the kids were upset that the pool was taken out

room service wasn t bad but they could have done it way better

right there and then that this hotel customer service was non existent but for the sake of my kids we stayed

room, i got a second room that again had not been cleaned, it was even worse, and there were rose petals on the

the room service food was delicious (steakhouse burger and asian chili wings)

when we called the front desk or room service from our room, no one ever picked up.

the load kids in the room next to us....even though the hotel wasn't very busy.

excellent location and lots of fun things for kids

the load kids in the room next to us....even though the hotel wasn't very busy.

quick room service.

never had such a an amazing complimentary breakfast

of breakfast and drinks

breakfast and food was expensive

didnt like that the pet fee wasnt clearly stated on the website

i walked around to see the gym and the pool but it was late when i got there and i just needed a bite to eat

parking was confusing. bar closed way too early

service in bar must improve!!

early check in and size of the room.

in was easy, and room service staff were great

even got stuck once with my kids and one staff members

receptionist put us on the pet friendly floor

kitchenette in our room was cool

cleanliness of the rooms and spaciousness. great breakfast buffet included.

the room was spacious and the kitchen was fabulous (full size fridge, stove, microwave, etc)

property (personnel; breakfast variety & quality; bed, furniture, bathroom & linens, excellent kitchen,

hotel experiences i've had dipped more into the luxury side of things, with enhanced decor and spa features

lobby was great, things to do with kids. restaurant availabile

wish they had a pool for the kids to enjoy

lobby was great, things to do with kids. restaurant availabile

skip the hotel coffee bar and starbucks and head to any of the numerous ethiopian coffee shops within a few

the pool and spa area are very nice

room service food was very nice

beautiful lobby, pools, garden and spacious room. gym was nice and well equipped.

the gym had all you needed, and i felt safe with staff checking people in

there s a pleasant garden in back as well as a large heated pool that s open all hours

loved the staff, spa and lobby areas. our bed and accommodations were wonderful

the spa treatment in this hotel is amazing! plenty of dinning options as well

in every way: from the club level to the spa to the housekeeping

staff at the spa was absolutely amazing.

facilities, spa and restaurant.

room location -coouldn't use wifi

the wifi didn t work

clean, big with great facilities! pool and gym. breakfast was wonderful!

free parking

they were so full, there was no more parking.

it's was in a quiet area, but close to shopping. it was truly pet-friendly.

layout of room with full kitchen and fireplace.

comfort, breakfast

also, there s spacious free parking and good breakfast options

the wifi was down most of my stay.

the best pet service ever

pet friendly with some extra cares for our small ones (dog park is also within 5 mins walking

excellent breakfast,pet friendly place

rooms/ bed were extremely comfortable, quiet, with a good wifi connection

the hotel restaurant has delicious food and becomes a popular bar destination in the evenings