bar to

prices are too expensive! room service food and beverage menu was not available in the room!

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

no such thing as a wellness spa on the site

the parking seemed secure with a very tall locked gate immediately outside of the building

balcony was so small you could only stand up and barely 2 people would fit, the way they had wifi wires

breakfast was also good

also the spa on site was really nice

we thought we were in for a spa day, but there was only one outdoors pool and then the tiny jacuzzi inside of

everyone was very helpful! btw the spa downstairs had a great masseuse!

we loved having a tub in the room and enjoying the spa and huge swimming pool outside

excellent service, wonderful hearty varied breakfasts, clean spacious rooms, shower, hair dryer, coffee maker

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

the spa and pool area was freezing... we could not use it because it was too cold

no spa options and a variety of menu

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

amenitie, wonderful breakfast options and food, great stay and rental car company on site with excellent value

room service and most of the staff were lovely!

the wifi was fast and our room has been recently renovated

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

earlier room service. my room was cleaned late in the day

pool temperature was cold, only kids would go in.

good location, the room was big, beds comfortable , very clean, nice pool

great breakfast. good value.

breakfast (included) was fantastic, shower was fabulous.

the hotel and pool were beautiful

everything else on the breakfast bar was off limits

i liked it that they had toast for breakfast.

everything else on the breakfast bar was off limits

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

breakfast costed extra money