pool was not open but very clean friendly staff comfy bed very quiet

knocked at 8 am to ask if we require room service to clean up the room

free parking and free wifi

the free wifi was sketchy,

clean and free parking and location

the hot whirlpool spa was 103 and the sauna was over 80 and sat on my towel while wringing out my bathing

pool and hot tub were acceptable but the sauna elevated it to a spa like feel

the pool is open from 6:00 am until 12:00 am which made my kids very happy

there is also free parking and wifi included

and sunday the pool has a baby and mom swim from 11am to 2pm with a half hour set up and breakdown time

wanted a spa getaway but the spa is under renovation and the site unfortunately did not relay this

when i went to spa at around 6:30pm, it was closed already

excellent spa alas one has to

t like you had to book a time slot for the pool would have been better just to be able to go

breakfast was good and the staff were friendly and helpful

it was recently renovated and very clean :) the hotel has a starbucks, spa and gym open late ~ can't go wrong

spa bath was hard to use spa bath was very loud tv is pretty old can't watch any streaming apps on

my husband had to drop me and the kids off while he drove around to find a parking spot

quiet rooms with large showers and comfortable beds. pool are was clean and not busy.

pet friendly

gym spa breakfast in sheraton

pool could have been cleaner

i didn t like is there wasn t enough parking

received complimentary milk and cookies for the kids

booked this hotel as last stopover before flying back to europe mainly for the swimmingpool and gym facilities

i received a drink certificate for the bar (i am accor platinum) which we used in trio when we had dinner

we went to use the gym, and then were disappointed that not only was the pool closed, the men's changeroom was

the facilities were old, some gym equipment not working, housekeeping not consistent

room service and staff were all excellent

on the floor that business people were housed also pet owner was housed and the barking dog left in the room

the pool and spa was clean and at a comfortable temperature

there is laundry facilities for long stay and with children

very friendly & helpful staff, pool was small, but great for our purposes.

choices for breakfast was very limited and if you stay for four nights and get the same choices does not make

found a used mask and dirty laundry in one of the drawers in my room so i am not sure how much cleaning is really

description said there was a spa and sauna but could not find it

exceptional outdoor pool

the kitchen is understaffed

gym and room service

pool was clean and nice

loved the king spa room.

the breakfast staff, irene and thaddeus, were amazing. the spa was excellent.

great twin beds. loved the pool & spa as well as the excellent breakfast.

i liked the spa suite we were in and also the cleanliness of the hotel.

spacious rooms and great spa suite.

the spa is always phenomenal

the spa area and the pool

property, extremely attentive staff, loved the chic bar downstairs and the spa is lovely

one small recommendation is to think about building a finish sauna in the large spa area.

the rooms are beautifully designed and spacious

one thing that i think should improve is wifi

the suites were very clean and room service was very prompt to clean and restock

early check in good location lots of space fridge and plates and forks

nice because it provided us with the flexibility that we needed when it comes to feeding the kids

facilities good including kitchen and there was a laundry facility in the basement

great spa and amenities

information in the room on the spa was incorrect and listed the couples massage as $250 when but when we got to

amazing location pool and spa nice bar and nice restaurant room valet service good

spa was good value and great service

food was amazing, spa was quiet and pool was so warm! beautiful lobby and very nice rooms.

there wasn t availability in the spa unfortunately

the spa is great

would have preferred buffet style breakfast

to improve: better menu better quality food larger selection of wines by the glass in bar on 17th floor better

friendly staff and great timing on room service. location perfect.

of the rooms, amenities, fitness (just enough and clean gym equipment) , coffee hour in the morning and wine

great location, amenities. fantastic breakfast.

was no breakfast

location was perfect for proximity to our kids apartment

wifi not the best

there was also no laundry bags for the wet tools in the men's locker

stayed there 2 times this summer with kids

we didnt have breakfast

staff accommodated a late check out due to spouse's surgery being extended to later in the day.

lacks 24hr room service and no 24hr resturante.

spa available and some nice stores to check out as well

you had to go down to go up to the pool.

