it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

breakfast was good despite it is a light breakfast and due to covid the restaurant is currently

very clean, nice landscaping and pool/jacuzzi

the parking is small and if the hotel is full you need to leave your car's keys to the host

they took our breakfast to our room and it was delicious

mountains in the background, hummingbirds visiting the flowers, and a sauna and little pool to relax

the breakfast was not the best.

the wifi wasn t super reliable but i usually had it worked out after a few minutes.

wifi didn't meet my expectations but at the end you go there to relax so it was not a deal breaker

the service is impecable, the included breakfast is delicious, an the lunch and dinner too, the pool is always

parking facilities are perfect in a place like tepoztlan

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

second is absolutely stunning surroundings, rooms are spacious, very well designed spaces

the grounds we're wonderful and the spa felt really luxurious

we didn t get to enjoy any spa services, but the food in the restaurant was pretty good

spacious room and bathroom

the facilities are very impressive including comfortable, modern rooms, a wonderful spa and temazcal (a must

clean, very friendly staff, excellent location downtown, good wifi connection

breakfast was not included

cozy and nice -location is no the best but downtown is only 10 minutes away from the location -breakfast was

parking space too small, had to be moving cars around to enter or leave property.

the parking area is small and its entrance is extremely narrow

also, the curtains were very thin so the light from the parking lot went into the room all night

and comfortable room, water provided for guests and friendly staff wifi is slow , but it

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the

poor wifi connection

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

tv service in poor, pool is shallow great for childrena

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and

didn t use the pool but it looked nice ( long enough for lap swimming)

the central courtyard and pool were stunning

parking provided

beautiful place to stay in a quiet area close to the main square - beautiful property decent breakfast

continental breakfast is a bit small but tasty

the breakfast included was very little portions

lush green, wonderful architecture, excellent and friendy service and relaxing spa activities

spa services were super

the staff were super helpful and genteel and the spa services are worth the money

el masaje del spa recomendado

we enjoyed massages at the spa and took advantage of the daily meditation and yoga practices

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

there was a little swimming pool, but the water was very unclean and we could not take a dip

is a wonderful view of the mountain from the pool

didn t have a chance to try the spa but everything was

wifi

good breakfast, nice view

and nice, the location good to walk around, the bed was big and comfortable and we liked the breakfast too

the beds are so comfortable you won't want to get out of them, the breakfast is delicious, and the hotel grounds

i received good attention. pool is clean.

the pool was very dirty

all staff was super helpful and specially janet from the spa service was great

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a

the pool and jacuzzi are quite small, but enough

the swimming pool was too small and water needed change in my opinion.

walk to tepoztlan central; comfortable and spacious room with large balcony and sofa; good wifi; extremely

toilletries (had been given 2 very small conditioners and no shampoo) , booked a room with a huge spa bath and

we had a massage in the spa and my husband commented, it was one of the best he d had

the roof restaurant and bar have a great view

pool was cold

wifi is not good at all, there really is no wifi in the rooms, you have to be in the hotel lobby to

every amenity/feature is top-of-the-line: bed, linens, towels; pool; magnificent breakfast: decor y comfort

awesome breakfast included

breakfast is simple but delicious

the highlight for us were the colourful garden and the heated pool

beautiful cozy hotel with mountain views and delicious breakfast

pool closing time should be later

- very nice staff and good service - clean pool and deck - bed is great

parking is also a pain

the pool looked amazing (although we did not enter), and the massage was also excellent

only the pool was not warm as indicated. it was very cold.

breakfast is good

the bar hot tub was really nice and the breakfast was amazing

good location, excelente service and pretty hotel. breakfast si good ando according the offer.

you should go to the 3rd floor hot tub that has a bar to get some drinks and enjoy the view and beautiful

didn't order breakfast because it didn't seem like the food would have been fresh

the spa bath worked well but there was no hot water in the shower

new swim wear got yellow patches all over - the service in the restaurant, by the pool and as a room service is

boutique hotel -amazing views overlooking town and surrounding mountains -lovely pool and grounds -short walk

everywhere you look there s something beautiful to stare at and have breakfast lunch or dinner

gardens and pool are stunning

parking is a bit tight, and our car is not the biggest, just a vw t-cross

great location, great view from the terrace & roof terrace. comfortable beds, shaded parking.

tight parking, balcony door didn't work, no elevator

only cash payment, tight parking

not clean, old blood stains on the walls from mosquitos, thin walls, so very noisy, very narrow parking

location, nice to have air conditioning and parking

the pool is cold, it would be better with warm water.

the breakfast was very good. it was included in the price and they offered a number of choices.

the view from the pool, the style and design of everything, the air conditioning, the breakfast.

the music at the pool but that s personal preference.

