the spa is also very good

for spa services - we are still working on removing these charges since never ever visited the spa

breakfast was not included. spa experience was great.

i loved the expansiveness of the pool and there was no shortage of chairs, towels, or shade (when needed)

you ll have to park your own car and either walk back or arrange a golf cart to take you back to the hotel

the pool was a favorite and the spa was wonderful

i wish they could have a better spa facility

had wifi issues, no hot tub(only at spa if you pay more), $35 for one night of parking and $58 resort fee, no

pool water not heated, small spa and gym

absolutely beautiful stunning garden, very nice and clean pool/bar

it’s a resort with kitchen, some grocery to cook would have

needed daily room service. slow room service. drinks were a little weak, but good

facilities (pool area, bar, room)

loved having a kitchen and eating out only when we wanted

the margaritas at the 5 o'clock bar 12 dollars

a pool almost at every building

you can tell everyone from check in staff to the golf cart drivers absolutely love their job

it took 15 minutes to walk to main hotel or longer to the water park and shuttle to their private beach

during spring break and it felt really crowded with long lines for everything - breakfast, ferry, gym

to get to the hotel you have to wait for a golf cart or van to come take you as you're a bit far but we walked

the beach, pool and spa were clean and beautiful.

able to enjoy the room due to noise of drilling, neither the pool due to construction workers, spa is out of

did not like that reception people at the spa refused to show us the sauna and when we started to ask questions

casino, spa or gym as advertised

then our bed was broken and our spa treatment got cancelled because one of the staff had to leave

the main reason i chose it was for a spa relaxing bday

room on my second stay was cramp and right outside of the pool and bar area which was extremely noisy and wet

side door locked to the parking lot only had one main entrance and one in the back when there are actually two

location. gym

the pool bar and the pool

didn t like much about the property, was truly let down by the pool and the size of the pool

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

communal feel through out with shared kitchen and reading space

i would have loved a heated pool. the pool being cold wasn t a selling point for me.

pool could be nicer, also while the bathroom in my room was beautiful the shower in room 8 wasn't

the parking lot, don t have enough space for all the visitors

my car was stolen at the parking of the hotel

he was so friendly and was able to get us an early check in which was extremely appreciated

convenient to the beach, good restaurants nearby, great welcoming & informative staff, and the parking was

the pool was a nice bonus - it was very cool and refreshing

was the best hotel i have ever stayed, bar none

on day 1 i asked for room service daily

we booked a corner room and it was quite large, pool setup was nice, peloton bike in the gym, food and snacks

laundry facilities were difficult to find and the dryer didn t dry the clothes all the way unless

free wifi and a business center the staff is also terrific and very accommodating

there were no spa appointments available

the spa staff were skilled as well as polite, and even provided tips on where to find the best

my fiance dropped of key to the room at the spa to give after my appt

bar in main lobby and poolside

pool/beach/casino outstanding

facilities like gym spa sauna and pool

the spa is extraordinary, an over the top experience

lounge like adriana, the front desk like ana b, gabriel, michael, alejandro, veronica, and the spa

top spa in san juan

everyone was so nice and helpful. beautiful hotel and room. spa was amazing. beach is beautiful.

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

beautiful hotel with rooftop pool and restaurant. comfortable bed and big room.

, cool unique vibe, rooftop lounging pool, very clean spaces, comp breakfast and very friendly professional

bathroom was a bit small but this is a stay i recommend very lovely rooftop bar and pool and stunning

should have been told about current construction at the pool and parties that were being held on certain nights

love the rooftop pool, wow what a view, and great lighting at night

loved the spa massage

the spa is located off the main property, and so is the fitness center - a couple of minutes of walk

we made them at the desk directly with the spa and two days in advance

hotel has nice amenities such as a spa, several on-site restaurants and the staff were excellent

laundry out of order, tv did not work in hotel room, tv was not replaced in hotel room, loud

there s also a spa on that floor as well

zen spa was also great, relaxing and the therapists very helpful

we were overcharged a small amount by zen spa and it s been over a week since our stay and we haven t been

zen spa facilities and restaurants

i booked a 55 min massage at their spa for my birthday