you have to book the spa far in advance because they don t keep staff onsite and available

we were not provided any information about the spa or sport facilities, there was not even a brochure in the

our plans conflicted with the scheduled spa events

red light sauna at the spa was nice

except for the wifi which is of good quality, but these days that's a given

the gym was clean and well provisioned, although they could use a few extra light hand weights

i would not hesitate to recommend it, besides, it s pet friendly

location, very comfortable and spacious rooms, good breakfast, decent small gym and nice

we stayed in a room with a kitchenette

the room service was excellent

at front desk and consierge - at my request to make a reserve for me in the spa (there was a special date)

charging for wifi

breakfast is very expensive.

the breakfast was very good and the bed fluffy

the entire place was very clean, and the bar has a really great cocktail menu

we did not take advantage of the gym, spa or other amenities

spa and workout facility was amazing

with kids

we also recommend the willard burger from room service-the perfect snack when you need a quick recharge

but if you go to the bar and ask for the wifi code while you re having a drink it will work for 24 hrs

hotel had no swimming pool 2

not a separate eating area - had to eat in bar which has mostly high stools

very comfortable room with a nice big tv. really nice lobby area and gym!

room service . quiet location and lovely staff.

location - we felt comfortable walking in the area with the kids

room where spacious, bathroom had both tub and shower

beds were excellent breakfast service and bar service were perfect

dat i had to call room service to get a slipper

room service

paying for wifi and to use the gym for a 400 dollar room

only downside is the spa is not up to scratch for the fairmont brand

had a spa appointment nearby so that was convenient

spa and pool area is not reflective of a 5-star hotel

all the staff at any area was so kind, ready to help, breakfast, perfect, food high quality, very exceptional

the customers about the pool and indicate the parking fees for those who drive especially through booking

need a pool and spa other than that it was all good.

pet fee is way too high

little bit more on the breakfast buffet, such as scrambled eggs, bacon, and waffles

would like to have had toiletries (lotion, more than one small bar of soap)

was so clean, smelled liked fresh laundry when we came in

no in-house laundry and no pool.

wouldn't recommend as a business traveller stay - the laundry service was down

free wifi was available at all places within the hotel

no room service, poor room cleaning service and maintenance , no laundry service.

bar is small

pet cleaning fee

everything the kitchen staff done was on point excellent

pet dander was overwhelming

if you are travelling with kids and/or family, this is the best option to get fueled up before hitting the

was nice for a family with 3 kids