premises, gardens, pool and people... amazing! thanks to homero for his help!

breakfast and personnel communication

the kids enjoyed the gardens and the heated swimming pool

quit, huge rooms, great service, golf, swimming pool

the swimming pool and golf course were quite enjoyable when we weren t out exploring morelos

all the staff was very nice and helpful the swimming pool is very nice too

the room is ok, you have tv with cable, it looks kind of recent. the pool looks very good.

hotel has different units, each with a swimming pool

great location,pool, good restaurant, great personel.

ours was the tulips and the kids loved the swimming pool which has a couple of water slides

lot of noise at night ( party in the pool area avery late, loud music, loud people :( ) gerardo in the front

a quick breakdown of my impressions: pros: plenty of swimming options: the resort has multiple pools, which was

price is affordable and they allow to keep using the waterpark and pool area after checkout

rooms, tv cable, hot water, kitchen with frigobar, microwave, and stovetop

the garden with the pool is amazing

at check in they asked for 900 pesos in cash for a deposit for the pool towels which was also super weird

trees and plants the atmosphere is amazing the room is modern and super clean theirs a swimming pool and theirs

cold pool

water in outdoor pool is too hot

no wifi

t spect much, tiny place, tiny pool like for one person or few children, hudge restaurant terrace, rooms are

10 min to estacas . they gave us the option to change breakfast for dinner due to the timings

staff is friendly and helpful, good breakfast, spacious kingsize room, comfy bed

inexpensive to take a rickshaw-type taxi into town, and wonderful to come back to cool off in the pool, afterwards

maybe having bigger parking slots would be nice to have, but tbh we didn't have problems with it

for instance the pool has a natural filter through a conected mini pool with certain alga

the temperature/cleanliness of the pool on the balcony.

the pool is outdoors and weather was not very warm so we couldn t go in

whole weekend there was loud music in the hotel non stop, so we preferred not to make use of the pool and stay

property is beautiful; gardens, pool, temazcal, rooms, terraces.

my bedroom didn t have wifi or a door for the bathroom.

sorry we did not have breakfast. we left earlier

nice garden and pool, friendly and helpful staff

common areas were great, pool, restaurant

right from my wife's purse while we were at the pool

great location, beautiful room, excellent breakfast, great service, enjoyable pool area, quiet.

property and design that mimic nature, the pool was gorgeous

the pool and the temazcal

the pool was so cold

the blankets, the old tv and there was no wifi

breakfast is available and served in tables located in front of the rooms, with a view on the pool

the garden and pool have an excellent view.

the staff was excellent and super nice and the food and breakfast delicious

ireplied it mentioning the situation and asking again for the spa and temazcal menu and special arrangements

amazing views, relaxing pool area, great on-site restaurant, and very attentive staff!

loved the fireplace, the pool and jacuzzi

have liked a little more information about room service, restaurant services

the water of the pool was too cold

retreat and spa is beautiful and secluded

spa is great with a wide selection of treatments

spa could be better.. with jacuzzi etc

the spa is all what you want it to be, the pools super relaxing

property, great spa and nice rooms mirador especially has an incredible view of the

the food was great and you eat watching the sceneries they also offer spa services

it was clean. breakfast was ok.

my room did not include breakfast they offer you one and food is very affordable

great breakfast included in the price

so get quite warm

the wifi service only works in certain areas of the hotel not the rooms

then the second thing is that the wifi is horrible, im not even going to talk about watching netflix when even

pool closing time should be later

parking is also a pain

very charming and well kept garden and pool area.

we always had hot water available, there was no noise coming in from the street, the swimming pool is lovely

the parking is also good as it is gated

the micro pool deck is the only place to take in the 'vista', kind of a misnomer 'vista tepoz', wholly

i loved the breakfast, pool & sauna. also, the wonderful service!

wifi didn't meet my expectations but at the end you go there to relax so it was not a deal breaker

all the staff were great and helpful. breakfast very good. nice garden and room in general

breakfast was delicious

pool is small and under a lot of trees so, at least during winter, it doesn t receive almost any

the staff were super helpful and genteel and the spa services are worth the money

experience - from the room to the staff to restaurant to the pool and spa - was absolute luxury

we enjoyed massages at the spa and took advantage of the daily meditation and yoga practices

el masaje del spa recomendado

lush green, wonderful architecture, excellent and friendy service and relaxing spa activities

clean, very friendly staff, excellent location downtown, good wifi connection

location, great breakfast and friendly staff. safe location.

parking space too small, had to be moving cars around to enter or leave property.

were friendly and kind and make you feel welcome especially through a very generous and homely breakfast

cozy and nice -location is no the best but downtown is only 10 minutes away from the location -breakfast was

parking facilities are perfect in a place like tepoztlan

they took our breakfast to our room and it was delicious

breakfast menu is slightly overpriced for the quality

very clean, nice landscaping and pool/jacuzzi

it includes a very simple breakfast of fruit, yogurt, a pastry and coffee or tea, but you can request a sandwich

the parking is small and if the hotel is full you need to leave your car's keys to the host

poor wifi connection

it was good to have parking right in front. shower was nice and hot. bed was comfortable.

and comfortable room, water provided for guests and friendly staff wifi is slow , but it

out early is an issue, especially if you're going to use parking there are beautiful lighting fixtures in the

also, the curtains were very thin so the light from the parking lot went into the room all night

the restaurant and coffee show are delicious and the spa experience it s great

second is absolutely stunning surroundings, rooms are spacious, very well designed spaces

the facilities are very impressive including comfortable, modern rooms, a wonderful spa and temazcal (a must

the grounds we're wonderful and the spa felt really luxurious

we didn t get to enjoy any spa services, but the food in the restaurant was pretty good

all staff was super helpful and specially janet from the spa service was great

the swimming pool was too small and water needed change in my opinion.

have preferred a larger pool

comfortable bed, open shower, speaker system to listen to your own music (even in the bathroom), wifi, tv with

photos are deceitful: the room was very small, you don't have privacy in the shower, the swimming pool has a

property is in excellent condition it has a beautiful swimming pool and a beautiful garden great breakfast

plus - free parking

we loved breakfast every morning with the beautiful view

great wifi for working from the property

the highlight for us were the colourful garden and the heated pool

the central courtyard and pool were stunning

breakfast was very light and healthy

wifi is terrible in the rooms and i needed to go to the lounge to get real internet service

lovely views of the mountains, extremely tranquil, and relaxing pool

we spent one long afternoon lounging in the sun and enjoying the pool as the friendly the staff brought us

tv service in poor, pool is shallow great for childrena

only at almost 11pm was quiet next morning at 840am, people were already in the pool, kids yelling, noisy and

didn t use the pool but it looked nice ( long enough for lap swimming)

didn t have a chance to try the spa but everything was

breakfast was good and offered a good variety

overall, the experience from the check in, to the accommodations, pool and massages we had were first rate and

the breakfast was great too

good breakfast, nice view

is a wonderful view of the mountain from the pool

staff was rude, the parking spot is very uncomfortable because it s very tight, the room is super hot, the

hour for the lady to come and return our car keys that she keeps for moving cars in the narrow parking space

there was a little swimming pool, but the water was very unclean and we could not take a dip

location, nice to have air conditioning and parking

wifi dropped out on our last day

location, amenities, breakfast, comfortable

no bar at the pool, no room service at all

breakfast is really nice with fruits, eggs, orange juice and coffee and you can see the attention

i received good attention. pool is clean.

the pool was very dirty