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold

the wifi was good and the staff were friendly

close to town center -- beautiful view from the room -- place to hang clothes and towel -- strong wifi connection

clean, have everything you need, bed is comfortable, there is hot water in a shower and fast wifi, stuff is

the view from the room, the room itself, everything. even wifi was great.

everything very clean and good quality (bed, pillows, etc) wifi worked well, owner sergio was friendly and

i would highly recommend getting a spa treatment while staying in the area

quiet location, and spa service

the pool in the garden wasn't clean

grounds, friendly staff, huge comfortable bed, nice breakfast

wifi was virtually non-existent in room

the food was great and you eat watching the sceneries they also offer spa services

large

the breakfast was too expensive for its quality and products were not as fresh in the monday.

my room did not include breakfast they offer you one and food is very affordable

mmon) gardens, pet-friendly, affordable pricing, friendly staff, tasty breakfast

is beautifully designed, the food is delicious and healthy, and the views looking out onto the pool or the

swimming pool close too early and there is no more than one small for entire hotel there were some basic

the pool is so tiny and our room was super noisy

breakfast starts too late at 8:30am, however the staff in that area is very friendly

did have car parking in the lot opposite the hotel - perhaps knowing this in advance might have been helpful

breakfast doesn t include but you can order it

pool was a nice place to hang out during the day to read

the view, the breakfast, room and pool are very good and nice

beautiful setting with gorgeous mountain views all around, great pool that we enjoyed every day, and great room

parking, scenery, aesthetics, pool, and view were amazing

breakfast was great - a plate of fresh fruit with yogurt and granola each morning followed by

good parking for our rental car, plenty space

add stated pool and breakfast but none were available.

average wifi quality

large and wonderful garden with nice pool

:( on top of that the pool filtering system not working, so how clean was that water

i try to watch tv but the wifi was not working

that the hotel is divided in 2 buildings. the best facilities are where the pool is.

the pool the parking the view of el tepozteco

the room service was very slow, and the pool doesn't have warm water it's all cold

the pool the parking the view of el tepozteco

spa is great with a wide selection of treatments

spa could be better.. with jacuzzi etc

the spa is all what you want it to be, the pools super relaxing

spa and restaurant. breakfast is included.

retreat and spa is beautiful and secluded

the staff were wonderful, the breakfast delicious, and they kept trying to feed me more

things i didn't like were that the room is quite dimly lit, making it gloomy inside, and that the wifi was so

breakfast was delicious, well prepared, well varied, vary tasty and very mexican

well appointed boutique hotel, with nice grounds and a pool

no restaurant service and really bad wifi.

the pool was so cold

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

ireplied it mentioning the situation and asking again for the spa and temazcal menu and special arrangements

the wifi wasn t that good, maybe it is not the best option for remote home office

beautiful location, great staff, pet friendly, super clean, lovely gardens.

amazing views, relaxing pool area, great on-site restaurant, and very attentive staff!

jacuzzi with really hot water and nice pool

the room we got was in front of reception and next to the door out, our view was the parking lot :( we didn't

it has a restaurant, a pool, a small gym, bar and one shared living room

it has a restaurant, a pool, a small gym, bar and one shared living room

great pool

it has a restaurant, a pool, a small gym, bar and one shared living room

common areas were great, pool, restaurant

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

we loved the sauna experience and pool time

property and design that mimic nature, the pool was gorgeous

right from my wife's purse while we were at the pool

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

my bedroom didn t have wifi or a door for the bathroom.

nice garden and pool, friendly and helpful staff

sorry we did not have breakfast. we left earlier

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

maybe having bigger parking slots would be nice to have, but tbh we didn't have problems with it

is inside a condo so it is pretty safe, the staff is super friendly and the breakfast was

room is in the parking lot

liked the garden and the location and the breakfast

i think the wifi wasnt great, but it didnt really bother me

didn't eat the breakfast but we did enjoy a cup of coffee a couple of times

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

cold pool

no wifi

water in outdoor pool is too hot

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

very clean and pretty hotel! loved the pool and garden area

beds were very comfortable, the restaurant attached to the hotel was delicious, and the pool area was great

we had issues with the wifi in the room

location, super friendly and helpful staff parking and valet were super quick and convenient

i was working remote and had to go to the pool area for a signal

they offered us the spa to change as they did not have the room ready

the garden with the pool is amazing

at check in they asked for 900 pesos in cash for a deposit for the pool towels which was also super weird