for instance the pool has a natural filter through a conected mini pool with certain alga

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

maybe having bigger parking slots would be nice to have, but tbh we didn't have problems with it

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

nor, a room service menu

the suite that i had was nice with its own small pool

the garden with the pool is amazing

at check in they asked for 900 pesos in cash for a deposit for the pool towels which was also super weird

price is affordable and they allow to keep using the waterpark and pool area after checkout

rooms, tv cable, hot water, kitchen with frigobar, microwave, and stovetop

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

the kids enjoyed the gardens and the heated swimming pool

the water slide was not working, the pool was cold because they forgot to switch on the heating and it was only

room, golf and green areas

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

cold pool

water in outdoor pool is too hot

no wifi

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

the staff, premises, pool, food, very good place

was very small, there is no elevator, the staff was not particularly welcoming, and there is no parking on the

right from my wife's purse while we were at the pool

we loved the sauna experience and pool time

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

ireplied it mentioning the situation and asking again for the spa and temazcal menu and special arrangements

jacuzzi with really hot water and nice pool

the garden and the pool are great to have a relaxed time

loved the fireplace, the pool and jacuzzi

pool and jacuzzi need maintenance, the roof in one of the rooms was really low and the property

my bedroom didn t have wifi or a door for the bathroom.

property is beautiful; gardens, pool, temazcal, rooms, terraces.

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

sorry we did not have breakfast. we left earlier

pool not heated

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

the pool was so cold

retreat and spa is beautiful and secluded

spa is great with a wide selection of treatments

spa could be better.. with jacuzzi etc

the spa is all what you want it to be, the pools super relaxing

property, great spa and nice rooms mirador especially has an incredible view of the

the food was great and you eat watching the sceneries they also offer spa services

it was clean. breakfast was ok.

my room did not include breakfast they offer you one and food is very affordable

great breakfast included in the price

so get quite warm

the wifi service only works in certain areas of the hotel not the rooms

then the second thing is that the wifi is horrible, im not even going to talk about watching netflix when even

pool closing time should be later

parking is also a pain

very charming and well kept garden and pool area.

we enjoyed massages at the spa and took advantage of the daily meditation and yoga practices

el masaje del spa recomendado

lush green, wonderful architecture, excellent and friendy service and relaxing spa activities

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

we also enjoyed the couples spa treatment including the temozcal (sweat lodge) and did a private tantric yoga

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

room service was impeccable

location, great breakfast and friendly staff. safe location.

cozy and nice -location is no the best but downtown is only 10 minutes away from the location -breakfast was

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

the baked goods served at breakfast time were not fresh

the pool was cold

breakfast was so well done that i was almost worried that i had to pay extra

mountains in the background, hummingbirds visiting the flowers, and a sauna and little pool to relax

breakfast was great, best chilaquiles ever

i loved the breakfast, pool & sauna. also, the wonderful service!

they took our breakfast to our room and it was delicious

breakfast menu is slightly overpriced for the quality

very clean, nice landscaping and pool/jacuzzi

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

the parking is small and if the hotel is full you need to leave your car's keys to the host

parking facilities are perfect in a place like tepoztlan

spacious room and bathroom

the grounds we're wonderful and the spa felt really luxurious

we didn t get to enjoy any spa services, but the food in the restaurant was pretty good

the restaurant and coffee show are delicious and the spa experience it s great

second is absolutely stunning surroundings, rooms are spacious, very well designed spaces

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the

and comfortable room, water provided for guests and friendly staff wifi is slow , but it

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

poor wifi connection

also, the curtains were very thin so the light from the parking lot went into the room all night

tv service in poor, pool is shallow great for childrena

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and

didn t use the pool but it looked nice ( long enough for lap swimming)

the pool! we were in and out all day!

breakfast was very light and healthy

was unfortunate that the particular room i was assigned did not have wifi, nor much cell reception, so the first

breakfast

we had breakfast every morning at the hotel restaurant by the pool

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold

is a wonderful view of the mountain from the pool

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

there was a little swimming pool, but the water was very unclean and we could not take a dip

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

i received good attention. pool is clean.

the pool was very dirty

all staff was super helpful and specially janet from the spa service was great

the bed was super comfortable! we also enjoyed the decor, shower, little pool, and gardens.

walk to tepoztlan central; comfortable and spacious room with large balcony and sofa; good wifi; extremely

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a

pool is very small and is a weird color, also not heated so very cold

didn t have a chance to try the spa but everything was

good breakfast, nice view

pool was nice

the breakfast was great too

the breakfast didnt open until 9am which we thought was too late as we couldn't enjoy an early start of

we had a massage in the spa and my husband commented, it was one of the best he d had

toilletries (had been given 2 very small conditioners and no shampoo) , booked a room with a huge spa bath and

wifi wasn t working in my room, staff was rude!

pool area was very relaxing

the location and that the facility had good parking and good infrastructure

beautiful cozy hotel with mountain views and delicious breakfast

gurt/fruit) and then eggs cooked to order

cute place, good location for walking around town, nice pool area, breakfast really nice, friendly staff

beautiful scenery from the balcony. amazing breakfast , very friendly staff.

the grounds are kept in pristine condition, the pool is heated, and it is such a nice, relaxing environment

quiet location, and spa service

i would highly recommend getting a spa treatment while staying in the area

wifi was virtually non-existent in room

grounds, friendly staff, huge comfortable bed, nice breakfast

pool and pool area should be cleaner

tight parking, balcony door didn't work, no elevator

parking is a bit tight, and our car is not the biggest, just a vw t-cross

the parking was tricky but other than that everything worked perfectly.

great location, great view from the terrace & roof terrace. comfortable beds, shaded parking.

there's a parking lot next door which starts playing music fairly loud very early in the morning