the fact there was no spa on the premises and the rooms were ok.

00 coffee bar in morning closes at 9

the tv size and room service was amazing

room service was top notch and so was the fitness center and spa

we ordered room service, it was prompt and delicious

attention, in terms of cleaning, was needed in the gym facility

i arrived at the hotel early so i could fix up the room with rose petals and surprise my fiance

we had to wait at the airport 45 minutes and call for the shuttle twice.

convenient clean safe and have a shuttle to the airport

hotel was very easy to get to, and the gym is really nice

the hotel was pet friendly, it did not have an area available for dogs to use the restroom

please add a better breakfast menu especially for kids!

large size of the room, the bed, the kitchen in the room

even though i am a marriott elite member, there was a charge for wifi.

food was very good, we enjoyed breakfast every morning

wifi was down

liked the fact that they accomodated me for the stay because i could not access wifi and i needed it for school

there was no room service.

- no dining room service - no buffet

shuttle was not 24 hrs

furniture is a little chipped; some stains in the carpet and ceiling; extremely rude guest in the spa complaining

is available for my personal fitness and nutritional needs, and mental well-being indoor pool spa and river

rooms were very spacious and plenty storage

the spa area was really good

very nice and modern hotel with an amazing spa and restaurant.

the staff was amazing the spa was wonderful the fireplace in the lobby was so nice and cozy

the cost - i realize this is a luxury hotel but $101 for our breakfast was absurd.

paid a package that includes breakfast

breakfast was expensive and i would give it a 7 out of 10 the restaurant staff were a 10 out of

eakfast, dinner) was very good, staff were extremely friendly and helpful

my kids nor i felt completely comfortable

was nice for a family with 3 kids

if you are travelling with kids and/or family, this is the best option to get fueled up before hitting the

the room had a dirty plumbing smell esp in the kitchen

great breakfast and kitchen

the spa was great

also, room service on first night took about 20 minutes longer than advertised in hotel at 15% occupancy

breakfast was very good and well served it was balanced and tasty.

swimming pool , price

location, staff, gym, pool, bourbon steak

wifi was slow at times

the bar closed early one night as the hotel was quiet due to holiday season.

room service breakfast was very nicely presented and hot

pet friendly

the bar it is impossible to understand not having housekeeping, no products in the minibar, no laundry service

had a spa appointment nearby so that was convenient

only downside is the spa is not up to scratch for the fairmont brand

spa and pool area is not reflective of a 5-star hotel

lobby & bar area was wonderful, as was the courtyard during the day

breakfast had not much variety

room where spacious, bathroom had both tub and shower

is it posible that a hotel with that category and price range does not have free wifi, free gym and free coffee

delicious and nice variety. great room service.

and you don't have coffee and tea makers inside the room and when we asked for 2 tea bags room service wanted

paying for wifi and to use the gym for a 400 dollar room

excellent location! great bar and restaurant inside!

all workers are trying to help airconditioned well everything near the hotel big rooms gym is excellent thank

the rooms were fully updated. beds were comfy. room service was great and fast.

understanding with my room, the room felt small for 2 adults and two kids

location - we felt comfortable walking in the area with the kids

we did not take advantage of the gym, spa or other amenities

spa and workout facility was amazing

was beautiful and the staff was great with my 3 kids!

gym not open (told us it was when we called), our bedroom beside very noisy elevator poor sound

breakfast was good. had room service one day. picked up from the coffee shop on other days

at front desk and consierge - at my request to make a reserve for me in the spa (there was a special date)

not fun when a party carrying on at 3am when you have young kids with you and exhausted from all the walking

wifi wasn t free - even when i signed up for bonvoy by marriot that said it would be free

perfect location! great breakfast!

the free wifi connection was really poor.