the view from our room was great - wish the weekend weather had been warmer cause that pool looked so inviting

location, service, cleanliness. room service meal was prompt and delicious

the restaurant had a great breakfast menu as well

the buffet breakfast was great

didnt like that the pet fee wasnt clearly stated on the website

wifi was fast

no microwave in room, not that important to ne but if you have kids it might.

no microwave in room, not that important to ne but if you have kids it might.

no ice bucket no plastic laundry bag room by elevator

there is no breakfast, no room service, no laundry service

room had a good size, nice kitchen, shower worked well, friendly staff, close to the metro

nice gym

great breakfast, friendly staff and great location

small kitchen is a bonus for longer stays

the room was spacious and the kitchen was fabulous (full size fridge, stove, microwave, etc)

no room service no people who want to have a job, no house cleaning

i would suggest a kids price and an adult price for the breakfast

easy check in and check out. bed was comfortable. wifi was easily accessible. tv was working.

i booked and received confirmation for me and my kids

the staff was not nice to our kids that stayed

in every way: from the club level to the spa to the housekeeping

loved the staff, spa and lobby areas. our bed and accommodations were wonderful

the spa treatment in this hotel is amazing! plenty of dinning options as well

spa

staff at the spa was absolutely amazing.

fireplace, the layout of the whole suite,and the location was excellent

the fireplace was totally beat up

breakfast was good with scrambled eggs and waffles

plenty of parking and helpful staff

guy was late getting breakfast setup on sunday morning

hotel experiences i've had dipped more into the luxury side of things, with enhanced decor and spa features

no clear direction to gym/pool area

coin laundry for guest use

staff, gym, facility

skip the hotel coffee bar and starbucks and head to any of the numerous ethiopian coffee shops within a few

the pool and spa area are very nice

it so clean and had all the amenities you need they had bounce house for kids music and refreshments in the

excellent gym and other treatments available

the gym had all you needed, and i felt safe with staff checking people in

one of the presidential suites: fireplace in the living room, dining room with chandelier, full kitchen, sitting

the staff was amazing the spa was wonderful the fireplace in the lobby was so nice and cozy

eakfast, dinner) was very good, staff were extremely friendly and helpful

paid a package that includes breakfast

the cost - i realize this is a luxury hotel but $101 for our breakfast was absurd.

breakfast was expensive and i would give it a 7 out of 10 the restaurant staff were a 10 out of

the spa was great

breakfast is excellent

the swimming pool is way too small

the breakfast was horrible and cold

pool too small

had a spa appointment nearby so that was convenient

spa and pool area is not reflective of a 5-star hotel

only downside is the spa is not up to scratch for the fairmont brand

daily room service, friendly staff and good location to subway and circulators, good neighborhood, good

lovely area, very good (if expensive) breakfast, nice bar area

many breakfast options, modern fitness center, friendly staff, great location

good small-ish kitchen if needed

breakfast was a little chaotic however that wasn't the staff's fault, we went too late and it was

shower, breakfast. front desk staff nice

pool closed at 9 which seemed early but again wasn't a deal breaker