casino, spa or gym as advertised

able to enjoy the room due to noise of drilling, neither the pool due to construction workers, spa is out of

then our bed was broken and our spa treatment got cancelled because one of the staff had to leave

loved the beach access, multiple pools, spa services, and the pleasant staff

the beach, pool and spa were clean and beautiful.

the main reason i chose it was for a spa relaxing bday

continental breakfast lacked variety and muffins were dry, hard boiled eggs were rubbery lack of parking

a trash can for the kitchen area would have been helpful

the pool area was our favorite, but the chairs & umbrellas on the beach were a much appreciated bonus

side door locked to the parking lot only had one main entrance and one in the back when there are actually two

pool was small you pay for water bottle breakfast was terrible and not up to the expectation the

facilities were wonderful (pool, rooftop)

very small pool but who needs the pool with the ocean a block away

he was so friendly and was able to get us an early check in which was extremely appreciated

was a bit small, as was the pool, but we were prepared for this and it didn't negatively affect our stay

the decor of the entire property and the sanctuary room and the fact that the kitchen is vegetarian & vegan,

parking

they let you use a common restroom with a shower, the beach towels and the tiny pool after the checkout

for example, the kitchen for a chef is at a high level in terms of visual beauty, but the cheap ones are already

even a yoga class is provided and the public kitchen can get things you

breakfast very good, with varied foods, choice of hot and cold dishes

so if sleeping 4 adults or bigger kids, it may pose a small issue

they charge for room service even though they say they don t

was the best hotel i have ever stayed, bar none

we enjoy our room and the café pierre breakfast and dinner

there were no spa appointments available

my fiance dropped of key to the room at the spa to give after my appt

the spa staff were skilled as well as polite, and even provided tips on where to find the best

location, pool, food, staff, casino

live music would be nice at the pool. and beach chairs and towels need a refurbishing.

the parking is not free as advertised and i was woken up by a guest yelling in the parking lot because

top spa in san juan

the spa is extraordinary, an over the top experience

lounge like adriana, the front desk like ana b, gabriel, michael, alejandro, veronica, and the spa

everyone was so nice and helpful. beautiful hotel and room. spa was amazing. beach is beautiful.

facilities like gym spa sauna and pool

good selection of breakfast food. excellent location.

gym space was too small for more than 2-3 people to work out and the breakfast offerings were a bit

the place, the bar down stairs and the roof top bar as well

the breakfast was good

n/a - everything was great, loved the decor, breakfast, art work etc.

the spa is located off the main property, and so is the fitness center - a couple of minutes of walk

hotel has nice amenities such as a spa, several on-site restaurants and the staff were excellent

we made them at the desk directly with the spa and two days in advance

loved the spa massage

this was really a bummer for myself, kids, husband and cousin

we were overcharged a small amount by zen spa and it s been over a week since our stay and we haven t been

i booked a 55 min massage at their spa for my birthday

zen spa was also great, relaxing and the therapists very helpful

lovely spa services

there s also a spa on that floor as well