took me to my rental car even though it had to be picked up outside of the airport kids loved the

laundry here , tv is small , slow wifi , the deadbolt on the door didn t work

wifi is pretty slow for an airport hotel.

great pool and bar in the vicinity of the airport

and service + free transfer to sjo airport + free breakfasts has a good quality + free sauna and parking

i loved the pool area and the fact they had a casino, gym, and a spa on-site

the staff were friendly and the spa treatments were relaxing

quiet hotel with a good outdoor pool, small spa and gym

we had meals and use spa services

pool was great for the kids

main pool and spa area was not operational during our stay, something that we were not made aware of prior to

in the middle of no where you need a car spa water was cold only one ice machine for 248

spa was not on and pool was to cold

no step in and shower is in corner spa tub

beedrooms are too old, need a renewal. we requested towels for the kids but we never received.

ladscape and gardens, inner couryard with fountain and ceramic tiles, the kind staff, the great spa treatments

the spa was incredible

special shout out to the service director, as well as georgina and her magic hands at the spa, and gael at the

the spa was awesome and the best treatment i've ever had.

it has amazing restaurants a 24 hr coffee shop and pizza all night ,a great gym ,and spa available

there is a huge spa tub ud83dude0ai n the room

nice shower and a spa bath

the breakfast was so delicious

walk down to a stream through the beautiful landscaped gardens and make us of the indoor swimming pool

glass for teeth brush is missing pool was too cool to be used

spa was wonderful

more if you're staying in the area); great gardens for the birds; very decent breakfast; good car parking; very

we had a patio overlooking the parking lot but also the mountains which was just fine

the pool and gym are great spots and there is something for the whole family on the menus

we tried to go into the bar at 5pm and were sternly told that the bar would not open for an hour

bonus points for the nice pool/hot tub and the bed was so comfortable

the pool was refreshing and very clean

elevator is a bit small and cramped. and included breakfast was just ok.

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

be nice to maybe have someting like pancakes for breakfast too

nice place, great gym

a day later we received an email bill for room service that we didn't have

there's restaurant and a bar close by

casino

there was a laundry facility available which was very appreciated ($1

in house restaurant, excellent breakfast

we had to leave early so couldn t have breakfast. staff were very friendly and welcoming

good, fresh continental breakfast

wifi was good

breakfast was sliced fruit and biscuits with jam which was adequate for one day

no such thing as a wellness spa on the site

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

secure parking

wifi was horrible, bathroom didn't work properly, same breakfast everyday and coffee was not strong

the staff, location, and breakfast were very good.

there is no gym.in 5 star hotel is unexeptible....

the bar and casino

rooms were super nice and comfortable, plus is walking distance from the mall and the casino is

pool tiles on the top floor has some chirp and after the kids swam, they feet were bleeding

we like the breakfasts, the gym, all the facilities and mainly their amazing beds

could not view spa menu or restaurant menus on the tv

spa treatment for tumeric wrap was amazing

the spa center is perfect too

spa & sushi restaurant

contains four restaurants on site with one open 24 hours, 24-hour room service and a full spa and hair salon

everyone was very helpful! btw the spa downstairs had a great masseuse!

excellent service, wonderful hearty varied breakfasts, clean spacious rooms, shower, hair dryer, coffee maker

we loved having a tub in the room and enjoying the spa and huge swimming pool outside

we thought we were in for a spa day, but there was only one outdoors pool and then the tiny jacuzzi inside of

here before but have not used the spa services including the nail salon which i highly recomend

the room service caprese salad was not good hot water was temperamental.

floor a little dirty , mostly in the corners all the tables in the bar / restaurant were full of water marks

breakfast was excellent

loved the room service food and delivery was fast

great breakfast , good location well appointed rooms

minor issue: one of the threadmills in the gym wasn't working.

wonderful view from the room and from the gym

wifi didn't work during my two day stay. restaurant is pricey.

t like that, the place looks old and tiny, first day was cramped, breakfast area is really small, pool was closed

room service was quick, if overpriced (usual for these types of hotels)

no spa options and a variety of menu

the spa and pool area was freezing... we could not use it because it was too cold

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

breakfast was great ud83dudc4d. grocery store across the street.

irregular hot water irregular room service needs updating

had everything we needed after a long flight - comfy, spacious room, restaurant, pool, gym

nice large room and clean bathroom. pool was fine, gym was good and the bar area ok

staff at the hotel bar were exceptional and very

) with spa pool

the pool and spa was quiet and clean

the jacuzzi spa was quite cold

spa bath was unfortunately quite dirty with soap scum

wifi was terribly slow

at breakfast you need to choose between coffee and juice, whereas i prefer to have both.

very poor breakfast. good service for only club members.

everything else on the breakfast bar was off limits

should have an american breakfast on the menu because a lot of canadians and america's visit there

breakfast costed extra money

the hotel does not have an in-house laundry facilities for the guest

good gym

great wifi

hotel was nice and comfortable. has a gym and an outdoor swimming pool.

clean nice rooms, very good gym! nice pool