inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

maybe having bigger parking slots would be nice to have, but tbh we didn't have problems with it

the garden with the pool is amazing

at check in they asked for 900 pesos in cash for a deposit for the pool towels which was also super weird

price is affordable and they allow to keep using the waterpark and pool area after checkout

rooms, tv cable, hot water, kitchen with frigobar, microwave, and stovetop

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

nor, a room service menu

the suite that i had was nice with its own small pool

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

cold pool

no wifi

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

water in outdoor pool is too hot

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

breakfast and personnel communication

the kids enjoyed the gardens and the heated swimming pool

breakfast is excellent for such a small hotel

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

breakfast is very good, my children enjoyed the pool a lot and the gardens to walk in them during

the staff, premises, pool, food, very good place

was very small, there is no elevator, the staff was not particularly welcoming, and there is no parking on the

right from my wife's purse while we were at the pool

we loved the sauna experience and pool time

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

for instance the pool has a natural filter through a conected mini pool with certain alga

property is beautiful; gardens, pool, temazcal, rooms, terraces.

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

my bedroom didn t have wifi or a door for the bathroom.

when i tried to order breakfast at 8am was told kitchen did not open until 9am then it took until 10am to be

sorry we did not have breakfast. we left earlier

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

ireplied it mentioning the situation and asking again for the spa and temazcal menu and special arrangements

loved the fireplace, the pool and jacuzzi

jacuzzi with really hot water and nice pool

pool is very mini, quite the size of my dorm room as a

said that guests should be over 16 years and there were kids around, also we feel that the pet friendly concept

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

the pool was so cold

retreat and spa is beautiful and secluded

spa is great with a wide selection of treatments

spa could be better.. with jacuzzi etc

the spa is all what you want it to be, the pools super relaxing

property, great spa and nice rooms mirador especially has an incredible view of the

the food was great and you eat watching the sceneries they also offer spa services

it was clean. breakfast was ok.

my room did not include breakfast they offer you one and food is very affordable

great breakfast included in the price

so get quite warm

the wifi service only works in certain areas of the hotel not the rooms

then the second thing is that the wifi is horrible, im not even going to talk about watching netflix when even

pool closing time should be later

parking is also a pain

very charming and well kept garden and pool area.

we enjoyed massages at the spa and took advantage of the daily meditation and yoga practices

el masaje del spa recomendado

lush green, wonderful architecture, excellent and friendy service and relaxing spa activities

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

we also enjoyed the couples spa treatment including the temozcal (sweat lodge) and did a private tantric yoga

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

room service was impeccable

location, great breakfast and friendly staff. safe location.

cozy and nice -location is no the best but downtown is only 10 minutes away from the location -breakfast was

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

the baked goods served at breakfast time were not fresh

the pool was cold

breakfast was so well done that i was almost worried that i had to pay extra

mountains in the background, hummingbirds visiting the flowers, and a sauna and little pool to relax

breakfast was great, best chilaquiles ever

i loved the breakfast, pool & sauna. also, the wonderful service!

they took our breakfast to our room and it was delicious

breakfast menu is slightly overpriced for the quality

very clean, nice landscaping and pool/jacuzzi

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

the parking is small and if the hotel is full you need to leave your car's keys to the host

parking facilities are perfect in a place like tepoztlan

poor wifi connection

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

and comfortable room, water provided for guests and friendly staff wifi is slow , but it

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the

also, the curtains were very thin so the light from the parking lot went into the room all night

the restaurant and coffee show are delicious and the spa experience it s great

second is absolutely stunning surroundings, rooms are spacious, very well designed spaces

the facilities are very impressive including comfortable, modern rooms, a wonderful spa and temazcal (a must

the grounds we're wonderful and the spa felt really luxurious

we didn t get to enjoy any spa services, but the food in the restaurant was pretty good

the hotel arranges free and secure parking

is no parking at the hotel

breakfast

marco, the owner is really helpful. it s a nice property. yoga and a pool. wifi is ok.

the free on-site parking they advertise is quite limited (only 2 spots inside their gated parking area), so if

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and

didn t use the pool but it looked nice ( long enough for lap swimming)

tv service in poor, pool is shallow great for childrena

all staff was super helpful and specially janet from the spa service was great

pool is very small and is a weird color, also not heated so very cold

small pool.

the pool was not clean

comfortable bed, open shower, speaker system to listen to your own music (even in the bathroom), wifi, tv with

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

is a wonderful view of the mountain from the pool

there was a little swimming pool, but the water was very unclean and we could not take a dip

didn t have a chance to try the spa but everything was

good breakfast, nice view

pool was nice

the breakfast was great too

the breakfast didnt open until 9am which we thought was too late as we couldn't enjoy an early start of

great wifi for working from the property

all staff were great. the property is beautiful and well kept. breakfast was super.

property is in excellent condition it has a beautiful swimming pool and a beautiful garden great breakfast

was clean, the park and pool are beautiful and the common grounds nicely decorated

plus - free parking

i received good attention. pool is clean.

the pool was very dirty

is very near to the center and the mountain, the pool is clear and the food is good.

room had mould the rooms were cleaner at the weekend but during the week cleanliness dropped the pool was cold

we had a massage in the spa and my husband commented, it was one of the best he d had

toilletries (had been given 2 very small conditioners and no shampoo) , booked a room with a huge spa bath and

pool is not open until 10, and the advice said that they have a bar in the pool, but that's not true

hotel parking on unpaved and raw areas at the back

no bar service so you can't even get a beer at the pool

quiet location, and spa service

i would highly recommend getting a spa treatment while staying in the area

wifi was virtually non-existent in room

grounds, friendly staff, huge comfortable bed, nice breakfast

pool and pool area should be cleaner

tight parking, balcony door didn't work, no elevator

parking is a bit tight, and our car is not the biggest, just a vw t-cross

the parking was tricky but other than that everything worked perfectly.

great location, great view from the terrace & roof terrace. comfortable beds, shaded parking.

there's a parking lot next door which starts playing music fairly loud very early in the morning

didn t love that there wasn t the option of a small coffee bar or breakfast bites of some kind

no bar at the pool, no room service at all

breakfast is really nice with fruits, eggs, orange juice and coffee and you can see the attention

the hotel is beautiful with style, the room is very clean, the service is exceptional, the breakfast is delicious

the breakfast was very good. it was included in the price and they offered a number of choices.

didn't order breakfast because it didn't seem like the food would have been fresh

good location, excelente service and pretty hotel. breakfast si good ando according the offer.

the breakfast is really delicious as well would highly recommend staying - beds extremely comfy and

breakfast is good

stay was good, the breakfast was very good, the rooms were comfortable and the center of tepoztlan is very close

the spa bath worked well but there was no hot water in the shower

the grounds, the pool, the view, the cats....

breakfast was very good, we loved the ambience and the food was just delicious

everywhere you look there s something beautiful to stare at and have breakfast lunch or dinner

beautiful grounds swimming pool, garden art well, located room with a beautiful

close to town center -- beautiful view from the room -- place to hang clothes and towel -- strong wifi connection

clean, have everything you need, bed is comfortable, there is hot water in a shower and fast wifi, stuff is

the wifi was good and the staff were friendly

the view from the room, the room itself, everything. even wifi was great.

everything very clean and good quality (bed, pillows, etc) wifi worked well, owner sergio was friendly and