well-equipped to cover basic amenities including laundry

we loved the pool

nice pool

spa like area of the pool and sauna joined to the exercise area and upper breakfast lounge

everything, the location, food, staff, pool, spa and sauna. basically, everything... was great.

i really liked that early check in and late check out was complimentary

hotel with the great location and fantastic gym, swimming pool and rooftop view

my only complaint is you're not imposing the 'adult only' unless the kids get rowdy

free wifi

room had kitchenette and washing machine which was perfect with kids location was perfect ,we didnt need the

that is honestly my pet peeve

extremely limited room service, but the room inexplicably had a kitchenete

an excellent overnight stay here to escape my kids/house and it provided everything i needed: a clean, quiet,

didn t like how they didn t have bell service to help with my luggage i was travelling with kids

they loved the rooftop pool (kids are 5 and 7)

room was lovely, bar good, service good

i liked the daily cleanup service in the room, the gym was nice and i liked that it was stocked with water

affordable, friendly staff, brilliant gym, didn t try the bar/lounges but they looked super inviting

see above comment. better parking breakfast availability pool/spa options

hot tub or spa would have been nice!

the room service was quick and the food was tasty.

was only $40, location was great, an uber to the scotia bank arena was only $10, they have a pool, rooms were

not relaxing small tables not enough room for plates with table settings and kids

a uniquely decorated, spacious room with a comfy king sized bed and an oversized chair and ottoman to relax

i love the spa like atmosphere. it s very relaxing and the staff were friendly.

women only spa is lovely, went swimming in the evening in the pool

we had to find out way throu the spa

also to have spa and gym only for women was a bit strange policy

accommodation, aimed at the business market but great for a family on the weekend as it had the kitchen which

late check out

exceptionally clean condo with a well supplied kitchen

gym can be better, some broken machines.

convenient/central location, right by the conference i was attending, pet friendly and daily pet fee is not too

no stove in kitchen 2

no pool but they have a hot tub and sauna in the gym

the hotel requires some upgrades. no room service. no restaurant other than a breakfast buffet.

i was so sleepy and exhausted :(( also, for the rest days of staying, the wifi was terrible and automatically

we wanted to explore toronto, so we came early

also the spa associated with the sheraton is a total disaster

we made 3 different attempts to the spa facility to try to use the pool on the 3rd floor & had our keys

supplement for the restaurant on the top floor (ridiculously overpriced) spa wasn't working rooms are ok but

quality hotel, polite friendly staff, good location, excellent gym and swimming pool with sun loungers and towels

pool is fantastic

having to pay for the spa , saunas

room service, spa and restaurant were amazing

we had a massage in the spa which was the best i ve ever had

everything was perfect ! my wife had a facial in the spa here and loved it too !

at the front desk was phenomenal julia from the spa was amazing the boys at the front door were

like to see ice machine on each floor as well as vending machine for soda & juice steam room in spa would be

we also spent the day at the spa ad it was perfect

moreover, the service we received at the iridium spa and at louix louis was wonderful, i recommend the breakfast

additionally, the pool and spa facilities were poorly maintained and poorly designed, making the experience

on the corner made it difficult to go in, and their aren't a lot of recreational places to go for kids in the

the availability and luxe if the spa was a real treat!

staff was excellent, they offer valet for a fee onsite restaurant and on site spa

view wasn't nice, the restaurant and spa are barely ever open, the construction near the hotel entrance was

i didn't get a chance to experience the spa or the lounge, but i hear they are both

spacious room with a small kitchenette and good size balcony

information about spa pricing etc even though when booking a selling point is the spa

customer service lovely clean hotel excellent facilities spa , pool and gym location downtown

great service and responsiveness from staff, fabulous spa treatments

we unfortunately did not get our spa appointments because they were already booked up

massage in the spa was great but overpriced in my opinion

the gym has everything you need

the pool was too small for exercising but very good for relaxing along with the spa next to it

the pool and spa was a great way to relax after a busy day sightseeing

pool was closed for maintenance.

location, room, breakfast.

we enjoyed the pool