a pool almost at every building

to get to the hotel you have to wait for a golf cart or van to come take you as you're a bit far but we walked

it took 15 minutes to walk to main hotel or longer to the water park and shuttle to their private beach

swimming pools to choose from, a water park with slides and a lazy river

we would've liked to have food service at the pool but that wasn't an option but there were plenty of restaurants

loved having a kitchen and eating out only when we wanted

the welcome, pool and amenities, everything was perfect!!!

all rooms should have a sofa bed for the kids

the pool area

always when you order a drink and in the restaurants/bars in the pool area

the pool was a favorite and the spa was wonderful

had wifi issues, no hot tub(only at spa if you pay more), $35 for one night of parking and $58 resort fee, no

pool water not heated, small spa and gym

i wish they could have a better spa facility

we enjoyed very much , in the room, in pool area and all around

breakfast was not included. spa experience was great.

for spa services - we are still working on removing these charges since never ever visited the spa

the spa is also very good

orlando in the bahia bar had great cocktails and stories to go along with the unique drinks - try the witches

) for room service breakfast, when we were on our way out from our room to meet our taxi driver and head

no spa or gift shop and common areas had old run down furniture and bugs

was amazing, pool was amazing

we called the hotel at 9pm at night to ask for the wifi code, and no one picked up the phone

its exactly what you expect of an adults only hotel: peace and quite, friendly and proactive staff (with a

some days the bar and dinner werent served so it was difficult finding food that was close

the main reason i chose it was for a spa relaxing bday

pool and garden area were lovely, the room we were in was what i consider on the smallish size, and

used the gym and was happy with the equipment inside

the aesthetic, the bar, pool and hospitality

the area was not great for parking or for eating out u have to drive out

didn t like much about the property, was truly let down by the pool and the size of the pool

didn t like much about the property, was truly let down by the pool and the size of the pool

thank you to the kitchen staff for making grilled cheese sandwiches for my husband

they dont bother but if you have pet allergies this may not be for you

even a yoga class is provided and the public kitchen can get things you

the parking lot, don t have enough space for all the visitors

the pool was a nice bonus - it was very cool and refreshing

convenient to the beach, good restaurants nearby, great welcoming & informative staff, and the parking was

we lucked out on parking

my car was stolen at the parking of the hotel

they have a great pool area with pool side service

know it wasn't the hotels fault that the governor closed all hotel pools done because of covid 19, but it really

laundry facilities were difficult to find and the dryer didn t dry the clothes all the way unless

the pool area is very nice, they have ping pong for the kids

only thing i didn't care for was the room service charge for food delivery but i could have just gone downstairs

there were no spa appointments available

the spa staff were skilled as well as polite, and even provided tips on where to find the best

my fiance dropped of key to the room at the spa to give after my appt

no daily room service

the beach is to stron for kids

facilities like gym spa sauna and pool

they have a swimable beach that has some protection from the waves, the gym is great, and the spa is also great

everyone was so nice and helpful. beautiful hotel and room. spa was amazing. beach is beautiful.

the spa is extraordinary, an over the top experience

lounge like adriana, the front desk like ana b, gabriel, michael, alejandro, veronica, and the spa

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

although they are fully staffed the kitchen was always 40-50 minutes behind in getting orders out

pool is very small

the bar in the hotel is amazing

put that in the website so you don t book your room on those days also i did not like how the pool closed at

had a room on the lobby floor - it is noisy on that floor given it is the breakfast area as well as check in

the spa is located off the main property, and so is the fitness center - a couple of minutes of walk

loved the spa massage

hotel has nice amenities such as a spa, several on-site restaurants and the staff were excellent

we made them at the desk directly with the spa and two days in advance

the location the amenities and the drinks at the bar were great!

we were overcharged a small amount by zen spa and it s been over a week since our stay and we haven t been

i booked a 55 min massage at their spa for my birthday

zen spa was also great, relaxing and the therapists very helpful

zen spa facilities and restaurants

there s also a spa on that floor as well