loved the king spa room.

i liked the spa suite we were in and also the cleanliness of the hotel.

the breakfast staff, irene and thaddeus, were amazing. the spa was excellent.

great twin beds. loved the pool & spa as well as the excellent breakfast.

spacious rooms and great spa suite.

gym spa breakfast in sheraton

restaurant was not open when the kids were hungry

the free breakfast, wifi and parking was a nice bonus

no laundry service available, only dry cleaning.

room was spacious, had a kitchen area

it was recently renovated and very clean :) the hotel has a starbucks, spa and gym open late ~ can't go wrong

spa bath was hard to use spa bath was very loud tv is pretty old can't watch any streaming apps on

parking was an issue because of this which meant we had to

the staff are always friendly and accommodating, hotel is clean which is important for me, great room service

the marble floors were very nice. free wifi that didn't require password.

the gym and pool are fantastic and rooms modern spacious and very comfortable

there were no batteries in the remote but they brought us some. room service was cold

location close to highways, free parking, beautiful lobby, great employees

the breakfast was below average and the room service was inconsistent and not thorough

room service hours unpredictable, no info

the hot whirlpool spa was 103 and the sauna was over 80 and sat on my towel while wringing out my bathing

pool and hot tub were acceptable but the sauna elevated it to a spa like feel

pool was unavailable at the time of our stay

you have to go through the laundry area to access the pool area

kept taking out my clothes from laundry machine it took over 3 hours and 15

excellent spa alas one has to

when i went to spa at around 6:30pm, it was closed already

wanted a spa getaway but the spa is under renovation and the site unfortunately did not relay this

the kids and my mom were tired and needed to use the bathroom

had to make appointments for pool time and when we got there the pool was absolutely filled with kids and their

i received a drink certificate for the bar (i am accor platinum) which we used in trio when we had dinner

microwave, fridge too small, restaurant too expensive, no room service, no laundry for extended stay

it's slightly pricey considering there is still no room service available and the

was very good, but we picked up dinner to have in our room, and although it was satisfactory, room service with

wish the bar opened earlier

contemplated staying an extra night to be spoiled by the comfy bed and plant based spa soap and bathroom

the pool and spa area was very small

laundry services

we didn t use the pool or gym but the facilities looked great

$35 per pet fee that i was not aware of when i booked

we had a late afternoon flight taking off from toronto international and the late check out helped us have

pool looked beautiful but we were unable to actually force outselves into it because the water was

me and if you don't have wall charger you'll be waiting in line to charge your device with your kids but other

when needed extra pillows, blankets they came immediately breakfast was excellent and the kitchen/dining room

very clean and large suite with kitchen.,,the included breakfast is fantastic.

on website shown the spa tub was not combined in the bathroom was not to happy about that

the spa tub, which i paid extra for, did not work, otherwise the room was perfect.

i liked the spa tub. it was relaxing

the breakfast had a huge variety and the rooms were decent size.

ease of check in location to airport was great and free shuttle kids loved the pool

large pool & spa facilities that are 24/7

pet friendly and nice takeout meal

nicely maintained pool

just kids were loud all night but not hotels fault just rude guest

hotel allows pets, i believe in responsible ownership, someone had a dog that continued to bark throughout the

spa is superb

location airport shuttle spa swimming pool

spa open at 10 should be earlier.

there is also a spa on site as well if you need to unwind and relax

clean room ,good breakfast and absolutely the staff's were warm able ud83dude0b

the location, pool, spa and staff

got a family room ( two adults and 2 kids) and breakfast was included

shuttle bus

the bar was closed, the property was very pricey

lot of noisy kids

pool had a scum line around the surface where kids had written in it with

hotel bar hours. closed at 12pm when many guest was still trying to order drinks

bed is heavenly, well appointed room and spacious, convenient location to airport room service was

great shuttle service

second time we've stayed here in the last six months, it's great and they are very pet friendly

also i arrived early at the hotel and they were kind to accommodate me of early check in

also issued with login into wifi - not a good

clean, friendly staff, amenities perfect with gym and pool

lovely rooms, comfortable beds, good shower, shuttle to the airport every 30 minutes.

didn't get a chance to use the pool

large room spa pools great

we needed a little bit of help since we had a lot of luggage an two small kids

the shuttle got us there very quickly

pet friendly hotel, good location near the terminals.

wifi included in the price.

the lack of towels. no towels in room on 2nd day. no towels available in pool/spa area

loved that there was a pool / spa for customers to use, very much appreciated after a long day of travelling

bed was very comfortable. spa was very good. well worth the price.

and informative staff, free shuttle to airport, nice and clean rooms, swimming and spa

also, providing robes and slippers would make the experience of using the pool / spa much more comfortable as

the spa and the pool and the cafeteria in the entrance a good screen tv size inside the room

grocery store just across the parking lot and fast food within walking distance

the pool. .my comfortable clean room...breakfast in the morning. ...the staff were great. ..

the wifi did not work, and the hot tub was cold and never warmed up.

nice facility, pool was nice. quiet, good parking, comfortable bed, conveniently located.

description said there was a spa and sauna but could not find it

very clean and in a great location. the pools were both big hits with my kids.

change room and some of the indoor pool area could use an update,but nothing that took away from the experience

wifi no so great and indoor pool in winter could be bigger

nothing on room service menu for gluten free person