trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

no wifi

water in outdoor pool is too hot

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

cold pool

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

water slide and breakfast. crib for baby. pe friendly.

quit, huge rooms, great service, golf, swimming pool

you can spend the whole day chilling at the pool, playing some golf, or just walking around the property

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

the garden with the pool is amazing

at check in they asked for 900 pesos in cash for a deposit for the pool towels which was also super weird

price is affordable and they allow to keep using the waterpark and pool area after checkout

rooms, tv cable, hot water, kitchen with frigobar, microwave, and stovetop

hotel has different units, each with a swimming pool

nor, a room service menu

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

restaurant and pool

the suite that i had was nice with its own small pool

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

property is beautiful; gardens, pool, temazcal, rooms, terraces.

my bedroom didn t have wifi or a door for the bathroom.

sorry we did not have breakfast. we left earlier

nice garden and pool, friendly and helpful staff

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

common areas were great, pool, restaurant

right from my wife's purse while we were at the pool

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

property and design that mimic nature, the pool was gorgeous

the pool and the temazcal

the pool was so cold

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

maybe having bigger parking slots would be nice to have, but tbh we didn't have problems with it

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

ireplied it mentioning the situation and asking again for the spa and temazcal menu and special arrangements

amazing views, relaxing pool area, great on-site restaurant, and very attentive staff!

loved the fireplace, the pool and jacuzzi

have liked a little more information about room service, restaurant services

the water of the pool was too cold

the food was great and you eat watching the sceneries they also offer spa services

ndows don't have screens so preferred keeping them closed due to bugs), breakfast takes ages to

large

large (common) gardens, pet-friendly, affordable pricing, friendly staff, tasty

loved the old architecture and the pool

the pool looked amazing (although we did not enter), and the massage was also excellent

very charming and well kept garden and pool area.

- very nice staff and good service - clean pool and deck - bed is great

all but not the worst thing is that they treat you like in a government office if you bring your pet, and they

the wifi service only works in certain areas of the hotel not the rooms

spa and restaurant. breakfast is included.

nice place to stay for a spa weekend. very nice staff, great atmosphere and rooms. will return!

the spa is all what you want it to be, the pools super relaxing

property, great spa and nice rooms mirador especially has an incredible view of the

spa could be better.. with jacuzzi etc

breakfast beginning at 8 instead of 9

breakfast was great, best chilaquiles ever

swimming pool food the great room sauna massage

all the staff were great and helpful. breakfast very good. nice garden and room in general

the wifi wasn t super reliable but i usually had it worked out after a few minutes.

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

parking facilities are perfect in a place like tepoztlan

all staff was super helpful and specially janet from the spa service was great

small pool.

the wifi was spotty but worked.

delightful terrace, a cozy nook for the pool and jacuzzi

the pool and jacuzzi are quite small, but enough

poor wifi connection

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

and comfortable room, water provided for guests and friendly staff wifi is slow , but it

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the

also, the curtains were very thin so the light from the parking lot went into the room all night

beautiful cozy hotel with mountain views and delicious breakfast

plus - free parking

amazing views, friendly and attentive staff, modern rooms, relaxing pool and garden

beautifully decorated house, soft beds, delicious and plentiful mexican breakfast, incredible attention to

beautiful scenery from the balcony. amazing breakfast , very friendly staff.

spa services were super

we enjoyed massages at the spa and took advantage of the daily meditation and yoga practices

el masaje del spa recomendado

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

lush green, wonderful architecture, excellent and friendy service and relaxing spa activities

spacious room and bathroom

we didn t get to enjoy any spa services, but the food in the restaurant was pretty good

the facilities are very impressive including comfortable, modern rooms, a wonderful spa and temazcal (a must

the restaurant and coffee show are delicious and the spa experience it s great

second is absolutely stunning surroundings, rooms are spacious, very well designed spaces

they took our breakfast to our room and it was delicious

the parking is small and if the hotel is full you need to leave your car's keys to the host

breakfast was good despite it is a light breakfast and due to covid the restaurant is currently

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

breakfast menu is slightly overpriced for the quality

the breakfast was quite delicious and the entire surrounding space of the building is lovely

cozy and nice -location is no the best but downtown is only 10 minutes away from the location -breakfast was

the baked goods served at breakfast time were not fresh

clean, very friendly staff, excellent location downtown, good wifi connection

the parking area is small and its entrance is extremely narrow

the central courtyard and pool were stunning

breakfast was very light and healthy

wifi is terrible in the rooms and i needed to go to the lounge to get real internet service

lovely views of the mountains, extremely tranquil, and relaxing pool

we spent one long afternoon lounging in the sun and enjoying the pool as the friendly the staff brought us

didn t have a chance to try the spa but everything was

the beds are so comfortable you won't want to get out of them, the breakfast is delicious, and the hotel grounds

the breakfast didnt open until 9am which we thought was too late as we couldn't enjoy an early start of

wifi

breakfast was good and offered a good variety

wifi was very poor inside the room

breakfast is really nice with fruits, eggs, orange juice and coffee and you can see the attention

no bar at the pool, no room service at all

wifi dropped out on our last day

is very aesthetic, the rooftop is a true beauty, the pool is small and perfect, the bed super comfortable, the

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and

didn t use the pool but it looked nice ( long enough for lap swimming)

tv service in poor, pool is shallow great for childrena

is a wonderful view of the mountain from the pool

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

there was a little swimming pool, but the water was very unclean and we could not take a dip

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

it has a restaurant, a pool, a small gym, bar and one shared living room

the room we got was in front of reception and next to the door out, our view was the parking lot :( we didn't

it has a restaurant, a pool, a small gym, bar and one shared living room

others mention the wifi is not great but the signal is not amazing anywhere in town was a nice excuse to detox

low wifi signal kind of expensive

free parking.

breakfast very good at decent prices

breakfast only at 9 am- and no coffee machines for early birds.

pool gets a little chilly after 4pm

delicious breakfast. amazing view. comfy bed. relaxing pool. we wouldn't ask for anything more.

large and wonderful garden with nice pool

average wifi quality

good parking for our rental car, plenty space

:( on top of that the pool filtering system not working, so how clean was that water

add stated pool and breakfast but none were available.

dirty room, whitout wifi, bad attention, cockroaches in the room, uncomfortable bed

the room service was very slow, and the pool doesn't have warm water it's all cold

the room service was very slow, and the pool doesn't have warm water it's all cold

very close to bus stop, deliciuos brekfasts, nice swiming pool, big rooms.

the pool the parking the view of el tepozteco

the bar hot tub was really nice and the breakfast was amazing

pool wasn't very clean

the pool and jacuzzi were amazing and all the lounge chairs were so comfy

wifi works perfect, hot tub in the room was a plus and room service was willing to go the extra mile even

wifi works perfect, hot tub in the room was a plus and room service was willing to go the extra