i don t like they don t let us come to the sweeming pool with icechest ud83eudd2cud83dude24 and the guy at

restaurant and bar prices were good

wifi signal very weak

comfortable beds, great views from lovely balcony. breakfast had a nice variety.

bed was hard. kitchen very poorly equiped

especially the staff at the tree top bar - christian, ruben & fernando- were extremely nice, helpful and they

to sign tabs all the time even when the meal was included like breakfast just so they could ensure tips for

the food, views, service, architecture, spa, gym

the only time this was a real issue was ordering room service

location great breakfast great

also the food options are very limited and the meal times are pretty late (breakfast at 9am, lunch at 2pm and

location in san pancho, very nice facilities (especially the warm pool) and spacious room

pool was lovely. beds and linens great. location central

kitchenette with sink

the staff was great. the pool was nice. the location was great.

they have a kitchenette with no trash there also no bulb in kitchen area it's dark

open till early afternoon, front desk mostly nice and kind but variable , nice pool and roof top spa excellent

pool, rooftop jacuzzi, room and decor, coffee shop close by, walking distance to everything in san

beautiful pool and rooftop tubs, comfortable beds, and helpful reception staff

infinity pools on the roof with amazing views

also could use more lounge chairs by the pool and stringer wifi

well stocked kitchen and free water available

kitchen area could use a few upgrades, and the hot water seemed to not work but only when i wanted

the kitchen utensils were moldy and half (or completely) broken

for longer stays i would definitely make use of the shared kitchen, which has everything you'd need for cooking

the room has ac and there's access to the kitchen

right next door is an absolutely amazing yoga studio (el star) with incredible spa services at a great price

small, as same as the hotel, pool also is small, no tv or phone in the room plus no parking and wifi is not

room pool and location.

the pool and the quiet vibes. lovely and clean.

wifi was terrible

atmosphere was spa like.

free breakfast was delicious and unique everyday. everyone was so kind

home cooked mexican breakfast was delicious

wifi rather slow

wifi was spotty, room was a bit small but still comfortable, pool was small but ocean was big

bowl, the ac in the room, the availability of beach towels and a beach umbrella, and access to a pool a block

the pool wasn't available while we were there.

separate pool area with sun or shade, good internet, bathroom & water

breakfast at the restaurant was top notch

breakfast was delicious

rooftop pool and bar were fantastic

wonderful hotel, staff and the pool abs roof top were amazing

clean room, great rooftop pool, relaxing environment

is a school next door so if you are looking to sleep in you ll have the sound of kids playing in the morning

the staff, the quiet and relaxed rooftop pool and bar.

what a nice stay we had, quiet, clean, confortable, the pool a plus! we recommend it 100%.

no wifi. but several establishments don't have wifi there.

lay out, tub on top pool down below nice seating areas

i enjoyed having the small pool to cool off in, when the afternoon was hot and my wifi worked well

were no lounge chairs at the pool, just sit up chairs

the pool was also a perfect bonus

thing i didn t like was that we have a suite and the wifi was so poor

better wifi, and accessibility to plug in your golf cart rental (the main mode of transportation around

location immaculate perfect pool beds and pillows wonderful staff was so kind and

nice pool in the back, and sunny patio in the front upstairs

pool is beautiful and huge

even with lots of kids i felt i had plenty of room to relax at either the expansive pool on the grounds or the

the wifi was not good and their process for providing and returning pool towels could be more

the wifi cut out often but was bearable

a good size, there were two studio couches that could accommodate other people, especially kids, a kitchen

they have golf carts available for rent, which i would recommend for exploring the town for the day

clean nice pool great service.

bright clean and the pool

the pool was great the garden on the back the facility to rent a golf car

clean rooms, spacious, nice pool area

weak wifi, noisy on weekend

make sure you have ear plugs as the bar noise is very loud

spot to take in the sights and sounds of sayulita while luxuriating on the rooftop, in the pool

keep in mind this is no frills - what i mean by that is there is no tv, barely any wifi connection no pool and

also, the hotel is near a bar which plays loud music

epic views from the rooftop pool, amazing decoration and spacious

stairs to pool could be tricky for some

beautiful property, well maintained rooms and accommodated early check in

someone sitting on the chairs outside our glass door, i think they were the workers and their kids

shared kitchen is not secure (my beers were taken by someone)

room was super clean and spacious

the bubble function was broken in the spa bath

the flexibility of the reception staff in accommodating our kids.

wifi was fast and accessible from each bedroom

has a kitchenette but has bare minimum tools

the staff were also incredibly helpful to navigate transportation, spa services, and assist with dining

the pool temperature was a little too cold

pool was great to relax in at night

the bar service also wasn t great

wifi

the spa was world class, my only poitive feedback, was the food was not amazing, the breakfast fabulous

nice spa facilities great buffet breakfast friendly staff

spa very good

location bad beaches cold pools poor gym

exceptionally friendly staff with superb service, wonderful restaurants although we only used the pool restaurant

-: the spa is very very

restaurants were closed, not enough chairs at the pools, coffee bar is open until 10pm but stops serving coffee

breakfast is top notch, buffet you have a bit of everything highly recommend

lovely infinity pool with spectacular view of the pacific ocean

room service food was terrible.

been making it a priority to hire highly trained staff and improve their amenities, restaurants, spa services,

also add, great gym facilities new and plenty of choices for my daily workout

really the only suggestion is that you not allow people to claim space and chairs at the pool or beach by

is not enough staff in the pools, in the bar and the venazu restaurant for breakfast, the service is slow

did not think service at the main pool was on point

beautiful spa with a cold dip and giant relaxation area

the team from the pool and amenities where always trying to help

one of my new favourite places and definitely for my kids too

i loved hitting up the 24-hr coco cafe for my coffee everyday and my husband and kids had ice cream a couple

restaurant was bad, the pool outside our room wasn t maintained enough and there were always kids in the adults

the spa was pleasant with the sound of the ocean

it has two pools, small gym, spa and the best staff

great onsite restaurant and spa services- very reasonably priced too

the spa services were also very lovely

however, the meals & breakfast were great, served beautifully by great conscientious staff

felt crowded everywhere, the pool lounge beds were always full - people would wake up early to save them with

my 4-year-old son obviously had a blast at a pool

side of the resort was great for the kids

the family pool was perfect for our kids who are not very confident swimmers yet

kids loved it

the spa & hydro massage therapy was very pleasant and staff was exceptional

daily fresh seafood at boteca. water sports included. friendly staff. spa staff.

the spa was nice for a relaxing massage

food was great. staff helpful and happy. spa massage was very good!

the services at the spa were ridiculously overpriced