spa was wonderful

on arrival, everything about the hotel, its garden and pool, exceeded our requirements

super clean, excellent staff, great breakfast.

breakfast had good choice. location in quieter area of town which suited us well.

the gardens were exceptional, the room was very big and spacious. breakfast was excellent.

hotels doesn't say the truth about the facilities : there are no spa facilities, no television, gym room is not

no such thing as a wellness spa on the site

no parking, shower on the bathroom doesn t work well. tv doesn t work well

there was a full kitchen, it was not well equipped

breakfast was just regular (due to covid-19 regulations). wifi was poor.

the pool and the breakfast

casino

the first stay was an upper floor room overseeing the pool with good wifi

nice sized pool and hot tub, excellent breakfast, and loved the partnership with gold s gym to utilize during

second stay was a lower floor room not facing the pool and the wifi was very poor: one or two bars and kept

there is a gift shop and restaurant on site and room service is available as well from 4 to 10 pm

i didn't have breakfast

elevator is a bit small and cramped. and included breakfast was just ok.

too many groups of students and kids

pool area was amazing

we loved having a tub in the room and enjoying the spa and huge swimming pool outside

also the spa on site was really nice

everyone was very helpful! btw the spa downstairs had a great masseuse!

we thought we were in for a spa day, but there was only one outdoors pool and then the tiny jacuzzi inside of

here before but have not used the spa services including the nail salon which i highly recomend

) with spa pool

spa bath was unfortunately quite dirty with soap scum

the jacuzzi spa was quite cold

the pool and spa was quiet and clean

good value for money super comfortable beds and nice shower hot tub and pool were great buffet breakfast

i used room service, french fries were a little cold, and the carrot cake was very dry.

pandemic time with less attendance, we were given the standard room for one, surrounding many kids next to us

irregular hot water irregular room service needs updating

nice breakfast and room service

the pool was perfect

property was nice but not much options restaurants menu and no spa for the price offer is high price with not

views - uninterrupted view of all of san jose gym, pool and spa - very well appointed and not crowded at all

no spa options and a variety of menu

the spa and pool area was freezing... we could not use it because it was too cold

the jacuzzi in spa is full of chemicals that produce a huge foam (looks extremely unhealthy/ unsafe)

early check in accommodated

super comfy beds, great pool, there is a gym, nice breakfast and friendly personnel

good room service in a nice room. outside pool area is a good place to relax

the outdoor swimming pool is always too cold. should get the water useable and get it warm

the weather during my stay was quite windy so i didn't really have an opportunity to enjoy the pool area on the

the breakfast was just a small plate of fruit and a coffee.

breakfast was adequate with homemade biscuits

it s got a kitchen

good, fresh continental breakfast

very nice , helpful personnel, clean, quiet, tasty breakfast, good location.

bar tenders always smiling and ready to help also, security guy, bell room , reception everyone

they provide parking accommodations and the staff can organize any activities you'd like to enjoy

the location the balcony in fitness room

the kitchen staff prepared fish i caught at jaco

i love the fact that there s a bar and kitchen with sports on every tv right in the hotel

spa and gym needs work and needs to work

the spa and gym equipment was not good the thread mill was not working

lots of storage space, breakfast was okay, and having a spa and gym was nice.

booked it for the spa

the room had a kitchen, but there should be dishes, glasses, and cutlery to use it

i liked it that they had toast for breakfast.

should have an american breakfast on the menu because a lot of canadians and america's visit there

everything else on the breakfast bar was off limits

breakfast costed extra money

everything else on the breakfast bar was off limits

the facilities listed a spa but there wasn't one.

spa bath, location, food and terrace.

was very comfortable, although the bathroom tile and spa were old and marked

room with a huge spa bath and shower

i loved the roof top bar as

great gym

must send an email to families before the check in that their kids need to bring or carry their identification

wifi connection could be better.

i stayed on the family room, it was a great size for me and my kids

wifi signal was weak :(

rooms are along a patio and there is a heated swimming pool next to the restaurant, which our kids loved :)

good location, the room was big, beds comfortable , very clean, nice pool

nothing, area is a bit boring, although there is a nice bar around the corner.

good breakfast. great pool. it's nice that you have a gym that's good enough for a few days.

they charged an exorbitant amount for laundry service

nice parking

great, value extraordinary, great room with terrace, pool gym great

window in bathroom that couldn't be covered facing parking lot is one of the worst idea i've seen, as long as

a flat bench and some heavier weights in the gym would have been nice

the room was perfect for us because our kids are older, but if you have little ones, ask if they have one-level

name on booking.com does not match name of hotel. profile says there is a spa - there is not.

backyard is beautiful and peaceful the hostel was welcoming, clean, comfortable, hot water, free breakfast

the breakfast was lovely and the area where you go to eat is really nicely decorated and has lovely

haggard arrival, the kindly whisked our bags away before settling us down for a delicious local breakfast in

excellent location, great breakfast, friendly staff

quiet hotel with a good outdoor pool, small spa and gym

i loved the pool area and the fact they had a casino, gym, and a spa on-site

we had meals and use spa services

the staff were friendly and the spa treatments were relaxing

shuttle was convenient, rooms are uber clean and spacious, pool and hot tub a nice amenity

main pool and spa area was not operational during our stay, something that we were not made aware of prior to

no step in and shower is in corner spa tub

in the middle of no where you need a car spa water was cold only one ice machine for 248

spa was not on and pool was to cold

laundry service is beyond overpriced