the swimming pool water was dirty wish it was more a real pool.

the gym is a little bit tiny

great tv and wifi

no wifi, poor service and terrible breakfast

could use a bigger breakfast selection

covid kids

i had 6 kids with us and everyone slept well and enjoyed the place

close to highway and metro (public transit system) and nice pool.

proximity to the metro. free parking!

wifi was not strong enough for our cell phones and we were on the 6th floor. outdated rooms.

the spa downstairs and the room was amazing!

the pool and spa is great and clean too

spa and pool water were dirty on monday morning (grime/dirt on ceramic, floating *stuff*) but

was the perfect getaway with in room spa bath

minor thing but the water jets in the spa didn't seem to work

there is also a parking area, which is good as well

hospitality from the owners, rooms are clean, beds and pillows are very comfortable, ample parking, and great

the room was in main part of building and was very cute with a small living room, kitchen with eating bar and

free parking, great wi-fi, fresh air, clean room, comfy bed, renovated room, design

stayed in the bungalow, it is very private, clean, with kitchenette, matress comfortable, quiet ocation

we loved being on the first floor because we had the parking space right by our back door

nice hotel is situated near big road but not noisy. wery nice spa and pool. poor breakfast.

the spa worked! good breakfast. comfortable bed. 2nd door to parking lot and private spot.

really liked the pool, spa and sona area

course having a hot tub spa and sauna in one place was beautiful

salt water pool and sauna were clean

i tried to go there on a few occasions and it was either short staffed and it was room service only or closed

restaurant never open. parking lot was very dangerous - inadequate snow and ice removal.

nice clean hotel with lots of parking

also did not like that the water of the pool was to cold

spa bathroom and wonderful kingsize bed excellent location central to everything

would highly recommend booking to go to the bota bota spa (10 mins walk away) through the hotel as they gave

was very comfortable; and the shower was like a spa experience

ive and gourmand for morning treats, cafe stash for cozy polish food and pianist, bota bota spa and many museums

the staff was borderline rude and there is no spa in the hotel when i specifically selected that option

wifi in rooms meant we had to spend a lot of time sitting in the dining room to access the wifi

rooms and bed, very poor and bad breakfast, wifi connection very weak

the free wifi and the cooked breakfast was a pleasant surprise.

wifi is not accessible

wifi was a little spotty

great location, great spa especially paul was exceptional

the spa facilities are wonderful too

got massages at the spa which was 10/10

everything from the spa all the amenities, beautiful room perfect location

husband and i fled our four kids to the oasis of the spa and hotel william gray

clean, comfortable, small kitchenette, attention to detail, lovely and large spa like bathroom

they work with a very nice spa off site, however, an on-site spa, pool, hot tub would be better.

we also greatly enjoyed the scandinave spa and the discount the hotel gave us

the rooms are spacious and clean

i love the small kitchen, so i can have a snack and a coffee, while watching the news in the morning (i didn

was great - well appointed room with a fantastic spa like shower

due to thickness of walls, i think my data and hotel wifi was not the best

was extremely friendly and accommodating, and room was beautiful (with exposed brick, electric fireplace, modern

free breakfast was amazing

breakfast was wonderful with quiche,sausages, fresh fruit, grilled vegitables, fresh baked breads,

spa in the hotel is shabby

of the hotel (street, metro station) very dirty and unsafe at night, swimming pool and spa facility just

the spa didn t work at all, and the water looked very dirty

pool was good size and had working, well-maintained sauna and jacuzzi

the pool is very small...and on the third floor!

terrific workout facility and spa i was at a meeting at the convention center this is really

the pool and gym

everything, booking to checking in to room service, parking to everything

pool is quite small

was nothing i did not like but would of wished that could been available for kids would be a game room and the

breakfast was excellent and served with smile.

loved the gym, starbucks, sauna

the breakfast buffet was very good and the staff were very friendly and efficient at the restaurant

bartender was great

was a hockey team (kids/young teens) staying the same weekend we were there and they were playing hockey in the

enjoyed spa water in the lobby!

kids friendly

spend a night for la nuit blanche and the kids are very happy

spend a night for la nuit blanche and the kids are very happy

pool was a little small, you couldn't really swim if there were kids in it

modern design, lovely small pool not a diving deep swimmimg pool but very serene, spa like

gym equipment old and limited. both saunas broken.

pool area is really busy and kids going crazy in the pool

outdoor swimming pool, good location close to center and eating places, and great equipped gym

love how clean the whole hotel was from the gym to the pool

loved the swimming pool, spa and sauna, as well as the playroom

style and quietness. spa and pool are great too.

new hotel, awesome gym and spa area

room, pool, spa and sauna were great

quiet and modern room, best hotel gym ever, nice spa and amazing staff

pool and sauna and spa were awesome with incredible views

hot tub / sauna was above expectations and it didn't feel like a hotel, it felt like a high class spa with

spa facility

the spa and pool are amazing...

the spacious room

pool and spa is open until 11pm, that s appreciated great bedroom, lot of towels, great

nothing everything was great maybe less kids at spa ! when they are a lot there is no control .

the hot tub (spa) was super foamy (more than usual), which means it hadn t been cleaned after many users

the pool area offered a whirl pool spa as well as the steam room

super location, lovely facilities and high speed free wifi!

great location. nice and comfortable room. pet friendly, even our dog liked it!

rooms are large, beds comfortable, wifi good, staff pleasant when engaged with.

absilutely loved that they were able to accommodate our early check in request

we were able to do it all with young kids in tow

would have liked evening room service, perhaps expected with this type of hotel

onsite spa was not big but nice

is amazing and the rooftop terrace/pool/spa has beautiful views of the city and a very intimate vibe

good: spa was delightful. remote with light and curtain controls was a nice feature.

i loved my facial spa treatment and the jacuzzi, sauna and steam room

the steam bath, sauna and love the spa on the rooftop!

away from home; rooftop garden; year round swimming pool; spa environment; conveniently located in heart of

pool and spa area, excellent and friendly staff, cool hotel design with heated outdoor pool and a park with

small issue with outdoor bar not open when we'd swim at 7... pool is open till 10

the hallways inside hotel were a bit aged and both room service trays and bags of room laundry from house

wifi connection was too weak to use.

did not get to enjoy the spa & gym but the king suite was gorgeous

s too bad the spa is a 10 minute walk away and not attached to the hotel, in the cold weather it makes it less

wish gym/spa was on site

the hotel spa was a short distance away and services are discounted if you re a hotel guest

the room was spacious and clean